Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
343 results found
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Multiple Artboards X and Y axis not resetting
This is a new issue: normally the X and Y axis reset when you click on an alternate artboard but recently, it's maintain the X and Y of the first artboard. My sample is a 4"x4", 4-artboard layout, and the shape is on artboard 2, horizontal to artboard 1.
1 voteThe problem got solved by enabling artboard rulers instead of global ones via View > Rulers menu.
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Guides cannot be moved or deleted
MacOS Monterey 12.6; Illustrator CC, most recent version. Guides, wether old or newly created, are permanent and unmovable. They cannot be moved or deleted. Unlock All has no effect.
1 vote -
Trouble Opening a Document
I press on my documents to edit and it won't open up. I don't know why.
1 vote -
Artboard name problem when exporting
When exporting files in image format the name of the first artboard aways differs from that of its subsequents, being outputed as "Untitled_Artboard 1" instead of "Untitled-01".
Given that every modification must be done "by hand", it turns out to be very exhausting.
1 vote -
Previously created files wont show up when opened.
When I open a file that was already created in the same version and other versions it wont show the document it just shows a blank screen but if i move my cursor across the screen it shows clips of the file all pixelated. Screen shots attached.
1 vote -
Ouvrir fichier
Illustrator n'ouvre pas la fenêtre du document mais le considère néanmoins comme ouvert, il faut redémarrer Illustrator pour que la fenêtre puisse apparaitre.
1 vote -
Zeichenfläche beginnt nicht bei x0 y0
- MAC OS BIG SUR 15.5.1
- Illustrator CC 25.4.1
Wenn ich mehrere Zeichenflächen in einem Dokument anlege, so beginnt NUR die erste Zeichenfläche bei x0 und y0.
Auf den anderen Zeichenflächem befinden sich die Elemente außerhalb dieser Parameter.
Man muss dann umständlich die Abstände ausrechnen, wenn man Objekte vom Nullpunkt ausgehend ausrichten möchte.
Das Problem gibt es in den älteren Versionen nicht!Jede Zeichenfläche hat einen eigenen Nullpunkt unabhängig wo diese im Dokument platziert ist.
Außerdem gab es in älteren Versionen beim Verändern der Werte einer Zeichenfläche immer eine Vorschau (welche sehr praktisch und hilfreich ist), wohin sich die ZF verschiebt…
1 vote -
PDFs saving two pages when I only have one artboard
Every time I save a pdf, the resulting file has two pages even though the document only has one artboard.
Windows 10 64 Bit / Illustrator 2022 (26.0.1)
1 vote -
Artboard modification gets applied to the wrong artboard
When trying to modify a selected artboard, Illustrator is applying it to another artboard (previously selected) instead.
It did it for naming the artboard but also scaling it to the illustration.
Manually scaling works.1 vote -
「すべてのアートボードを再配置」を間隔がアートボードが隙間なく隣接する形で適用したのちに、アートボードを新規作成すると強制終了する。
オペレーティングシステム windows 10 Home 19042.1083
Illustrator 25.4.1再現手順：
1.アートボードを2つ以上作成
2.アートボードウインドウの「ずべてのアートボードを再配置」にて間隔を裁ち落としが重なる形で、完全に隣接する値で適用する。（裁ち落としが四方3mmであれば、間隔は-6mm)
3.アートボードウインドウの「新規アートボード」ボタンにてアートボードを作成する。
4.Illustratorが強制終了する。アートボード間に少しでも隙間がある場合は再現せず。当方の環境では同様の手順で例外なく強制終了しました。
よろしくお願いします。
1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
ご報告いただきました問題について検証した結果、以下の条件で Illustrator がフリーズする現象を確認いたしました。
複数アートボードを再配置する際に、アートボードエリアの間隔を「0mm 以下」に設定し、その後、新規アートボードを追加するとフリーズし応答しなくなる。
裁ち落としの有無に関係なく、アートボードエリアが重なる設定だと発生します。
Illustrator ver.25.4.1、ver.24.3 の macOS と Windows の両方で再現いたしました。今後、追跡調査を行います。
開発に進捗がありましたら、こちらでご報告いたします。よろしくお願いいたします。
Illustrator チーム -
Problemas ao tentar duplicar um artboard
Hoje comecei a ter problemas ao tentar duplicar um artboard no illustrator, arrastando junto a tecla ALT. O programa está atualizado e mesmo reiniciando-o, o erro permaneceu (imagem 1). Ao tentar copiar e colar, deu outro erro (imagem 2).
