Color Settings Auto Defaulting
When you open up a file in the new Illustrator 2019 it automatically defaults your document to have "Emulate Adobe Illustrator 6.0". You can change your color settings to what you want, in my case I use "North American General Purpose 2". But when you click into a different application, ex. Internet, Photoshop, anything; your file changes your color setting back to "Emulate Adobe Illustrator 6.0". This is extremely frustrating and annoying. Please fix.
We have a fix available and you should not have this issue if you have the following version of these Creative Cloud applications
Please update to:
- Illustrator (23.0.1)
- Photoshop (20.0.1)
- InDesign (14.0.1)
- Bridge (9.0.1)
Jeff Wiggins commented
I have changed my color settings in Illustrator to a custom color workspace. If I leave Illustrator idle for a while (not sure what actually triggers it), it automatically resets my color settings to "Emulate Illustrator 6.0"
This is really frustrating as I'm repeatedly changing my color settings to my custom settings.
I have changed my color settings in Adobe Bridge to synchronize them across all my Adobe apps, but the bug has persisted.
iMac 27" 2016
Christian Quiroz commented
Same problem here, we need help, color options are essential for workflow in my job.
Removing ACEConfigCache2.lst as previously mentioned resolved the issue for me.
Uninstalling and reinstalling worked for me.
Same problem here. Illustrator is currently useless. Uploading files with the wrong profile will cost us huge amount of money. We should all claim money back from Adobe for at least this month.
It's extremely time zapping to be having to manually change every single illustrator file I open/create back to North American General Purpose 2. This 2019 update is terrible. We pay huge amounts of money for using these programs, sort out your bugs please!
I'm having the same issue. Bridge does not keep it's color settings, even when I quit all other Adobe apps and reset it to "North American General Purpose 2". It'll hold for a bit, then seemingly randomly resets itself back to "Emulate Adobe Illustrator 6.0". Very frustrating.
C'mon Adobe this needs to be fixed ASAP! This is having a detrimental effect on our productivity.
Ditto, all my colors are distorted and sometimes manually changing the file color settings does not fix them!
Yes please fix. Same issue here. Not much fun to print when colours are getting off! I will start using the 23.0 version when you fix all the issues. I'm reverting back to 2017 version. You shouldn't charge monthly for something that isn't working. Please test your programs before you release them to the world!
One frustrated Illustrator user
I've uninstalled all the 2019 packages for now, as I found loads of problems with them, and I do not currently have the time to correct everything! So disappointing.
Something must be wrong with other update features. Today I draw a vetor and suddenly the screen switch to path sight. I cant get back to view at GPU.
I dont know how often I close and open Illustrator after Update to 2019 :(
YES this keeps happening to me and first I was insulted by our IT guy for not being a "well-versed" designer as he put it, so now I am trying to figure out how to fix this on my own.
I just updated the other day and have been having a bunch of problems, namely the colour settings. It keeps resetting itself to "Emulate Adobe 6.0" which makes the colours look washed out. When I reset it to my preferred setting, it changes when the application is minimized or when switching between other adobe programs. I tried setting it in Bridge to no effect.
My Illustrator 2019 was doing this even when Bridge was uninstalled; I installed Bridge in an effort to fix the problem but it didn't work.
Until they fix it, i just uninstalled Bridge. Fixed my problem. Fortunately i don't use Bridge except to sync settings so it was OK.
I tried a new custom profile, deleting the ACEConfigCache2.lst file, etc. Nothing worked but uninstalling Bridge. Illustrator and Photoshop are still keeping my profile so it is working for now.
This is really frustrating. Need a fix ASAP
Automatically reset colour to Emulate Adobe Illustrator 6.0", please help, my clients give bad words and going to reject all my work, please help with this issue ASAP
Andres Cathalifaud commented
This is not quite about color synching; regardless, your question is answered another string: https://forums.adobe.com/thread/2547532
Colour settings keep reverting to 'Emulate Adobe 6.0' and the colours are showing up way off. For example, bright blues are presenting as violet. When I switch the colour settings to "North America General Purpose 2" everything is corrected - but the moment I minimize the application to use Photoshop or Indesign, the profile reverts back to 'Emulate Adobe 6.0.' Restarting the program doesn't seem to do anything, and neither does saving the settings in Bridge. Very frustrating, as I use many different Creative Cloud applications all day long for work.