Bug in entering number values in transform panel
Version: CC 22 (and has happened in previous versions)
OS: Windows 10
There is a small bug that happens often when using the transform panel. I use it a lot to move and size objects with precision. Many times, I will want to move an object with the X and Y values. I will type a number, press enter and a completely different number value will automatically appear in the box and move it to that value. For example, I want to move an object to 4.25" in the Y axis and after I press enter, a value of 36.0833" appears and moves it to that value. It can happen up to three times before the number I want finally sticks. It is a minor inconvenience but would be great if this got fixed.
It is now obvious the issue was not fixed fully. The developers are aware of it now. Let’s hope it will be fixed soon enough.
If you have a solid order of steps which reproduce this behavior, share them in comments, because only some machines are affected. Please help the team to isolate it.
David Cuesta commented
Entering a number in X then hitting tab to Y and typing in the number is jogging to another number and not applying the number I typed. I have to wait a couple seconds then re-type in the number for Y. I have tried reinstalling and trashing preferences still happens. I use this tool 100+ everyday. Please help.
David Cuesta commented
Someone else was having this issue and I posted there, but then they closed the comments on that thread. Its still happening. It's the most annoying thing in the world I use that tool like 100+ times each day.
I have reinstalled Illustrator and reset preferences and everything it's still happening.
Hi, I've noticed a bug when using the transform palette on the Mac version, when entering a value in say 'W', when I tab through to 'H' put a value and hit enter it ignores this and just adds a random number which causes the object to be the wrong size. The workaround is to tab past 'H' and then tab back to it and hit enter which is tedious to say the least when working quickly.
So I spoke too soon. I posted below about #2 working but it ONLY works if the X field doesn't glitch on the tab first. I just typed in the X field and it glitched (changed to different number after entering intended number and pressing tab) after tabbing before I could even go to the Y field. So have to take it back and say I couldn't consistently get this to work with the solution outlined.
#2 works well for me too if waiting at least 1-2 seconds after pressing tab when entering the X field but in essence it's like telling us to type slower. I guess this solution is do-able but it forces a change in habit by being more conscious in giving that extra pause between tabs. For me personally, that will take awhile for me to get used to and make it a habit. What do others think?
I feel it addresses the symptom but being that this was not an issue in versions before 2016, may not be tackling the root cause.
I tried #2 on a couple different documents and it worked both times.
Hi admin -
I've emailed the video and file used in the video. This is still an on-going issue. And yes, as Anonymous from July 15 commented, this started happening and later versions, I want to say, starting at around CC 2016. Previously, this was never an issue. And to Anonymous from April 16, I doubt decimals have anything to do with it. This glitch happens when whole numbers are entered plenty of time as much as decimal numbers.
Sorry about the video access. I think I've fixed the permissions *crosses fingers*:
This is still stuffed(!!) and broken when using the TAB key to nav around and between the X and Y, and W and H boxes in the TRANSFORM palette.
For exampke, create a shape rectangle anywhere on the page at any dimension. Click in X box and input the desired X co-ordinate of say 50px… hit tab to go to Y box to insert desired Y co-ordinate of say 80px. Text says it is that but there is no way that the object is at that location. Deselect object and re-select it with pointer tool and it then shows correct Y value, which then needs to be **** corrected to the 80px as first needed.
Serious bug as older versions of Illustrator never dispalyed this type of error.
Mac OS Sierra and latest Illustrator CS.
Giovanni de Reus commented
Ever since the update to the CC versions I've had this issue in the Transform menu. I type in a value for X, use the Tab key to type the value for Y and hit return. The Y value just switches to a random value...
I'm using the most recently AI CC2018 (22.1) on macOS High Sierra (10.13.4) and have been having this issue for a few months now. Multiple times a day for work I use this function. This is what I do:
I want to create an outline centered around the graphic I've created. I make sure everything is centered in my 800x800px art board, select the shape (a rectangle made from the Rectangle Tool) and in the Transform panel type in: [X:]400px --> [press] tab --> [Y:] 400px --> [press] enter. The x value always is fine and stays at 400px, but the y value goes to a random number in the 700-800s.
I would love for this issue to be resolved. Thank you for your time.
I'm not able to view the video, but make sure your W and H values are not decimals. The X and Y variables are dependent on the size of the object, so decimals can cause it to be off. I would think if you type in an X and Y variable, it would stay put regardless but that does not seem to be the case. So, in the meantime—no decimals in the W and H fields. :\ Not great.
Hi, thanks for addressing this and apologies that it's taking me awhile. Recorded many videos when it didn't happen and when I did, the transform panel wasn't captured in the video. Finally got everything I wanted in the video. Video shows that I'm trying to center the text on an 18" x 36" artboard. You can see in the transform panel I am trying to center it at 18" on the X/horizontal axis with the anchor point at the center. It jumps to 27" which is a completely random number to me. The glitch in this video happens often and also when trying to align an object (usually a rectangle the same size as the artboard) to X: 0 / Y: 0 (with left corner anchored), the object will move in to the X-coordinate to 0 but not to 0 in the Y-coordinate and I have to deselect the object, re-select it and input the Y coordinate again for the object to finally also move in the Y direction. This also happens on my Mac computer.
Let me know if there is other information I can provide.
Link to Video:
Same Issue. The numbers in my Properties Transform don't match the number in the transform properties boxes. If I try to create a rectangle that's 5" by 4" the actual size it produces is 4.9861" by 3.9861".
Same issue, noticed it happens when you "tab" between fields. First field will get set, second field will not change the object. I end up de-selecting then selecting again to set the second field. Happens both when I tab between X: and Y:, Y: will not set as well has tabbing between W: and H:, H: will not change on the object.
Ashutosh Gupta (Illustrator Team) commented
Thanks for informing us here.
Can one of you please add a video of the issue.
Thanks and Regards
Casey Evans commented
YES — THIS!!! It's driving me NUTS, glad to know I'm not alone!! Looking forward to a fix ASAP!!
Simon Lee commented
Entered a measurement of W - 600mm and H - 230mm in the transform tool box but the H measurement randomly changed to H - 544mm and H - 883mm, sometimes it will stay at 230mm but can randomly change to another number.