What can we fix in Illustrator? Vote for or report a bug.

High Sierra (macOS 10.13) GPU rendering issues with RGB document - Intel Graphics

Illustrator 21.1.0 has issues with GPU rendering in the latest High Sierra public betas:

Paths will appear jagged and generally do not display correctly.

Altering the zoom level affects these artefacts.

Switching off GPU rendering altogether fixes the issue but this way, performance is obviously affected.

Additional Note: Works correctly in CMYK document.

380 votes
Sign in
Sign in with: facebook google
Signed in as (Sign out)

We’ll send you updates on this idea

Kris Janssen shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →


Comments are closed
  • chloe commented  ·   ·  Flag as inappropriate

    my inDesign worked great until I upgraded to High sierra a few weeks ago. now my files are glitchy as all get out. i know there are only like, 3 people working on an app at any given time at adobe hq, but i'd love a fix sooner rather than later.

  • allard commented  ·   ·  Flag as inappropriate

    What's the ETA on the fix here? Do I need to return my new, expensive mbp 13" for a 15"?

  • Colin commented  ·   ·  Flag as inappropriate

    This is absolutely insane. Adobe makes GARBAGE software. I am downloading SketchApp right now because Illustrator is no longer a viable option for my business. I am very disappointed with Adobe. They want an arm and a leg for their software but they don't care if it works or not.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Add the 'Intel Iris Graphics 540 1536 MB' to your list.

    This is infuriating, one side shifts the blame and attention to the other side, and vice versa. Either we get graphics cards replacements or our monthly subscriptions for Adobe CC to be refunded or credited. In my eyes, this is a software issue, so it's looking like the latter option.

  • allard commented  ·   ·  Flag as inappropriate

    Seriously. I just dropped 3k on a personal MBP and I can't see an Illustrator file properly in RGB mode or with GPU on? OY!

    Not sure who to send my-side eye to, be it Apple or Adobe, but WHAT IS GOING ON? this has been an issue for MONTHS

  • Belinda commented  ·   ·  Flag as inappropriate

    Same problem in InDesign, as well as Illustrator and Photoshop - all CMYK and RGB. Switching to CPU fixes rendering. Switching back to GPU brings rendering issues back. High Sierra version 10.13.3

  • Anonymous commented  ·   ·  Flag as inappropriate

    DAFUQ is happening here .. ! .. just gott a brand new Mac with a fusion drive and it may go to the bin before the end of the day . this is the slugiesh machine in the world . got machines in office from 2011 that give 15-0 in performance that this off the box 2018 computer . don't know but something horrible wrong happen at apple ..

  • Rob commented  ·   ·  Flag as inappropriate

    I have rendering issues in CMYK file mode, in both CPU and GPU previews. Issue occurs zooming on objects in the perspective grid. Some objects on the grid go "flat" to 2D when zoomed. Illustrator 22.0.1, High Sierra 10.13.3, iMac 4ghz i7, Radeon R9 2gb.

  • Tomasz commented  ·   ·  Flag as inappropriate

    It takes about 6 months now to fix it, and still nothing. WTF?? You do not really care about your customers do you?

  • Bea commented  ·   ·  Flag as inappropriate

    Only option we have is to turn off the CPU performance and of course – it runs slow as ****.

    Please fix this, we designers need to get things done under the very tight deadlines and this issue really slows us down. It's bit overwhelming cause I pay yearly for Adobe CC and it's been a couple of months now without anyone taking care of a case or getting anything fixed.

  • Karen commented  ·   ·  Flag as inappropriate

    I'm having the same issue in El Capitan. Probably not only a High Sierra issue.

  • Albert commented  ·   ·  Flag as inappropriate

    I have graphic problems with my early 2011 MacBook Pro 17' (MacBookPro8,3, 2.3 GHz) graphic card AMD Radeon HD 6750M.

  • Michael commented  ·   ·  Flag as inappropriate

    I f*cking gave up and bought a MacBook Pro with a Radeon 560. Works now. Thanks Adobe & Apple ^^ *ka---tschingggg*

  • Leah Phillips commented  ·   ·  Flag as inappropriate

    Hi Chad, I too have just installed the MacOS 10.13. (4) Beta on my 13" MacBook Pro with the Intel Iris Plus 650. It has resolved my rendering issues too in Illustrator. Thank you so much for the heads up.

Feedback and Knowledge Base