Translate Ideas and Comments
Choose language:
There was an error during translation

Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Image trace error

    Whenever I use Image Trace option. I get the following message - "this operation cannot be complete because of an unknown error" [CANT]. I am using windows 7, Intel i3 processor and AI 32 bit. Can you please help. I went through the File explorer exercise in other comments but nothing is 'denied' in properties.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  2. Properties panel doesn't show on Illustrator v24.1.0 (macOS v10.15.4)

    When you click Window > Properties, nothing happens.

    Adobe Illustrator v24.1.0
    macOS Catalina v10.15.4

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  3. Properties panel doesn't show on Illustrator v24.0.1 (macOS v10.15.4)

    When you click Window > Properties, nothing happens.

    Adobe Illustrator v24.0.1
    macOS Catalina v10.15.4

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  4. Horizontal and vertical paths have 0.0001pt height/width

    Illustrator v24.1
    macOS 10.15.4

    All strictly horizontal lines have 0.0001pt “H Value”, while all vertical lines have

    0.0001 pt “W Value”. If I manually type 0 in these fields, it reverses back to 0.0001pt. Using up and down arrows does not set this value to zero either.
    These same lines are 0pt height/width in the previous version of Illustrator.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  5. in Artboards, the auto increment of artboards are not correct.

    in Artboards, the auto increment of artboards are not corrected
    when I create new artboard the auto number in front of artboard's name runs incorrectly.
    see the attached image #18, #21, #24 are duplicated

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  6. Properties panel auto select field contents

    Illustrator v24.0
    Mac OS Mojave 10.14.6

    Since the Properties panel was introduced in Illustrator, it won't allow selecting an item, then click once on a field name, such as W for the width field, and automatically select the contents of the field so you can then just enter a new value or use the arrow keys to change the value.

    It works fine in the Control bar and other panels, just not in Properties.
    It works in the Properties panels of InDesign and Photoshop, as well.
    Was hoping it would be fixed in Illustrator 2020, but still not.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  7. Extended properties panel inconsistent with InDesign

    Not so much a bug, perhaps a feature request but yet more evidence of the various dev teams going off in their own directions - like the Photoshop's inexplicable rationale for switch the default behaviour of proportional scaling ... ahem, I digress.

    Please would you consider implementing the properties panel behaviour from InDesign? By this I am specifically referring to the extension of the properties panel behaviour when selecting the 'more options/fewer options' ellipses.

    The InDesign implementation expands the existing sub-panel to include the additional options which are not normally visible.

    The Illustrator implementation is less elegant by simply repeating…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  8. workspace options not available

    I can't figure this out. Clearly someone else has had this issue, but there is no published solution. From your archive:

    "Workspaces not working, all panels hidden on start up.
    Just update to CC23.0.1 and when I start up Illustrator all the panels are turned off and my workspace won't change or reset.

    I can turn on the panels manually, but it resets when I close Illustrator. The reset, new workspace and manage workspaces options are greyed out. If I try to change the workspace nothing happens.

    Windows 10 Pro, 64 bit
    Intel i7-7700
    16GB Ram
    GeForce GTX 750 Ti

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  9. Properties Panel

    Properties Panel constantly displaying wrong dimensions for width and height

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  10. chain icon in properties-window problem

    the little chain icon in the properties-window usually displays the wrong state by startup of the program. as its klicked the first time it works fine. but not from the beginning. big issue i know but its annoying ;)

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  11. Illustrator CC 2019 v23.0 Divide tool not working

    I'm running on a iMac Pro (2017) Mojave OS 10.14 and using Illustrator CC 2019 v23.0. I've tried using the divide tool via the Pathfinder panel as well as the new Properties Panel and neither will work. Typically it would divide the two patterns top and bottom and now it just leaves the patterns as is without dividing. I also have used the guides to divide a pattern and that is not working either.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  12. layer

    The layers panel does not work. You cannot turn layer visibility on or off. Even enable / disable the panel itself. It is necessary to correct this error!

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  13. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  14. "Apply value and keep text box active" using key command Shift + Return does not work on Mac OS

    when you change something in the Character panel... for example the tracking... and you want to keep trying new values without selecting the field every time you used to be able to hit Shift + Return and it would automatically highlight the field while applying the current value... this made it easy to continue to try new amounts. PLEASE FIX THIS!!! Thanks

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  15. dot instead of comma

    Illustrator cc 2018. In the new property panel. At least in the spanish version, the line width of 0,5 mm appears as 0.5 and when selected it creates a line of 5 mm.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  16. Opacity in Properties Panel

    If there is a blending effect applied in the opacity settings the properties panel does not reflect the blending mode. You have to click on the appearance panel or opacity to see if one is applied. Took me a few minutes to trouble shoot why an element was not visible. It would be nice if buried settings would show up if selected in the properties panel since it was designed to make the interface more simple.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  17. Properties Panel Transform section uniform scaling UI bug [ Ai CC 2018 ]

    Hi,

    The Ai I'm running has this strange bug where upon making a new document the Transform section under the Properties Panel will have the 'Maintain W & H' lock activated; however the icon does not indicate as such. It will show the function as in active.

    So every time I were to scale an item with no intention of keeping it's initial proportions, the function will scale it proportionately.

    Another thing I've noticed is that if I enter a new value for either W or H then it will take that new value and add it to the initial…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  18. MacOS - Image Crop False

    MacOS Illustrator verrsion 24.3
    Image crop function always doesn't work. It is always false. It happened in both of my MacBook Pro 16inch.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  19. Toolbar missing on right hand side

    My toolbar on the right hand side is missing. The drop down window at the top is also not working, it is stuck on Typography. I can't choose Essentials or reset.
    I've got and updated the latest version 24.2.3
    Windows computer.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  20. Update 24.2.1 tool box dissappears, how can i fix it?

    Update 24.2.1 tool box dissappears, how can i fix it?

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Properties Panel  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base