No Adobe CC App is working properly since the update of Mac OS to Mojave and the update to 2019 Adobe CC has only made matter worst
What are we to do this is very frustrating that Adobe CC is not working properly. Have been trying to use it for 2 days. Even spent the entire evening online and on the phone with support. I gave 1 rep remote access to my Mac twice and he deleted several items and uninstalled the CC and reinstalled only to have it doing the same thing. Then had to call about Adobe Spark moments later because I was getting a 400 Bad Request. I am convinced something is wrong with Adobe and we are expected to deal with it.
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
I've had multiple issues with CC and Mojave. Sometimes the CC app won't open at all, so I'm unable to see my currently installed apps and versions. Sometimes it does open but freezes when trying to sign me in, or doesn't allow me to sign in at all. When it does load properly and allow me to login, I still have no access to my CC libraries within apps (illustrator, photoshop, etc.), causing me to have to manually re-link files.