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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator (desktop)
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video

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  1. desktop overrides ipad

    ai desktop 25.0 and ai ipad

    if drawing is open on desktop and i open it in ipad (and leave it open on desktop) and make changes .... then go back to the desktop the changes don't show up , but then, the old desktop version got synced and overrode the ipad changes on the ipad :(, and changes lost

    1 vote
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  2. export for screens antialiasing not working

    Whenever you use export for screens, the antialiasing for "art" is not working and you get jagged edges on all images. This has been like that for a while. Please fix.

    1 vote
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  3. File name wrong when exporting an Illustrator file as a PNG (it uses the files previous name)

    If you have an illustrator file open and resave it with a new name - when you then export that file as a PNG it keeps the name that you previously used - not the new saved name. When exporting I have to manually change the name to be the new name I have just given the file. Very annoying when you have to create numerous files off of one original document which you need to keep exporting as a PNG. Even more annoying is when you have exported the file and it is saving over the previous one you…

    2 votes
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  4. Single pixel width and height added when using "Export as"

    I am trying to do some titles for a video 1920 x 1080 resolution, and when "export as" is used to rasterise the the title panels, they come out at 1921 x 1081 which is causing many problems down stream of the files I created.

    Ai V24.3
    Mac Os V10.14

    1 vote
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  5. won't save

    Nothing happened when I clicked Save or Save as... The only way was to export for screen as a PDF and then relaunch.

    1 vote
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  6. Save for Web Preview

    This has bugged me for a very long time. When exporting, often the image looks like it will be missing a pixel width along the edge unless you increase the image size to go over the artboard vs. exactly fitting the artboard.
    I check the dimensions of the art and, for example, it's 1920x1080 perfectly aligned in the corner at x=0 and y=0, yet you can see the missing pixel along the left edge. And, if I export it, it indeed is missing the pixel.

    1 vote
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  7. Save for Web Preview

    This has bugged me for a very long time. When exporting, often the image looks like it will be missing a pixel width along the edge unless you increase the image size to go over the artboard vs. exactly fitting the artboard.
    I check the dimensions of the art and, for example, it's 1920x1080 perfectly aligned in the corner at x=0 and y=0, yet you can see the missing pixel along the left edge. And, if I export it, it indeed is missing the pixel.

    1 vote
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  8. File saving issue

    Hi,

    I'll give you an example:
    I work with a slightly heavy multi-artboard illustrator file.
    After making the neccessary design changes, I press Ctrl+S to save the .ai file.
    Then I wait for a second until it starts showing the percentage of the saving progress in the "filename tab". When the percentage shows up, it means that I can -meanwhile- press Ctrl+Shift+S to also save the file as a .PDF. Everything seems fine so far - the dialogue shows up, I rename the file, press Save, select my PDF saving preferences (with Preserve AI editing ability unchecked...), and hit Save…

    2 votes
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  9. Pixel perfect bug

    AsI'm "Exporting for Screens" few dartboards at once I have 300 by 600 pix one. It is EXACTLY this size as dartboard, but the JPG comes az 300 by 601 pix.

    1 vote
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  10. Pixel perfect bug

    AsI'm "Exporting for Screens" few dartboards at once I have 300 by 600 pix one. It is EXACTLY this size as dartboard, but the JPG comes az 300 by 601 pix.

    1 vote
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  11. Illustrator crashes when saving as CC (legacy)

    1- MacOs Mojave 10.14.6, Illustrator 25.0
    2- I need to send a file to a friend with an older version of illustrator that can't update due to his operating system not being compatible with latest versions.
    3- I expect an illustrator CC compatible file to be saved.
    4- Illustrator suddenly crashes without warning.

    1 vote
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  12. Lost Work. Work not in cloud

    I worked on a file for an hour Saturday, 10/24 and it isn’t there today. I’m working in the Beta version of Illustrator for iPad. I’ve never had a document not automatically save to the cloud. I also checked my creative cloud and it wasn’t there either. The beta version of Ai for iPad is not a separate app from the public version. I can only have 1 version on my iPad at a time. I really wish the beta was a separate app so I could have both versions. Now I can’t work in it at all for fear…

    1 vote
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  13. SVGs opened in Illustrator don't include blend modes

    I created an SVG in Illustrator that has some layers using the blend mode "overlay". I export out the SVG and it looks perfect. If I open that SVG in Illustrator it turns the blend modes into "normal" instead of "overlay".

    1 vote
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  14. Why won't the attached svg open?

    All the icon svg paths in the polaris icon system won't open in illustrator. It seems to be valid svg and renders in the browser just fine. It also won't open in XD.
    https://polaris-icons.shopify.com/

    1 vote
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  15. Why won't this svg open?

    All the icon svg paths in the polaris icon system won't open in illustrator. It seems to be valid svg and renders in the browser just fine. It also won't open in XD.
    https://polaris-icons.shopify.com/

    1 vote
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  16. CMYK profile exports as RGB pdf

    saving cmyk document and opens in acrobat as RGB. Checked profile in acrobat says CMYK. used old document pre update, those files work fine

    1 vote
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  17. déformation d'ouverture PDF dans illustrator

    PC i7 64
    illustrator 25.0 64bit

    ouverture d'un fichier PDF multipage dans illustrator (avec PDF lié coché)
    une fois qu'on veut incorporer, ça déforme les 100% initiaux car quand il est lié il affiche le format du support et quand il incorpore il importe sur le fond perdu.

    1 vote
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  18. "Save as" interrupts background saving resource file without any hints which leads to lose work

    While background saving a resource file (e.g. in .ai format) one needs to be very careful to not start "Save as" processes (e.g. PDF) before background saving process has finished otherwise il will be interrupted without any hint. This will lead to lose work in your resource file due to switching file format.
    It would be much better like Photoshop does: background saving with alert when trying to "Save as"

    3 votes
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  19. Exporting as wrong name

    Operating System: Windows 10
    Adobe Illustrator: v25.0
    I have a file open, I 'save as', and rename the file.
    I alter the file and when I export it as a jpg, normally the jpg name is the new file name.
    Instead, the name is the previous file name before 'save as'.
    I have accidently saved over many exported files.

    1 vote
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  20. SVG Text Export - multilayer bug

    I am having an issue with text on a path and after SVG export the code shows the text now broken to multiple layers - this does not translate appropriately to web. This happens specifically if the text path is an angle interval of 45 degrees; intervals of 90 degrees work fine, all other degrees break this text path apart during export.

    I am wondering if there is a way around this, or a different manner in which I should place text so that it may still be placed at a specific angle but remain all on the same layer…

    1 vote
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