Cursor stuck on hand
The cursor is stuck on the hand tool in all my adobe apps so I cannot use them at all.
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I was also using on MacBook Pro and had the same issue. Took two months for tech support to email me back, by the time they did I found the answer online. I did the same thing as Jamie mentioned and the problem was resolved.
I was having this issue as well on my MacBook Pro. I ended up figuring out Illustrator is the culprit. I could use InDesign and Photoshop fine, but the second I opened Illustrator, my cursor seemed to stick as if I'm holding the mouse button down even when I'm not.
I did some more research while on hold with Adobe Illustrator Tech Support and found out that the voice Dictation functionality conflicts with Illustrator. I confirmed this with the Adobe Tech who answered my call as I was discovering the answer.
It immediately made sense to me since the issue only cropped up after I'd enabled the Dictation feature in System Prefs/Accessibility a few days ago.
Here's how I solved it:
Go to System Prefs/Accessibility
Scroll down in the left panel and select 'Dictation'
If everything is already unchecked:
Go to System Prefs/Keyboard
Click the 'Dictation' tab
Select 'Off' for Dictation. This disables any type of voice dictation system-wide.
There you go! I hope this helps!
Happening across CS for me, a restart fixes it for a few minutes. Only since accessing using Go To My PC now I'm working from home.
Constantin Stan commented
Still happens in October 2019. Illustrator is useless and restarting the app won't work. Sometimes works if I restart the Mac altogether, though that is not productive to do every time AI has a bad day...
Macbook Pro Mid 2015
macOS Mojave 10.14.6