Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Pen tool issue since update 24.1.3(64bit)

    When I go to use pen tool the cursor is 5mm away from the anchor point. When trying to draw with this there is a lot of jerking, and very little control. Also when moving vectors I have very little control over where it can be placed. Smart guides is no longer showing or working but is selected in menu. Not working today because of this. Thank you - Helen.

    Microsoft Surface Studio 2
    Windows 10 64 bit

    1 vote
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  2. unfilled Objects not Overlapping properly in Adobe Illustrator 2020(24.0.1)

    In Adobe Illustrator 2020 v. 24.0.1, my shapes are not overlapping properly, When I overlap two different objects the overlapping area of behind object is not hiding, kindly help, I am stuck.

    1 vote
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  3. Scissor Tool not working

    The scissor tool doesn't divide a path. Trying to cut a circle that was created. even when enlarged to 600% I keep getting the error, "Please use the scissors tool on a segment or an anchor point (but not the endpoint of a path".

    2 votes
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  4. CC 22.1 on MAC OS X El Capitan V10.11.6

    When using the direct selection tool you cannot see what's been selected - the selection doesn't highlight.

    Guides keep disappearing when clicked-on with the selection tool. When you select-all - all the guides disappear.

    1 vote
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  5. The lines appear to be drawn when touching on the screen, but once pen is released the lines disperse

    The lines appear to be drawn when touching on the screen, but once brush is released from the surface, the lines disperse as if they were never drawn,

    2 votes
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  6. Selection Tool

    When using the selection tool, I can't change the size of an object anymore.

    1 vote
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  7. For some reason I can create a bar graph but not it's not allowing me to create a pie graph?

    For some reason I can create a bar graph but not it's not allowing me to create a pie graph?

    1 vote
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  8. Symbol disappears when edited in place

    when you have a symbol on the artboard, double click it to go into isolation mode, make some changes, exit isolation mode - the symbol disappears from the artboard.

    1 vote
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  9. Copy/pasting envelope changes fill

    Mac OSX 10.14.6
    AI 23.0.6

    Fill inside envelope distort changes when pasted into another file

    1 vote
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  10. Line Segment tool sizing errors

    If I specify a line 1" long using the line segment tool, the resulting line size is incorrect. Please fix! Thanks

    1 vote
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  11. Object Transform Reflect default bug

    Small one, but the reflect tool doesn't seem to be saving last input, i.e. usually it will remember whether you last used reflect Horizontal, Vertical or Angle, but now it defaults seemingly at random. With perhaps a bit of a bias to Angle. Which I don't think I've actually ever used.

    2 votes
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  12. OS X 10.5.3 Illustrator loads up every time, with half my palettes off the screen. I can't access them or bring them back

    OS X 10.5.3 Illustrator constantly loads up with half my palettes off the screen. I can't access them or bring them back. This makes Illustrator pretty unsuable

    1 vote
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  13. Graphic Styles

    I absolutely cannot save graphic styles I have created for the graphic styles library. The icon is blank and I cannot find any information for fixing this. I have looked at all the tutorials but this issue is not addressed. It is NOT WORKING!

    1 vote
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  14. Brush not working with dual monitor setup


    1. Illustrator v 24.1.1

    2. My brush pen doesn't line up to where my pen touches on the screen. I am using a touchscreen monitor on a desktop computer. The brush works in photoshop and every other program but illustrator.

    3. I would like to use the brush in illustrator for drawing

    4. The brush is about 2-3 inches away from where I touch the screen almost like it's treating my two monitors as one, always pulling toward the center of the two screens.

    1 vote
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  15. Gradient Annotator tool bug

    Ive created a video of whats happening with the gradient annotator tool - ignore the first few frames with ordinary text, just used as control... Annotator tool does not appear on grouped objects. to big to upload...

    1 vote
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  16. Gradient Annotator tool bug

    Ive created a video of whats happening with the gradient annotator tool - ignore the first few frames with ordinary text, just used as control... Annotator tool does not appear on grouped objects.

    1 vote
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  17. Line tool is immune to the Constrain Angle

    When you set up Constraint Angle to 30 or whatever is different form 0 or 90, pick up Line tool and hold Shift, it still snaps to 0, 45, 90, 135... instead of 30, 75, 120, 165...

    5 votes
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  18. Split into Grid bug

    I've stumbled across a glitch in the Split into Grid code which prevents rectangles with dimensions smaller than 5mm from being split. See the video for a demonstration.

    NotaVoiceoverArtist :)

    1 vote
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  19. Anchor pointer options becomes active while having a drawing tool (rectangle, line etc) active

    Draw some shapes. Now try to draw another shape/line starting from one of the anchor point of the previous shape. You can't because the anchor selection tool becomes active and it will take over the action. Thsi wasn't like that.

    The alternative is to draw shapes somewhere else and move afterwards the anchors to snap together. But is very annoying !!!!
    Please fix it.
    Why the old applications work the best and the newer ones are totally messed up? Why break a thing that works?

    1 vote
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  20. Deleting one of 2 last color stops of a gradient does 2 wrong things

    If you edit your gradient fill and want to delete the penultimate color stop, it can go 2 ways:
    1. You edit it in your Gradient panel and delete stops by dragging them from the ramp. Then AI just won't let you delete it. WHY? If I do this, I obviously want my gradient fill to become flat, by color of the last stop.
    2. You edit it on your gradient annotator, pressing Delete on your keyboard. Then AI will delete the object you work with. WHY? If I do this, I obviously want my gradient fill to become flat,…

    1 vote
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