Zoom to mouse location
Prevously when you zoom with the Mouse (magic Mouse 2) it would zoom to the location of the pointer. Now it seems to just zoom to a random point. I move the mouse pointer and it still zooms to the random point. I want to hover my mouse somewhere and then zoom to that position like previous.
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
This is obviously a generic issue, and it's been neglected by Adobe for too long. Ashutosh, you probably can't reproduce because you don't zoom enough, or similar, unless the issue is being avoided again like customer service has been doing earlier for quite a while. This is a major issue, which I've experienced on different Macs, even after clean installs of OS and CC.
Illustrator can zoom 64000%, and don't manage to zoom directly on the cursor. It just jumps around like drunk pixels when getting in close.
Just tested Affinity Designer on the same computer. It has a 1 000 000% zoom, and hits the cursor on spot even far beyond the 64000% limit as Illustrator has.
Shawn Baden commented
Still not fixed as of version 24. I'm having the same issue! Very annoying as I use this feature all the time!
Me too! ALT + Mouse Wheel flies me away from the details I'm working on. This is impossible!
Joseph Yoon commented
I think the bug is finally fixed in the latest Illustrator version (23.0.3).
I was going to contact Adobe support channels as suggested by Ashutosh Chaturvedi, but decided to upgrade to the newest version before contacting. My previous Illustrator version was 22.x.x (2018) which still had this problem of zooming to a fixed location (not to the mouse location). Now that I have the latest Illustrator version 23.0.3 (2019), the bug is fixed! I don't have this issue anymore.
This is so annoying I don't know where to start.. Adobe, please fix!!!!!
PLEASE FIX THIS!!!!!!! I use this all the time and it is totally inconvenient that when I am working and zoom it goes to a completely different location on the page?!?!?!!?!!
Deepak S commented
This has been a huge annoyance since a couple updates ago. Please fix it.
Shoutout to Harun Alikadić below for providing a workaround (Thanks bud!)
Brandon MacInnis commented
Getting the same random zoom bug with the trackpad on my MacBook Pro. I use the pinch to zoom with my left hand while working in illustrator and my right hand on the mouse all the time. In the current build, this doesn't work because the pinch to zoom just jumps all over the place. Definitely something that's broken my workflow. I've been too busy to rollback, but this is a big enough one to warrant that. Hopefully they can get this fixed soon to save me the hassle...
Harun Alikadić commented
I think this is a bug that needs to be fixed. Try this: click on keyboard (any key, like Alt or Cmd key or even letters) and then try to pinch zoom - now it will zoom in direction of your mouse pointer. It seems that the pointer position needs to be "refreshed". It's important that you disable Zoom to selection option in Preferences.
Please, I miss this.