1 vote -
Art will not display, instead art flashes occasionally while alternating with an all-white & all-orange pasteboard.
MacOS 11.3.1
MacBook Pro 13 Inch M1 2020
Illustrator 25.4.1Illustrator opens fine. however, once I open a document or create a new one, any interaction with the artboard causes the art to disappear and be replaced by flashing color blocks, sometimes white, sometimes orange, sometimes blue, and very occasionally I can see a glimpse of the art if I hold the command key.
• Switching off GPU acceleration does not make anything better.
• Uninstalling and reinstalling Illustrator made the problem less profound. The art looks fine until I try to click on anything, then disappears into a field…1 vote -
Vector shapes changed to a section of the path I had deleted
I'm creating kaleidoscope patterns. To do this, I created a shape that is like a thin pizza slice (1/12th of a circle). I did this by using the pathfinder tool to intersect a circle with a triangle.
I took the resulting "pizza slice with a rounded top" shape and duplicated it multiple times. I then spent the next several hours using these to crop various patterns for sections of my kaleidoscope.
After a few hours a familiar bug appeared, where the bounding box around a shape it huge. I checked my remaining "pizza slices" and discovered that half of them…
1 vote -
Rotated Artboard
BUG: Some how the artboard is rotated and unable to keep it straight. The entire document is rotated and it is difficult to work that way. Can this be fixed ASAP?
Mac OS: 11.4 (20F71)
Illustrator Version 25.3.11 voteIllustrator can rotate the view. Perhaps you accidentally did that with adding Shift while panning with Space held?
It can be reset with the field in the bottom left corner, next to Zoom level, or with the View > Reset Rotate View command.
You can read more about rotating the view here: https://helpx.adobe.com/illustrator/using/rotate-view.html
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create new
nothing comes up with create new file, need to use create new file from template all the time.
1 vote -
作成したガイドレイヤーを削除すると、消えずに増える
- macOS(Mojave 10.14.6) Illustrator2021(25.2.3)およびIllustrator2018頃から 2.レイヤーパネル上で作成されたガイドレイヤーを削除。 (この時のガイドレイヤーは同一環境で作成された.Aiデータの場合も、別環境で作成された.Aiデータの場合も含みます。また、削除に関してもレイヤーパネル下部ボタンでの削除、キーボードのdeleteを使用した場合どちらも含みます。）
- ガイドレイヤーが、通常のレイヤー同様に削除される。
- ガイドレイヤーは削除されず、何も描画されていないように見える空のレイヤー(レイヤー名はガイドレイヤー)が複製される。元の削除操作を行ったレイヤーは複製されたレイヤー同様に何も描画されていないように見える空のレイヤーになる。再度、複製されたレイヤーと元の削除したいレイヤーをレイヤーパネル上でまとめて選択し削除すると通常通りに消える。
1 vote製品フィードバックへのご協力ありがとうございます。
質問がございます。Illustrator にはガイドレイヤーという機能がございません。
検証のために、ご報告いただいたガイドレイヤーの作成方法手順をお教えください。
よろしくお願いいたします。Illustrator チーム
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Artboard and acrobat trim box
Hi
This file has an artboard size of 10mm in illustrator, yet when opened in acrobat the trim box shows as 10.283mm rather than 10mm. Why is this?
Many Thanks
Paul W1 vote -
Copy/Paste from AI to PS or ID scales object to 1/10
My typical design process involves creating an AI document with multiple artboards, sometimes dozens, so that I can experiment with several options and iterations on those options. With the latest versions of CC, copying a vector object and pasting into either PS or ID ends up scaling that object down to a tenth the size of the original. I've recently been made aware that AI might create a larger pasteboard to accommodate the number of artboards, but I'm unsure why that would have an affect on the scale of a vector object. I keep all my raster and resolution settings…
1 vote -
inconsistent covert to artboard
If I attempt tp select a pattern inner boundry to convert to an artboard it doesn't always work. In fact I have to keep tapping it like some secret atari code and maybe it only takes 2 min or maybe it never happens and I have to turn off the computer before I smash it. Please make the conversion to an artboard easier, or at least make it easier to export patterns into a file for use elsewhere. Right now you have 100s of different ways to do it and they each have a problem. This was the best way,…
1 vote -
Artboards not visible in list
I have 3 artboards...but only one shown in the list.
See screenshot, systemInfo.txt and AI file.
Export for Screens also lists one artboard.1 vote
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