Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1117 results found
-
White border edge on all images exported via Export for Screens
When images are exported via Export for Screens, a white anti-aliased line edge border is created, added to the art. This does not occur under the legacy export. This is visible when the artwork has a flood of color, is solid color.
This is a bug. It's an undesired action. 0% of users want or benefit from the action as-is. Please fix it.
1 vote -
Size issue importing from Illustrator to After Effects
When exporting from a large size canvas Illustrator file and importing into After Effects there is a bug. It imports all of the elements at 10% of the correct size so they appear tiny in After Effects.
1 vote -
Export As SVG - incorrect size
I compared the results of the "Save As SVG" and "Export As SVG" commands.
I found that the "Export" option often produces incorrect sizes, especially with patterns containing a lot of fine details.The decimal point settings are the same in both cases.
Adobe Illustrator 28.2
5 votes -
Filled area text boxes do not export to SVG (v. 28.4.1)
In the current 28.4.1 version, our files do not export to SVG correctly. You can easily reproduce this by creating any area text box and apply a fill to the box. The text will export, but not the filled box. We use this for all our our org charts and other graphics where we want the text to be easily centered in the boxes as the boxes get resized and moved.
1 voteThe team is able to replicate the bug and intend to fix it.
-
Incorrect object size when exported to SVG - Illustrator v 28.4.1
The latest Illustrator v28.4.1 generates slightly different SVG code compared to its precursors.
Attached is the code generated by 28.3 and 28.4.1 of the same design.
Then the latest version of the SVG file is loaded to my laser software (Glowforge) the design ends up being much smaller than it is supposed to be, for comparison a 12 cm square will only end up being 9 cm square. The issue disappeared once Illustrator was reversed to version 28.3 and files were re-opened and re-saved.2 votes -
Placing an SVG file with View->Snap to Pixel enabled distorts the image
If I place an SVG file with View->Snap to Pixel enabled, some of the coordinates are displaced. See uploaded example, produced using version 28.3 (64-bit) on Windows 11. Unfortunately, the uservoice website won't let me upload a sample file.
2 votes -
Recovery file missing regardless of auto save feature turned on
The Auto save feature is on but I dont have any version of the file autosaved even after 6 to 8 hours of working on the file.
1 vote -
EXPORTAR PARA TELAS COM DEFEITO
O Illustrator 28.3 não está EXPORTANDO PARA TELAS todos os selecionados, apenas a primeira tela, da segunda em diante o arquivo vem com 0kb sem imagem. Preciso que me ajudem, pq trabalho exportando muitos arquivos de uma vez todos os dias. Fico tendo que dar print ou criando um arquivo novo apenas para uma tela pra ai conseguir exportar. horrivel. Eu exporto mais de 10 telas em um arquivo. Preciso de ajuda
1 vote -
クラウドドキュメントとして保存する際にエラーが出る
macOS 13.6.3
Illustrator ver.28.31.ILlustratorにて新規ドキュメントを作成
2.御存ダイアログを表示しクラウドドキュメントを選択。
3.新規フォルダをクリックし表示されるダイアログに日本語（ascii以外の文字を含む）で名前を付けて保存をクリック。
4.3で作成したフォルダ内に更にフォルダを作成するため、新規フォルダをクリックし表示されるダイアログに日本語（ascii以外の文字を含む）で名前を付けて保存をクリック。
5.4で作成したフォルダ内で保存をクリック
6.エラーダイアログが表示され保存できない。期待した結果
階層が深いディレクトリ構造でも正常にクラウドファイルが保存される。実際の結果
フォルダ構造が多重構造である状態でフォルダ名にマルチバイト文字が利用されていた場合、クラウドドキュメントを保存できない。フォルダ階層が２層以上で、かつフォルダ名称がマルチバイト文字を含む場合、クラウドドキュメントの保存が失敗します。
これはver.27.8以降で起きる問題です。ver.26以前のIllustratorでは正常に保存可能です。
手元のテストではハイアスキーやルーン文字では保存できるがキリル文字はダメなど全てのマルチバイトがだめだというわけではありませんでした。以下のコミュニティスレッドをご参照ください。
https://community.adobe.com/t5/illustratorフォーラム-discussions/ver-27-7以降で-クラウドの一定階層以下のディレクトリ内に新規保存できなくなりました/td-p/14510599?profile.language=ja7 votes -
I can't save files
I can't save files.
