I cannot move objects created in Illustrator CC 2019.
Whether I'm creating a new shape or drawing a line, I cannot move to alter their respective shapes, location or sizing.
Because I'm on a PC, I'm consistently getting an annoying alert sound (with no dialogue box displaying) implying that there's an error.
What is going on?
If the issue is still reproducible with AI 23.0.2 then please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
ALI JEE commented
Ashutosh Gupta (Illustrator Team) thank you so much for saving my life for this issue
Ashutosh Gupta (Illustrator Team) commented
Hi Brandon ,
Can you pleases check in the Preferences ( Windows: Edit -> Preferences -> Selection & Anchor Display / MAC: Illustrator CC -> Preferences -> Selection & Anchor Display ).
If the Object Selection by Path only is enabled., then disable it and observe if you are able to work smoothly.
If the issue still persists then please zip and send illustrator preferences folder to us @ firstname.lastname@example.org analyze ( Windows : "C:\Users\<username>\AppData\Roaming\Adobe\Adobe Illustrator 23 Settings" and MAC : "~/Library/Preferences/Adobe Illustrator 23 Settings".
Thanks and Regards