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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Corner Anchor Points become Smooth in 24.1

    Draw a straight line.
    Add Anchor points twice
    Use the Delete Anchor Point Tool to removwe the middle one.
    The adjoining Anchor point become smooth instead of staying Corner (as in previous versions).
    See also: https://community.adobe.com/t5/illustrator/anchor-point-glitch-during-removing-unnecessary-anchor-points-adobe-illustrator-24-1/m-p/10936870?page=1

    22 votes
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    4 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  2. "Horizontal Distribute" buttons broken in Illustrator 24.2.1

    Illustrator version 24.2.1 on Mac OS 10.14.6 When multiple objects in a row are selected and any of the Horizontal Distribute buttons are hit, the objects are stacked on top of each other instead of distributed out based on farthest left to right. It appears to be copying the function of Horizontal Align buttons.

    6 votes
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    2 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  3. delete anchor point tool selecting bottom object

    When two anchors of different objects are layered on top of one another, the delete anchor point tool will always select the bottom object, whether I have the top object selected or not. The add anchor point tool and direct selection will select the top object, but I want to be able to delete the anchor from the top object without having to go into isolation mode. This wasn't the case in the previous version.

    16 votes
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    3 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  4. Line tool is immune to the Constrain Angle

    When you set up Constraint Angle to 30 or whatever is different form 0 or 90, pick up Line tool and hold Shift, it still snaps to 0, 45, 90, 135... instead of 30, 75, 120, 165...

    5 votes
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    5 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bug: Shift + clicking anchor point with Delete Anchor Point tool doesn't retain curve shape

    24.1.1 on Windows 10 and Mac Mojave

    In CC 2020, Shift + clicking an anchor point with the Delete Anchor Point tool is supposed to work like the Simplify Path tool -- the shape of the curve shouldn't change. But even on a path with redundant anchors, this new shortcut doesn't work. The curve changes shape as in previous versions.

    7 votes
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    4 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  6. After redo is different from before undo

    The reproduction procedure is as follows.
    1. Create a point text containing two or more paragraphs
    2. Change the transformation reference point to a position other than the default position
    3. Transform it with the scaling tool

    At this point, remember the state of the artboard.

    Undo (command + Z) once.
    Then redo (command + shift + Z).
    It should be different from before undo.

    I feel very threatened because I often do this by hand.

    in Japanese
    再現手順は以下の通りです。
    1. 段落を2つ以上含むポイントテキストを作成
    2. 変形の基準点をデフォルトの位置以外に変更
    3. それを拡大・縮小ツールで変形

    ここまで進めたら、アートボードの状態をよく覚えてください。

    一回取り消し(command+Z)します。
    そしてやり直し(command+shift+Z)します。
    取り消し前と様子が違っているはずです。

    私はこれを手癖でよくやるのでとてもこわいです。

    17 votes
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 24.1.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  7. Keyboard commands & tools

    Hello

    Previous Ai update came with an issue where I can't fully hide edges unless objects are grouped which, to me, is an inefficiency. There were other glitches as well, which appear to have been resolved with the closely-following most recent update.

    However, most recent came with its own surprises, eg lost: Spacebar hand-tool shortcut, CMD/CMD+Option +spacebar for zoom in/out; horizontal/vertical distribution tool aligns center vs distributing evenly; show/hide issue still present (see attached).

    Also attached are system basics. Advise if you require more info

    Kind regards
    tm

    1 vote
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    3 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  8. White selection tool: getting an error message that the entire item must be selected.

    When I use the white selection tool, to grab an edge of shape to nudge it, I'm getting an error message that the entire item along a path must be selected.

    3 votes
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    1 comment  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  9. Illustrator v24.0 on macOS 10.15.1: rotate-panel has changed to the bad side

    The rotate-tool had the numeric angle-input activated till v23. now in v24, this field has to be selected manually, which costs me a lot of time. Please change this back. To me this bad for efficiency.

    My workflow before:
    - select path
    - press command-R
    - enter angle
    - press enter
    I can do this blind and very fast.

