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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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222 results found

  1. Drop shadows appear lighter in v28.1

    Drop shadows appear lighter in version 28.1 compared to previous versions.

    Applying a drop shadow and opening the same file side-by-side in two versions makes this clear. Both shadows have the same settings, files have the same colour settings and profile, and are displayed on the same monitor.

    The example images show version 28.1 and 27.9, but the change is evident between 28.0 and 28.1.

    11 votes

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  2. Round Corners effect works wrong with curved paths

    The native Round Corners effect (not the corner widget!) can work well only with all-straight segments.
    It doesn’t round anything for points connecting straight and curved segments, straightens up curved segments, and hardly fit rounded corners within original paths.

    This is embarrassing. Fix it!

    10 votes

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  3. Illustrator 28.3 shuts down on my macbook pro macOS 14.4 when trying to use 3d

    I'm using a MacBook Pro with the M2 chip and just upgraded to Sonoma 14.4. I also updated Illustrator to 28.3. Up until then, I had no issues using 3D Effects. Now if I attempt to use 3D effects, Illustrator will shut down. A window pops up saying it shuts down for unknown reasons, and it gives me three choices: Restart, report, or ignore.

    1 vote

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  4. Preview of the 3D cube in the Effect 3D (classic) dialog is garbled or missing

    When opening effect the preview is garbled.
    Rotating 3D cube, it is flashing or disappearing.
    Changing angles via keyboard has same bug.
    AI beta 28.4.32

    1 vote

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  5. Random extra lines generated along with results in 3D & Materials tool in vector mode.

    I am working on a logo for a client - generating metallic text elements for part of it. The tool works quite well, but I'm having an issue where I cannot get it to stop drawing seemingly random vector lines around the generated element.

    It seems to be persistent across EVERY setting. Bevel or inflate, raytracing or not, any quality, any DPI, any color space, reduce noise or not, it is independent of material - IDK what else to try. They are not selectable, I cannot do anything with these extra lines!

    It does go away when you turn vector…

    1 vote

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  6. Add an option for the Transform effect to use visible bounds of a clipping object

    Transform effect is one of the most powerful thing Ai has, compared to whole Repeats functionality. It’s versatile, it works with anything (unlike Repeats).

    It has some flaws though, and one of them is the fact it always operates on the overall bounds of the objects, even if it is clipped. It can be useful for some cases, but most of the time we treat objects differently.

    Check the image attached.
    This combination of effect options applied to a clipped ellipse should produce a result like the green one at thee right... instead, the object is reflected from the right…

    12 votes

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  7. Gaussian Blur amount for the object dragged differs

    If you apply a Gaussian Blur effect to an object and drag it, Illustrator will change the value slightly and restore it back when the transformation is complete.

    It seems that Real-Time Drawing and Editing option does not apply the same amount of blur while the drag is in progress.

    Especially noticeable if you hide edges temporarily with Cmd/Ctrl + H.

    Increasing the blur radius makes the dragged preview blurrier, but still less than the intended value.

    2 votes

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  8. Zig Zag applied to an art brush is glitchy.

    A simple art brush made of several parallel rectangles has unexpected results when the Zig Zag effect is applied with smooth curves instead of sharp angles. Changing the number of stripes and/or the number of zigs alters the errors. Some of them are kind of pretty but I think I'd rather just see this working as expected.

    I reproduced this on an M2 Mac running Illustrator 27.8.1, in both CPU and GPU rendering modes. I'm not sure what the person who originally observed this and got me investigating was using.

    Uservoice isn't letting me upload an AI or a zip,…

    3 votes

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  9. Popups in the Appearance palette often lock up Illustrator.

    Lately whenever I summon a popup in the Appearance palette, I will often find that Illustrator locks up with a spinning rainbow pinwheel. I have waited a while for it to return and it never does; I now consider this a cue to restart Illustrator and hope I saved recently, or that I got lucky with the crash recovery.

    The two popups I get it with more often are the stroke/fill color, and the stroke. I've included screenshots of both to make it more obvious where to fool around. Next time this happens I'll come provide a file that does…

    1 vote

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  10. Photoshopフィルターの設定情報がPhotoshopのアンインストールの影響を受ける

    テクスチャライザー等のPhotoshop効果系のフィルタープラグインのカスタム設定(例:テクスチャライザーのカスタムテクスチャ設定)がPhotoshopをアンインストールすることにより初期化されてしまう。

    macOS11.6.8/Windows10
    ver.23〜(恐らく機能実装時から変わっていない)

    ver.26での例(PhotoshopCC2022がインストールしている状態)
    1.ドキュメント上に任意のオブジェクトを作成。
    2.効果→テクスチャ→テクスチャライザー…を選択しユーザーインターフェースを開く。
    3.テクスチャ選択ドロップダウン横からサブメニューにてカスタムテクスチャを選択する。
    4.OKをクリックしカスタムテクスチャを適用する。
    5.カスタムテクスチャ設定情報が保存され、Illustratorを再起動してもカスタムテクスチャは有効のままになる。
    6.PhotoshopCC2022を環境設定もろともアンインストールする。
    7.Illustratorで前述の1〜2の手順にてテクスチャライザーのユーザーインターフェースを開くとテクスチャ選択ドロップダウンからカスタムテクスチャが消えている。

