Window size not big enough - Can't open the illustration
When I try to open a document from my drive, I get a pop-up window that says: Can't open the illustration. There is not enough room for the window; increase document area and try again.
I've only had this issue since the last update. What can I do to fix this?
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Same problem here when trying to open a ai/pdf from the web (we have a plugin to tell AI to open it).
No. The customer is correct on his complain. Many times we have to create or open files larger than 577 cm and Illustrator does not allow it. The samr applies to all Adobe programs. It really is annoying.
I have been unable to open any documents today. Even after uninstalling Illustreator the installing a new version the problem persists. I get the same error message:
"Can't open the illustration. There is not enough room for the window; increase document area and try again."
I'm unable to even see the window - so no way to increase its size.
Started happening when i unplugged from two LG UltraFine screens.
Ridiculous and infuriating bug - what can I do?
SAME PROBLEM HERE
ritika patel(Illustrator team) commented
Thanks for reporting this.
It will be helpful if you share the file with us along with the machine specification.