Photoshop Effects Dialog not Scaled when UI is scaled.
User interfaces that open within the workflow scaling incorrectly
System Information overview:
Display: 17.3-inch UHD (3840 x 2160)
Chipset: Intel GL82HM170 PCH
Integrated graphics: Intel HD Graphics 530
High performance graphics: NVIDIA GeForce GTX 980m
CPU: Intel i7-6820HK
RAM: 32.0 GB DDR4-2133 DDR4 PC4-17000
Windows 10 Pro
OS Build 17763.253
(detailed system information attached)
Adobe Illustrator 23.0.1 (64-bit)
User interfaces that open within the workflow scaling incorrectly with the computer operating with the graphics set to 4K (3840 x 2160). For example, with a path selected go to "Effect" --> "Sketch" --> "Chalk & Charcoal". The User Interface that opens for that workflow contains system text and system icons that are too small to be understood. This is repeatable for many workflow user interfaces.
Screen capture attached.
I can provide additional examples if necessary, including a screen capture in video format.
This issue has been fixed with version 24.
The Effects dialog now scales as per the system/monitor DPI settings.
With the update to AI version 24.0 this issue, for me at least, is improved, but not ideal. I can now just see the text descriptions and the preview thumbnails, but there is no way that I can find to scale them to my needs.
By contrast, for example, this part of AI is done correctly, in my opinion:
Select an object in your artwork
Go to “Properties” then “Appearance”
Click on the “Fill” thumbnails swatch
Click on the “Hamburger” icon
From here you can select small, medium or large thumbnails as well as other visual settings. This, in my opinion, should be a universally available feature in the GUI.
cant see my work surface in any of my adobe suite. way to small
I have the same issue here, basically can't really use it now...
3000 x 2000 (267 PPI)
For what it is worth I spoke with a developer and learned that this issue is related to Photoshop. Apparently these programs share resources and this issue is on the Photoshop side of the house. The developer said he would escalated this.
Orlando Thuysbaert commented
This is still a HUGE problem! It's so annoying. It's unacceptable that this isn't fixed yet...
Clinton Petrino commented
I'm still having this issue in in design and in Photoshop and illustrator when I connect to another screen. My file browser is all kinds of distorted and character menus aren't legible because they're too big. It's super frustrating.
Daniel Zinke commented
This is still a bug in 23.0.3. I'm on an Asus Zenbook with 4k display.
Thank you for getting back to me. Yes, this is still occurring and I can reproduce this on more than one PC with a 4K display. I tried to email you too, not sure if I got your email correct.
Please let me know how I many help you.
yes it is still a bug in 23.0.3
Dear Raghuveer it is a simple bug left behind at ship. With your ui scaling at large menu items and effect gallery are still tiny. they never scale beyond the normal. This issue needs to be seen on large format displays.
As of February 23, 2019 this is still not functional, makes software not functional in many instances.
Update: Updated to Adobe Illustrator 23.0.2 (64-bit). This did not resolve this scaling error.