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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator (desktop)
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video

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  1. 1 vote
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  2. Create New - custom screen unavailable

    I recently had to uninstall and reinstall. Now when I try to create a new custom document these screen is blank and doesn't give me the options needed to create the specs I need. I tried uninstalling and reinstalling again, but no luck.

    1 vote
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  3. My work space including the toolbars doesnt load

    when i launch illustrator nothing loads except the selected artboard. Everytime i open illustrator i need to manually add all the tool bars and panels to make my workspace. i re installed illustrator and cleared preference too, it worked fine for first load then happened the same after the second load. It's a User Interface Launch bug i guess. Fix it please. or provide a solution

    I have attached a exact screenshot of how my interface looks after every launch

    2 votes
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  4. keyboard modifiers no longer work with Transform panel

    Up until the latest release of Illustrator, pressing Command-Return after entering a new height or width for an object in the Transform panel would scale it proportionately. This no longer works and pressing Return does nothing if any modifier key is held down. The same is true for holding Option while pressing Return (this used to transform as a duplicate but has not worked for a while). Having to manually turn on the link button or disable it every time is very tedious. According to your own reference pages for keyboard shortcuts in Illustrator it is meant to be working,…

    1 vote
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  5. illustrator preview is black and white (fills but not lines?) when file background is transparent

    mac os 10.15.6 / ai 24.3

    file preview for fills (but not lines) becomes b&w when the file background is transparent. when a background is turned on, preview is fine.

    1 vote
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  6. Custom workspace and saved setting disappeared, ability to save and upload old workspace from file

    Custom workspace and saved setting disappeared after 24.2 update. Create ability to create custom workspace, save it as a file and being able to upload again after workspace settings have been reset in an Illustrator update.

    2 votes
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  7. UI input boxes show text with low baseline shift

    Operating System: MacOS Catalina 10.15.6
    Illustrator version: 2020 v24.3

    Most input boxes show text that "hangs" low, making it difficult to see what is being typed in.
    This also occurs in InDesign but not in Photoshop (all apps are up-to-date).

    1 vote
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  8. UI input boxes show text with low baseline shift

    Operating System: MacOS Catalina 10.15.6
    Illustrator version: 2020 v24.3

    Most input boxes show text that "hangs" low, making it difficult to see what is being typed in.
    This also occurs in InDesign but not in Photoshop (all apps are up-to-date).

    1 vote
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  9. 2 votes
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  10. 1 vote
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  11. Menu item going to wrong link

    When clicking Help > Manage My Account, I get routed to the color wheel. (https://color.adobe.com/create/color-wheel)

    1 vote
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  12. After latest update, workspaces no longer work

    Any time I launch Illustrator now, it completely clears the interface (no tools, control bar, nothing). Additionally, if I try to select a workspace, it does nothing.

    I can bring the elements back in one-by-one, just like normal, but the Save Workspace is completely grayed out (I did have previously save workspaces).

    Needless to say, this is extremely frustrating to have to spend minutes re-setting up the interface each time I want to use it.

    2 votes
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  13. Action set can’t be dragged into the topmost position

    If you want to move a set of actions too make it the first in the list, you can’t.
    Watch the GIF.
    For example you have sets 1234 and you want them to be 4123.
    Yo would have to make it 1423 first (putting the 4 at second position) and only then 4123 (putting the 1 at second position).

    1 vote
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  14. Close button has gap

    [windows 10] The close button on Illustrator has gap in the corner - and when your mouse goes to the corner (which it usually does when you want to close a window) - you are clicking on thee X button of the program beneath it. ...This is very furstrating and i just closed other software where i lost an hour of work. Adobe this is sloppy - Photoshop has simillar button, but the gap is closed, while for example - After effects uses the normal windows 10 border ....make this stuff the same! Such differences are acceptable from free software,…

    1 vote
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  15. Can't Add Artboards in Increments of 10 by Using Shift

    Used to be able in the new document window add 10 artboards by shift+clicking the buttons to the side. Now whenever I do it, it's just one at a time. Would be nice to have that back.

    1 vote
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  16. win10 2009 kein konformer Kachelhintergrund in der Startmenü-Verknüpfung

    ich bin mir relativ sicher, das die fehlerhafte Darstellung des illustrator icons im neuen win 10 startmenü nur im dark mode) mit einem in der illustrator.exe implementierten xml code zusammen hängt.

    microsoft wird mit dem nächsten update die icon hintergründe im startmenü deaktiviert. im dark mode ist dann jede kachel dunkelgrau, die typo ist weiß. beim Illustrator icon ist die Schrift aber schwarz und der Hintergrund hellgrau.

    der white mode von win 10 2009 ist nicht betroffen!

    ich habe illustrator & creative cloud mehrfach installiert und die Registry danach gesäubert (sogar ganz frisch auf einem zweit Rechner für Testzwecke installiert).…

    1 vote
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  17. Need to double up on action when resizing artboard to bounds or art

    Op Sys: macOS Catalina 10.15.6
    Illustrator version: 24.2.3

    Hello– After years of putting up with this I am hoping to finally have it cleared up. When I want to resize the artboard to either the artwork bounds or selected art, the app 'ignores' my first attempt to do so and only picks it up after the second attempt.

    Check out this video to witness exactly what I mean: https://youtu.be/ALfUF8532NE

    Thank you for any assistance!

    1 vote
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  18. Canvas Unlock

    I love the idea of the new unlock on canvas feature, but it is causing one problem.

    If a locked layer is ABOVE another unlocked layer, I can not select the layer below. My cursor will only select the locked layer. Since it is now possible to select a locked layer I can't select an item BELOW the locked layer. This is pretty common for me and an easy way to work with lots of layers withouth hiding/showing to work with lower layers. Which kinda defeats the purpose of locking a layer . . .

    1 vote
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  19. Impossible to change preset of work area. Right panels, tools and control bar disappear every opening

    OS: Windows 10 Pro 64 bit
    Illustrator version: 24.3
    Everytime I open a document (new or saved) right panels, tools and control bar desappear. Moreover, work area settings doesn't work: at first the work area doesn't appear and, if I try to set it, it only takes the "automation" configuration but the relative panels do not appear

    1 vote
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  20. Tastaturkürzel "einzeln transformieren" ohne Funktion

    STRG-ALT-SHIFT-D ohne Effekt.....

    Win 10
    AI 24.3 64 bit

    1 vote
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