Creating new document blocked / or the whole illustartor blocked
- User is having some item selected on currently opened document,
- Press on create a new document (shortcut on from the menu),
- Window with new document properties pops up,
- When user clicks - return key too fast, creating new document gets blocked
- Reason for that is that under create new document window illustrator show "move window" (see srceen).
- To proceed with creating new document you have to close the create new document window and move window and again go back to create new...
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator