Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
242 results found
-
1 vote
This happens when Snap to Grid is enabled. Even when invisible, it still affects snapping and prevents Smart Guides from assisting to snapping at artboard’s edges.
-
Selecting all objects on layer via Layers panel not recognized by Intertwine
AI 27.5
Go to Layers panel
Click target button for Objects layer (to select all paths on that layer)
Choose Object > Intertwine... note that Make is gray
Instead, in Layers panel click to select first object and Shift + click to select last object. Object > Intertwine > Make is available1 voteDon't use the Target column to select all object in a layer, use the Selection column in Layers panel instead.
The longer discussion is in comments.
-
Two selection borders around text
There's a second border around a text in my file when I select it. I cannot find why, what it does and how to remove it. When I create new text, it doesn't appear.
1 voteThe object has Text Wrap applied to it. It can be removed with Object > Text Wrap > Release.
-
Shapes drawn with the pencil tool are always created with the basic fill appearance, even if "new art has basic appearance" is not checked.
- Create a new Illustrator document.
- In the Appearance panel, deselect "New art has basic appearance", if it's selected.
- Select the pencil tool and use it to draw a curved line.
- Set the stroke of the line to 10 point and the color to red.
- Set the fill to black.
- Draw another line with the pencil tool. The stroke is 10 point red, but the fill reverts to none.
- Repeat with the pen tool. This time, the fill stays black when a second line is drawn.
This problem was not present in earlier versions of Illustrator.
System: Adobe Illustrator 27.6.1, M2…
1 voteThis is due the 'Fill new pencil strokes' option in the Pencil Tool Options dialog — it forces the new paths drawn with the pencil to drop their fills, even though the New Art Has Basic Appearance option may suggest both will be preserved.
-
Can't Save as on your computer
I use illustrator 26.1 and Monterey 12.3 on MacBook Pro with M1 chip .
I can't Save as on my computer . The Window is freeze except the format box and the "save on cloud document" button.Please help I can't do my job and save as pdf formats for print .
Thank you.
28 votesResolved (Comments Open) ·
AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
This issue is fixed in macOS 12.3.1 update from Apple.
-
Smart Vector Object in Photoshop does not open anymore in Illustrator after upgrading to Monterey 12.3 I got an error -1703.
Smart Vector Object in Photoshop does not open anymore in Illustrator after upgrading to Monterey 12.3 I got an error -1703.
34 votesResolved (Comments Open) ·AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
This issue is fixed in macOS 12.3.1 update from Apple.
-
Cannot move Guide line even when it is unlocked
Cannot move "Guide" line with selection tool or direct select tool even when the layer of "guide" is unlocked. Been happening for a week now.
1 voteGuides in Illustrator can be locked in two ways: separately, as any other object, or all at once, using View > Guides > Lock/Unlock Guides command, which is independent of the common way, and won’t allow you to unlock guides later one by one, only all of them together.
-
Dialog windows move / float to the left
Bug Report: Floating windows drift offscreen (see attached video).
Adobe Illustrator 26.4I tried reverting to older versions of Adobe Illustrator, but the issue exists for them as well; To me, that suggests the problem is related to the beta macOS. I am raising this bug now because the issue could present itself as users upgrade to macOS Ventura this fall.
System Info:
I am running MacOS, Ventura, Version 13.0 Beta (22A5311f) on iMac M1 (2021) with 8MB RAM.5 votesResolved (Comments Open) ·AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
This issues is fixed in macOS 13 Beta 5
-
I can't scale objects, neither with basic arrow tool, it feels like this one is the same of the white arrow.
I can't scale objects, neither with basic arrow tool. It feels like it's the same of the white arrow. I tried changing area's work, illustrator version, but nothing happens. It just doesn't work, shift + click doesn't scale any object, nothing happens when i click on the angle, it only shows me the anchor points just like the white arrow...
1 voteThe problem got solved by enabling the bounding box back: View > Show Bounding Box (Cmd/Ctrl+Shift+B)
-
Glitch signs introduced by illustrator when opening a plot created by R
Hi everyone,
I mainly use Illustrators to manually edit plots/figures created by R (a statistical programming tool). R creates PDFs which can (normally) be opened and edited using Illustrator.
However, I recently encountered a strange bug. My plots look just fine when I open the PDFs using Acrobat Reader, but they contain glitch signs instead of points when I open them using Illustrator 2023.
I am attaching a (zoomed in) picture showing these symbols. If anyone can help, that would be very appreciated :).
1 voteThe problem got resolved with changing the font manually in the imported PDF. However, it does not explain the problem completely. Please comment if you have new information on this.
-
Pattern Brush 'Hue Shift' does not result in correct appearance of stroke color
This issue is not new and occurs for a few years at least.
