Illustrator CC 2019 is very slow and laggy
I'm using a Mac OS 10.13 Intel Core i7 16 GB. Ever since I updated to the CC 2019, illustrator became laggy and slow. The other adobe apps worked fine after the update. I saw here that I should try turning the dictation off but that didn't help.
Everything in illustrator is slow now. And if I use the blend tool a lot in one document the eyedropper option in the gradient window becomes unavailable. Everything even if it's as simple as moving from one art board to the next or zooming in/out is lagging
General slowness on using Illustrator on Mac is one of the major issues reported in this thread. Illustrator team made significant progress in replacing Illustrator’s GPU rendering engine from OpenGL to macOS Native Metal Rendering Engine – https://developer.apple.com/metal/.
We have observed common operations like Zoom, Pan, and rendering operations are now smoother in cases where it was sluggish as reported in this thread. We urge Mac users to try the Illustrator Beta build with Metal support and share your feedback.
Please note, this may not address other performance issues reported in this thread not related to rendering like File Save, Export, or slowness in any particular feature.
This build is available in Illustrator Prerelease Download Section – https://www.adobeprerelease.com/beta/85A6F544-2705-49BD-8314-DD549C6A1713
Illustrator V25.0 unfortunately is still very, very slow. Trying to select and then move a paragraph of outlined text is still extremely slow. Disable "Show Edges" helps a bit as it seems the amount of visible anchors on a complex selection like outlined text causes Illustrator to have very noticeable lag.
How is the team making out addressing these issues? This is close to 2 years without a resolution. As for the "Metal" builds, is there more hope for these Beta builds to resolve the performance issue first? Can we discuss whether they do/don't resolve the issues in this post without "NDA" issues?
how am i supposed to charge people for this? sort your **** out adobe
this is seriously the worst application lag ive experienced in at least the last 20 years. i used to get this on much less powerful computers - now im running a top of the line 2019 macbook pro running no other apps and its taking 5 minutes to move an object one pixel across the page. ridiculous.
the lag is terrible. it makes it not even useable as an application.
Simon Bowland commented
Very slow and laggy under Win10 as well. Illustrator is becoming something of a joke recently.
Pauly D commented
Exactly what JD said below.
Completely new file with nothing in the document, zooming, panning, navigating through doc using the hand tool/ space is an epic fail.
Wes Rand commented
Agreed. Lagging is still horrible -- at least on my MacBook Pro it is. I don't see the same issue on my iMac (which has lesser specs than my MacBook Pro.)
LAGGING IS SO BAD YOUY CANT EVEN USE THE HAND TOOL IT JUST SKIPS AROUND ?! IN A NEW FILE WITH ~NO~ DATA AND NO OTHER PROGRAMS OPEN... SRSLY U GUYS ARE FAILING
IT'S BASICALLY IMPOSSIBLE TO USE THIS PROGRAM WHAT IS HAPPENING OVER THERE????!!!
Hassan Sherif Designs commented
Even moving TEXT is laggy in Ai CC 2020, WHAT IS THAT!??? Illustrator is becoming a JOKE!!!
Why are we even paying money for a program that works only 50% of the time
And ofc I'll mention InDesign COMPLETELY USELESS ON WINDOWS
sum vanna commented
i Help Ai Layers Slowdown And Ai Not respornding
Yahya Badheeb commented
I hated Adobe Illustrator, it got really slow
So far I have been unable to notice any significant performance boost in the beta build. When trying to move/copy a complex selection from one file to another the program also crashed. Also, when opening PDFs that have been saved without Illustrator compatibility enabled the fonts are not being converted well at all. Specific text is alternating from lowercase to uppercase. Probably will uninstall due to this flaw alone.
I'd also be curious how older pre-Adobe CC versions of Illustrator are working on people experiencing performance issues. Has anyone here tried running any older versions such as CS2-CS6?
I noticed that AI have a few times slowdown response on new intel I9-9900K processors AND displays >4K mostly with separations_preview_ON +overprint_preview_ON. Sometimes the same slowdown without options above but with very heavy project. Work was very slow and dificult, almost impossible, zoom/pan >= 30 to 60sec! GPUboost default set to OFF (cause errors - I work in a printhouse and must see what I get :) and be fast!) BTW. GPU set to ON doesn't helps in this case.
Only solution which helps was reduce available cores to half (4+4HT) and AI seems to work like on previous machine (i7-7700K), fast and responsible. But doing this in the bios you degrade all system efficiency. Probably set afiinity AI process to 4(8HT) do the same job. Not tested yet.
(Adobe > compiler fault? >4cores/multi fault?)
I'm on PC/i9/W10/32GB/NVME/1050TI/1xEIZO4K+2xEIZOFHD/WACOM/GRETAG/ETC...
Sorry, dont know how to do above on newest Macs.
Hope this help and will lead you to the right solution.
Having the same issues with the new update of Ilustrator with my iMac, I can't even change a text or a basic function, it's so slow and doesn't respond to my shortcut keys and moves weirdly with my mouse, I never used to have this issue before. This cannot continue, how can I fix this?
Antonia Ciocodeica commented
Thanks for the update, Rama.
I tried the build, but for me there is no significant change... The pan and zoom are still sluggish.
i have a similar issue but overly noticable when saving complex pdfs. on a top of the line 2017 macbook pro it takes not much over 1 min. and on a brand new build 3950x, 64gb ram, 2080 super GPU it takes longer by about 30 seconds, the resources never exceed 10% usage on the pc but illustrator just freezes up until the pdf is made.
spoke with adobe help 3 times and in the end they just said there is an 'efficiency' issue with illustrator on that computer. no idea if it will ever be resolved, but its crazy that a computer with 4x the processing power and ram is slower than a machine with less power. clearly a fundamental issue with how Illustrator is using hardware/resources and explains why so many people with high spec machines are being outperformed by older and less capable computers. Crazy!
Diego Moreno commented
Hi to everyone, try to disable the font smoothing on system preferences/general! : )
Working with only one layer. And the programme still takes a few seconds only to do simple tasks like zoom in and out or move across the artboard. Note that I'm using the latest macbook pro. It's so unbearable!! Adobe please fix this!!
After the update it got better but it's still an issue. This happens more often when editing smart objects from Photoshop