The latest updates
I've missed advert deadlines, because even though I'm on the newest Macbook pro, Photoshop and Illustrator have been dysfuntional, with artboards glitching, font sizes not being adjustable and glitching to the maximum size before telling me the font's too big.
On top of this, the work often dissapears when zooming in and fonts do not sync with your type app.
So I pay money for a subscription because you are industry standard, yet I've now missed deadlines, been hung up on three times by your support staff and failed to receive confirmation that you are at least attempting to solve the issues raised by so many people on your 'ideas' (but actually bug reporting) site.
You brought tutorials into Photoshop, but failed to mention major changes in the way the UI now works. Similar for Illustrator.
Please stop making wacky new programs and focus on the ones that out you where you are now.
- J. Hunt
I saw your email to firstname.lastname@example.org
I have asked support to follow-up on the email and arrange a callback.
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.