Whenever I try to save any of them, a notification comes up which says that the file cannot be found.1 vote -
Blank PNG export
Files exported as pngs in the newest version of illustrator are coming up as blank and will export as 0 bytes. This is happening on desktop and laptop for Mac, unsure if happening on PC/Windows.
1 vote -
Objects missing when save as pdf
When I want to save the file as a pdf, various elements are missing in the exported file. These are mainly rectangles that are filled with a color gradient.
I have already tried various export formats, but the problem only occurs with pdf exports, regardless of which pdf format I use. I have not found any errors within the export settings as I have not changed the process before.1 vote -
PDF opened without changes, but I can see the changes in preview
- macOs Big Sur 11.3.1
- adobe illustrator 25.3.1 (desktop)
- I'm importing PDF file that were changed. In preview before opening I see the changes on the image. Then I choose to import all pages. And when the file is opened, there are not changes and the name of the file is untitled.
- I expect to see file with all my changes and the title of the file is the same as the file I choose to open.
- The screenshots are attached.
1 vote -
"Select a File Format to open file"
Multiple Illustrator files with vector polygons and linework from ArcGIS Pro are no longer opening properly and are instead prompting: "Select a File Format to open file" with "Text" or "ArcGIS - Adobe Illustrator" as options. Selecting either option opens an empty, blank file. How can I continue editing the original Illustrator files?
1 vote -
Save As not working, a black dialog is displayed
When I save the document a black window appear and no data showing
4 votes -
Preview in png export options panel doesn't work
There is a bug in options panel for png files, the preview window only show white or transparent regarding the option selected.
MacBook M1 Pro
Ilustrator 28.34 votes -
Illustrator won't export the correct artboards
Everytime i try to export a document, either as a PDF, JPEG, PNG, it won't export the correct artboards; say I have a document with 10 artboards and I want to export only 1 to 5, it will export all the pages. If I'm trying to export just one artboard as a JPEG, sometimes it will export another one randomly. Yes I'm making sure the artboards are labeled correctly, yes I type the correct numbers when exporting, but nothing seems to help, illustrator just exports whatever, I have to save the document, close it and open it again and try…
1 vote -
Variation in exported image size based on coordinate position when using Asset Export
I think I'm seeing a bug in the size of an exported image when using Asset Export for Illustrator v27.5 on Windows 10 22H2 19045.3803. Here's what I've done and the result I'm seeing:
- Create a new empty document, I used an artboard size of 60" x 36" with coordinates (0", 0")
- Add a square to Layer 1 sized to 5" x 5" with a position of (10", 10")
- Create a new layer, Layer 2
- Add another square to Layer 2 sized to 5" x 5" with a position of (30.5", 20.5")
- Select Layer 1 and Layer 2 in the…
5 votes -
File name resets when I switch to saving as a cloud document
I'm working on a file locally called filename_v01.ai and decide to create a new version.
I hit Save As, and change it to "filename_v02.ai"
Before hitting save in the same folder, I decide to save to cloud instead. I select "Save Cloud Document"
The Save to Creative Cloud window opens up. All is well except it has ignored my filename change - it's called "filename_v01.aic"
This happens in both directions and would be good to fix
-
Why do I want this change
I back and forth between illustrator desktop and iPad and back and forth between ai and aic…2 votes -
Error al exportar - guardar para web.
No permite exportar ninguna mesa de trabajo, mediante la herramienta de (Exportar Como) y (Guardar para web), existe un error: "No se puedo escribir en el archivo debido a un error".
1 vote
.png){kind=link}
- Don't see your idea?