    現状
    Photoshopをアンインストールするとテクスチャライザーのユーザーインターフェースからカスタムテクスチャが消える。

    期待する挙動
    PhotohopをアンインストールしてもIllustrator上のいかなる設定情報も失われない。

    このPhotoshop効果系のフィルターの設定情報はVer.26及びver.27では「~/Library/Preferences/Adobe Photoshop 2022 Settings(Windowsはユーザーディレクトリ配下のAppData/Roaming/Adobe〜)」フォルダの「Adobe 効果 CS6 Prefs」と「Adobe テクスチャライザー CS6 Prefs」に保存されます。
    このフォルダはPhotoshopの環境設定フォルダの為、Photoshopのインストール・アンインストールに影響を受けます。
    不用意な設定喪失を防ぐ意味においても「Adobe Illustrator <VERSION_NUM> Settings」に保存するように変更するのが理想だと考えます。
    PhotoshopをアンインストールすることでIllustratorに影響を及ぼすのは問題だと思います。

    19 votes

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  11. Exporting layered PSDs = Error 2393

    Illustrator 27.8.1 64-bit
    OS: Windows 10

    Exporting AI to layered PSD fails, regardless of DPI or whether artboard exporting is enabled. Flattened PSD export still works. This process ultimately locks up and completely crashes Illustrator.

    Steps: File -> Export -> Export as...

    Attempting the process with a third party export script also locks up Illustrator.

    1 vote

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  12. Problems with Photoshop Effects

    Lately, everytime I try turning a vectored shape (after I gave it a gradient mesh) with no stroke, I constantly keep getting stray white pixels inside the stroke that seem to trace the stroke. I'm trying to make a quality illustration, but these pixels are keeping me from doing that. Thank you!

    2 votes

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  13. Blend Modes are Broken in Illustrator 27.8.1 and also in After Effects 23.6.0

    Hello - I updated all my creative cloud stuff yesterday and blend modes don't work in Illustrator 27.8.1 and also in After Effects 23.6.0

    I opened after effects 22.6.5 and that works as it's supposed to.

    1 vote

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  14. Bad rendering of glow effect

    OS: Microsoft Windows 10 Professional 10.0.19045 Build 19045
    Adobe Illustrator: 28.1 (64-bit)

    Steps to reproduce the bug:
    - Create a blank Illustrator document.
    - Create a new shape, such as a white circle with no stroke. The white circle on the white background is invisible.
    - Add an outer glow effect to the circle, e.g.: Color: black (#000000), Normal mode, 20% Opacity, 3px Blur.
    => The white circle on white background will be almost invisible, despite the black glow, which is very, very faint.

    • Export the artwork to PDF.
    • Open the PDF file in Acrobat : the white circle is…
    1 vote

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  15. Classic 3D transformations not working

    Classic 3D Transforms are working but acting weird. I created a square and tried to do a classic 3D Isometric Top Transform and it kind of worked, but it was as though it was missing a big triangle out of the front corner. I expanded the object thinking that perhaps it was a display issue and even the expanded version has the missing piece.

    2 votes

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  16. 3D Crashing

    I have used 3D materials on my ASUS TUF Dash FTS for over a year with no prior issues. Last night, upon updating to version 28.1, every time I even click on the 3D materials menu within the window tab, it immediately stops responding and crashes. I have Uninstalled, reinstalled, reset preferences, cleaned up creative cloud, deleted almost everything on my computer and freed up an additional 100 GB of space (I have 600GB of space total), I have gotten rid of every plugin. I am just at a complete loss because I can now not complete assignments because even…

    1 vote

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  17. Faulty upscaling of 3D object

    1. Windows 11 latest stable release
    2. Illustrator 29.9 (Desktop)
    3. I applied the 3D effect » Extrude & Bevel to my logo design then upscaled it to maximum size as I need exported large raster png of the logo design, but when I upscaled it it just couldn't handle the size as you can see in the attached screenshot below.
    4. To be able scale the 3D graphics without any limitations, damaged graphics
    2 votes

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  18. 1 vote

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  19. A group with no appearance attributes is treated and marked like it has some

    1. Create two objects (e.g. rectangles)
    2. Group them
    3. Open Appearance panel
    4. Add a stroke to your group
    5. Remove the stroke (with the Delete Selected Item button)
    6. Open Layers panel and study the appearance 'ring' marker of the group — Illustrator now believes the group has a custom appearance, while there is none!

    If you click the Contents in the Appearance panel with the group selected, Illustrator will clearly say 'Group: No Appearance' in the top of the panel.

    This 'empty' appearance can be saved as Graphic Style even and applied to another object, giving no actual result, except for the 'solid…

    11 votes

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  20. Gaussian blur reverting when opacity is updated + blur effect creating a rectangular frame

    Gaussian blur gets disabled when you change the opacity of the shape; and will have to open the gaussian blur effect panel to re-apply the blur.

    2 votes

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