Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
343 results found
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3 votes
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Deleting Successive Artboards
If you have a list of artboards and try and delete several of them in a row, deleting one will deselect the list. This is not a major issue in most cases, but it is a nuisance when having to quickly delete 40 or more artboards; it doubles the number of commands that need to be inputted before reaching the same result.
3 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Can only open 1 Ai file at a time
Can only open one Ai file at a time. If current Ai file open is open in Illustrator and you try to open another file concurrently through all means, it will not open. The only way around this is to open each file in a different version of Illustrator, or completely close Ai to open the new file.
3 votes -
"Control Click to Select Objects Behind" not working
I've contacted Adobe about this in the past. It is still not working. I have selected "Control Click to Select Objects Behind" in Preferences...and yet this does not work. Please get it to work. It's a pretty important function.
3 votes -
The "HDV 1080" preset needs fixing
The "HDV 1080" preset resolution is 1920x1080. Small point, but the resolution of HDV is 1440x1080, so the naming of it is kinda wrong. I think in Photoshop, AE & Premiere, it's referred to as the "HDTV 1080" preset, so I think it's probably a mistake/typo by someone at Adobe.
Also, the preset gives you an extra artboard which is 14400 x 14400 px for some reason (I imagine it's also a bug), so when you try to export your file, it always defaults to exporting this artboard unless you delete it. Again, small thing but clearly a mistake and…
3 votes -
Rearrange artboard does not work with large artboards...
Having an issue with the Rearrange All Artboards feature when using very large art boards. See attached screenshot. Two artboards, one 6x16ft and one 3x9ft. Rearrange All Artboards using columns only seem to give an error of: "Rearrangement would take some artboards out of canvas bounds." even though the artboard could be arranged manually with the same settings.
Unrelated: Can you PLEASE allow uploading of videos again (specifically webm). It really helps when trying to communicate bugs and feature requests).
2 votes -
Illustrator doesnt let me "Save as" or open a new file on Macbook M1
I have a Macbook air M1 with MacOs Monterey 12.2.1, Illustrator up to date 26.2.1 and for months I had been having an issue that happens anytime, when I want to Save as a file nothing happens or when I want to open a file directly from Illustrator nothing happens as well. And when it's a new file without a name it only let me saves it to Cloud when I close the doc. And whenever this inconvenient happen I have to close illustrator a re-open again the program and it's annoying because I'm waisting time and also I had…
2 votes -
Can't open AI files until I delete settings
Every time I try to open a file, I get the beach ball of death...spinning forever.
I've discovered the only way to get illustrator (beta or release versions) to open a file again is to delete the settings in the Library and restart AI/Users/<username>/Library/Preferences/Adobe Illustrator version-number Settings
2 votes -
Trim View gets disabled when switching artboards with Pixel Preview on
In a document with multiple artboards and bled artwork.
In Pixel Preview Mode, Turn on Trim View. Select a Different Artboard. Trim View Turns Off.With no shortcut for Trim View this means you have to go back to the menu for every artboard you click. If you're working with 15+ artboards this process becomes tedious.
2 votes -
Zoom difetto
Con l'aggiornamento del sistema operativo Mac OS 12 non si riesce ad avvicinare con lo zoom, il valore dipende dal file da 400%, si files più leggeri si arriva a 600%
Questo tenendo la risoluzione dello schermo alla massima risoluzione mentre se si scende come risoluzione a 2k il problema non si presenta. Sia con Illustrator 2021 che con il 20222 votes -
Artboard Options - Constrain Proportions Bug (Illustrator v25.4.1)
When I make an additional artboard using Shift + O, I click then drag the new artboard and when you hold Shift it constrains the new board to the same as the board made previously, like a rectangle. Holding Shift should make a square.
This issue occurs regardless of the Constrain Proportions box being checked or not.
2 votes -
Can't delete artboards
Can't delete artboards in latest beta with latest macOS beta when using the backspace key and the artboard selection tool.
2 votes -
Convert to Artboards doesn't work if there are Sublayers on the same Layer
I get the following error message when I try to convert a Rectangle to an Artboard when the rectangle exists on a layer that also contains a Sublayer:
"To create Artboards, select non-rotated rectangles that are not clipping masks."
OS: macOS Big Sur Version 11.5
Illustrator Version 25.4
2 votes -
Extremely slow to drag items, zoom in and out shows glitches
Mac OS Catalina, ver. 10.15.7
MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports), 2,3 GHz Quad-Core Intel Core i7, 32 GB 3733 MHz LPDDR4X, Intel Iris Plus Graphics 1536 MBIllustrator: 25.2.3
Illustrator is very slow at times and shows the rainbow wheel when I'm trying to move objects (even simple ones) around the artboard.
Also when zooming in and out the artwork becomes glitched (shows some fragments duplicated or parts of the artwork disappear). Restarting the program temporarily fixes the issue.2 votes -
Illustrator paste in front not pasting on current art board
Paste in front keeps pasting objects back on the original art board, not on the one I have in focus, or a selected object on. Seems to error randomly, but when it does not work, it blows my productivity.
2 votes -
Illustrator 25.2.1 Keeps losing links to images
I have a document that contains many imported images, every time I close it and reopen it I have to relink all of the images again. The links panel shows me the file name and the path but all that is on the artboard is a black square.
It has also been crashing more lately so of course I have to relink the images when I get it back up again.
Embedded images seem to stay but as we all know the file size is going to get crazy.
2 votes -
Actual Size View not to depend on Artboard
Actual Size View command (cmd+1) brings you to 100% Artboard view instead of 100% current view. If you are drawing way off any artboard, that command takes you to a completely different place from where you are.
Instead, I expect this command to have the same result as typing 100% in Navigator window or double-clicking Zoom tool.
I would also appreciate it if it respected the settings in Prefs>Selection>Zoom to Selection checkbox (currently the zoom box at the bottom of the window respects that, but the same box in Navigator panel doesn’t — which also looks like a bug).
Thank…2 votes -
Artboard copying with hotkey [ bug ]
macOS Catalina 10.15.7
Illustrator 25.0.1- Select current artboard, option drag to copy
- Artboard moves instead of creating a copy
- When trying to undo, artboard returns to previous location while artwork remains in new location
- Required to press undo 5-10 times as artwork slowly inches its way back to the original artboard
2 votes -
Art board non stop sliding to the right
I use the latest version of the Illustrator on Windows and this bug appeared recently. (After I started to use Illustrator on my iPad and sync my documents with the cloud )
When I open a new or existing document, the art board starts moving to the right and I’m unable to stop it. I reinstalled the app and restarted my laptop and still the same happening. Please help!2 votes -
Import Multi Page PDF Font Outlined
Single page import retain font formatting but automatically outlined when multi page PDF imported. Can this be fix? thanks.
2 votes
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