    My workflow now means to manually select the field for entering the rotating angle, which is very annoying ! It takes much more time to do this now.

    15 votes
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    7 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 24.0.1

    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Thanks
    Anish Kumar

  10. Live text Rotation Bounding Box not Conforming

    When rotating live text in Illustrator the bounding box expands greatly making rotating extremely hard. This problem has existed for approx a year? have managed to work around it but finally time to report it. Would be great to get it fixed.

    1 vote
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    2 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  11. 0.1 degree tilt.

    If you draw a square with the Rectangle tool, it is tilted by 0.1 degrees. The same thing happens with the Circle tool.
    Is this a bug?

    1 vote
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  12. Object Transform Reflect default bug

    Small one, but the reflect tool doesn't seem to be saving last input, i.e. usually it will remember whether you last used reflect Horizontal, Vertical or Angle, but now it defaults seemingly at random. With perhaps a bit of a bias to Angle. Which I don't think I've actually ever used.

    5 votes
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  13. Scaling an illustration with grouped guides, the guides do not scale anymore with (V) tool CC2020

    This morning it worked fine but this evening it didn't work anymore. I reinstalled illustrator CC2020 twice. Please can you fix this problem? It is not about CMND+SHIFT+B and I don't want to use the (S) Scale tool. So please can you fix this problem asap.

    Thank you

    2 votes
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  14. Lost Feature

    Before the last update I used to be able to draw a square or ellipse then type the location I wanted to place it, X or Y. Now that is gone. Now I have to open another box "TRANSFORM" in order to place the shape exactly where I wanted it. Very inconvenient. If I at least had the ability to dock that box at the top it would make life much easier. It has been at the top for as long as I can remember. I often use this like a CAD software when I draw. The last update made…

    1 vote
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  15. Direct Selection tool duplicating when trying to drag

    Ill 24.2.1
    Catalina 10.15.5
    MacBook Pro (Retina, 13-inch, Late 2012)

    Illustrator shut down so I rebooted. After reboot when I try to drag something with the Direct Select tool, it makes a duplicate and drags it instead.

    2 votes
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  16. Scale tool does not remember previous percentage used

    Illustrator 24.2.1 scale tool does not remember the previously used scale setting as it used to do in previous iterations of Illustrator. When you Option click with the scale tool, the dialogue box now shows a random scale amount, sometimes a negative number, sometimes even too large for the tool to be used.

    2 votes
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  17. Scissor Tool not working

    The scissor tool doesn't divide a path. Trying to cut a circle that was created. even when enlarged to 600% I keep getting the error, "Please use the scissors tool on a segment or an anchor point (but not the endpoint of a path".

    2 votes
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  18. Pathfinder Merge option creates a Trim and NOT a Merge

    I am trying to merge two shapes using the Pathfinder > Merge option. Instead of creating a single merged path, the result is the same as a Trim. See attached before and after images

    Both paths have the same fill, outline, and transparency properties. Neither path is part of a Group or Compound shape.

    I have also shut down and restarted Illustrator and also my computer and still get the same outcome.

    I can work around this with manual work, but this tool should be working.

    Thanks for your attention to this issue :)

    I am using:
    :: Windows 10…

    1 vote
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  19. Reflect dialog box randomly changes settings

    macOS Catalina 10.15.5
    AI CC 24.2

    Using Reflect to transform several objects. Prior settings don't persist when opening the Reflect dialog box. Instead AI randomly changes between Horizontal, Vertical and Angle settings. Please fix.

    2 votes
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  20. Numerical scaling off by a factor of 10

    Latest Illustrator 2020 update / Windows 10 Pro

    Scaling using the top bar 'Shape' section is playing up since the last update.

    If I select the size and type in '50%' it scales to '5%', '10%' scales to 1%. If I type '/2' it goes to 5% and so on...

    If I type '/2' after the size, it scales correctly, but if I put a percentage after the size it goes 10x smaller than it should.

    Same issue with Transform under Properties Tab.

    Object>Transform>Scale works normally.

    I've tried on both new and existing files.

    2 votes
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