I i apply at a pattern brush > Colorization > Method: Hue Shift, the key color does not represent the same color of the choosen stroke color when the brush is applied to a Stroke. The color is always way off. I am well experienced in Illustrator (and certifeid by Adobe) but i can not find any thing i did wrong. That's why i am almost sure this issue is a bug. But please, tell me i am doing something wrong. That way i can help my…2 votesThe solution provided in the comments below.
However, when the key color is automatically gets set as the white (or any grayscale tint) as the most prominent color, the hue shift gets calculated wrong.
If you think Illustrator should pick another color in cases like this — please continue voting.
-
Recolour tool does not load custom colour palettes (AI 27.3)
I have restarted my machine already multiple times, but when I try to use the recolour tool, the added colour palettes I created do not load on the right hand side
1 voteThis happens because the swatches from the local library should panel should be added in the document’s Swatches panel for the Recolor to use it.
-
Linked Text Boxes DEFORM
When spreading text over more than one text box, the first one is fine, but any consecutive one deforms so the copy is stretched.
1 voteThe problem was probably caused by scaling area type objects with another art selected. Illustrator treats these selections differently. Take a look in the comments for a more detailed explanation and demonstration.
-
Problems with exporting PSD
I am having an hard time exporting my file as photoshop file
2 votesIllustrator app cant save anything when disks are full. Please try to free some space and try again.
-
Can’t select a hyphen at the start of the line
テキストツールで半角英数字で入力したものが、後になって選択できなくなる場合があるようです。
「- 2022 -」と入力したあと、修正しようとしたら、最初の「- 」が選択出来ません。1 voteIllustrator converts a hyphen at the start of the line to a bulleted list, unless the 'Automatic Bulleted and Numbered lists while typing' option (enabled by default) is not turned off.
These converted markers can’t be selected, unless you convert the text back with the dedicated button in the Paragraph menu.
But be warned though, that sometimes disabling the auto-conversion does not work, and hyphen and other characters still force Illustrator to create a list.
If it does happen to you — please vote here: https://illustrator.uservoice.com/forums/601447/suggestions/45928900
-
Repeat object has no indication of selection when bounding box is off
Repeats is broken right from the start and you are not even planning to improve it... OK, not improve it, but just to make stable, as it was supposed to be.
Here in the GIF, I have Bounding Box turned on, and it seems it works OK.
Then I disable bounding box (which is normal for me and a lot of other users). Again — AI allows to turn if OFF, and everything works without it just FINE — except for Repeats and area type text (but this is another tale).
Now, when I select both objects, the repeat object…
8 votesNo longer a problem in the latest releases
-
Can NOT see what is selected!
Selecting an Object or text no longer gives any indication that it is selected! No handles, no highlighting. I updated to 27.5 and it seemed like it worked for a few clicks, but has reverted back. I can't see that it is a setting, and can't seem to get the expected behavior back. It is ridiculously difficult to work on a file when you have to just assume something is selected!!
1 voteIt happens if you accidentally toggle the View > Show Edges command with Cmd/Ctrl + H hotkey.
-
Smart Object from Illustrator to PS not working after Mac Ventura 13.2.1 update
Copy and pasting a vector file from Illustrator into Photoshop as a smart object no longer saves the way it used to. In Photoshop, when I wanted to make a change to the smart object, I would double click on it in the layers panel, it opens in Illustrator, make a change, cmd + s to save, back to Photoshop and the smart object would update. Now after updating to Ventura 13.2.1, the process is the same, but after saving and returning to Photoshop, my fonts show up differently. Screenshots included.
1 - Smart Object in Photoshop
2 - Making…1 voteThe problem got resolved when fonts got activated for Photoshop in the font manager app.
It seems that for some reason Photoshop does not warn users about missing fonts in smarts, although it should not be relevant, since Ps reads the PDF content from a smart to render it...
Needs further investigation. If you have updates on this — please comment.
-
Illustrator not saving properly
Saving our work is a MAJOR issue! Since updating, I'm having different ones. Sometimes when I command/save, then reopen that file, the last change I made is gone. Now, when I do a save as, Illustrator only saves part of the file name I typed in..
Attached are screen shots showing the file name I try to save it as, and the incorrect file name it saves as.
WTF is up with this stuff? I'm no programmer, but how is it that major bugs like this come up with every new version? I am spending more time working around Adobe…
1 voteA slash can’t be used in a file name. since it’s an OS reserved symbol.
There are other symbols like this: < > : " / \ | ? *
-
Unit increments are not correct
I set my keyboard increments at 0,1 mm so when I click on an object I can move it by that amount, or when I use the shift-key it moves with 1 mm. However, it moves with 1 pt increments. Very annoying.
1 voteThe issue got resolved with a fresh installation.
In case the same happens to you — please check all the snapping options in the View menu, especially Snap to Pixel, and the Keyboard Increment value in Preferences > General.
- Don't see your idea?