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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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84 results found

  1. Toolbar missing on right hand side

    My toolbar on the right hand side is missing. The drop down window at the top is also not working, it is stuck on Typography. I can't choose Essentials or reset.
    I've got and updated the latest version 24.2.3
    Windows computer.

    3 votes

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  2. Properties panel doesn't show on Illustrator v24.0.1 (macOS v10.15.4)

    When you click Window > Properties, nothing happens.

    Adobe Illustrator v24.0.1
    macOS Catalina v10.15.4

    3 votes

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  3. file stuck in global edit & global edit is missing from properties panel

    file stuck in global edit & global edit is missing from properties panel.
    closing file and reopening does not work. saving as other does not work. etc
    illustrator cc 23 on mac os x sierra 10.12.6

    3 votes

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  4. Properties panel showing wrong properties and text attributes all the time

    Properties panel don't reflect correct properties and font kerning and size were not reflecting in the the properties box. Changing a text box affects another text and not the selected text. An yes, I have the latest version and have replaced preferences many times.

    3 votes

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  5. Transform panel units different than Properties panel's Transform section

    Transform panel reads in inches as it should but in the properties panel the transform panel shows points. Latest version of Illustrator CC2018, Windows 7. Also if the values are unlinked to resize only 1 dimension both still change.

    3 votes

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  6. Shape panel measurements vs. Transform panel measurements

    The measurements (width and height) on the Shape panel are inverted compared to the measurements on the Transform panel. The transform panel shows the correct measurements, but no the Space panel. Please fix so that both panels have the same measurement.

    3 votes

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  7. Can't click on properties dropdowns

    I just updated AI to the newest release and suddenly I'm unable to access extended properties not displayed on the main panel nor will it let me select and change colors via the properties panel. I also don't like that you've all decided what tools I work with constantly, I need to be able to customize what I need to keep open for my workflow optimization. Because if I could, I could work around this bug.

    3 votes

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  8. Replace Symbol widget missing from new Properties Panel - Needs Consistent Behavior

    Maybe I'm missing something, but if I have a symbol sitting on an artboard, the Properties Panel will have the "Replace Symbol" drop-down widget so that I can easily change it.

    However - if that same symbol is grouped, or displayed under a clipping mask - direct-selecting it (Control + Click) - this option will be missing from the Properties panel.

    CC 2017 did not behave this way - and the toolbar at the top of the window would always show this option when a symbol was selected. For users who utilize a lot of symbols within working files, or…

    3 votes

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  9. Libraries panel and Properties panel disappear

    When I click on either the property or library panels they disappear. I have to go up to the view menu option to retrieve them again.

    2 votes

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  10. Previewing a Type object's Font Size or Tracking in the Properties panel causes the action to count towards undos

    In a new document, create a new type object. When expanding the dropdown for the type's Size or Tracking in the Properties panel and hovering over the options, clicking out and not confirming any of the values, then attempting to undo will step through all the values hovered over, even though they were never applied. These seem to be the only fields that behave this way, so it seems like a mistake.

    Interacting with the Character panel's controls will fix this issue until Illustrator is closed and re-opened.

    2 votes

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  11. The Properties panel is slow to respond

    If nothing is selected and artboard info is showing, when I make a selection it takes forever for it to change from the artboard info to showing the selection info/options for transform, appearance, align, etc.
    Sometimes I have to click on a different panel tab (to make the property panel go behind) and click back on properties for all of that to appear again.
    It's such a waste of time doing all the extra clicking or waiting ... or both.

    Also, when I have an object or group sitting ON the artboard (the only artboard in the document), why does…

    2 votes

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  12. Properties panel interface spacing bug

    The Properties panel is displayed with extra spaces between all the fields,
    it's to the point where you have to scroll down to view the quick actions.

    I tried resetting preferences and reinstalling yet it's still showing in the same way.

    I'm trying zooming in and out on the panel with Ctrl + mouse wheel but it doesn't seem to work.

    Here are some screenshots of the Properties panel

    Any proposition to find a solution to this annoying interface bug is welcome.

    Thank you

    2 votes

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  13. Zero height or width prevents using shape panel to adjust

    If you set a rectangle's height or width to zero in the Shape panel, you cannot change it back again to a non-zero value. The object remains a rectangle, so you can use the UI and a mouse to grab and expand the shape, after which the Shape panel works as expected. (I did not test what happens if you set both dimensions to zero, but this is an edge case in any event, since I discovered it only accidentally because some values in my data set are zero.)

    2 votes

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  14. 文字パレットのサイズ変更がうまくいかない。

    24.3にアップデートました。
    クリックでサ文字イズを変更していると、途中でおかしな数字となり(以前は1Qごとに移行していた)、それ以上進まない。
    そうなるとコマンド+zも効かなくなる。

    2 votes

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    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました「ver.24.3 での単位系[級]の場合のフォントサイズ変更」の問題ですが、単位系演算誤差に関する問題に起因しておりました。
    すでに、最新製品版「ver.25.4.1」で解消されていることをご確認いただけます。

    こちらは解決済みとして、対応完了とさせていただきますのでご了承ください。
    もし、最新版でも再現するようでしたら、ご報告ください。

    今後ともよろしくお願いいたします。

    Illustrator チーム

  15. Divide ( ÷ ) dimensions not working

    Divide ( ÷ ) dimensions not working I can just use + * - in transform panel

    2 votes

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  16. "Neu Färben" erscheint nicht in dem "Eigenschaften Menu"

    Windows 10

    Man nimmt ein Objekt und schneidet aus diesem Objekt ein anderes Objekt. Wenn dieser Ergebnis ausgewählt wird erscheint "Neu Färben nicht". Aber wenn ich ein einfaches Objekt nehme(Kreis, Dreieck, Rechteck). Dann erscheint "Neu Färben" in den Eigenschaften Menü. Ich denke "Neu Färben" muss immer erscheinen und es ist egal welche Objekte ausgewählt werden.

    Sie haben viele Werkzeugen, aber die alle halbwegs funktionieren. Und darüber ärgere mich immer wieder :(

    2 votes

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  17. Can't input negative values in fields

    When trying to input a negative value (in leading, kerning, tracking, any transform, etc) or perform subtraction in an input field, the number either switches to a positive value or doesn't make a change and plays the system error sound. This is in the latest version of Illustrator on OS X 10.14.6

    2 votes

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  18. Layer's not working - Bring Forward Not working

    I have tried various ways to get this graphic to show OVERTOP of the blue box. At first I tried just the "object arrange bring to front" and after that didn't work for some reason, I just used the layer panel. As you can see... even having the head on the top later OVER the bottom layer... it still will not show upfront.

    Using macOS Catalina version 10.15.6
    Adobe Illustrator 2021 Creative Cloud

    2 votes

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  19. Não consigo criar documentos novos personalizados

    O Illustrator abre normalmente mas não consigo criar um documento novo personalizado pois não existe essa opção disponível para mim.

    2 votes

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  20. Snap to...

    Every time I open or create a new document the SNAP to PIXEL or SNAP to GRID is on... despite I turn it off. I just switched from mac to pc and have never had that issue. I believe its exclusively a pc issue in which there is nothing that remembers your last preference for various panel options outside of just this one. I would LOVE LOVE LOVE a solve cause its slowing me down. Thanks big time.

    2 votes

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