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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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731 results found

  1. Rotate around a circle changes colours and appearance

    When rotating around a center point on some angles the colours and shapes change of their own volition.

    1 vote

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  2. Fechamento repentino / Using Pen tool crashes Illustrator

    O programa fecha sem mais nem menos e de repente.
    Não identifiquei um padrão, ou um sintoma recorrente no momento da ação. apenas que estava utilizando a ferramenta caneta.

    1 vote

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  3. Shapes drawn with the pencil tool are always created with the basic fill appearance, even if "new art has basic appearance" is not checked.

    1. Create a new Illustrator document.
    2. In the Appearance panel, deselect "New art has basic appearance", if it's selected.
    3. Select the pencil tool and use it to draw a curved line.
    4. Set the stroke of the line to 10 point and the color to red.
    5. Set the fill to black.
    6. Draw another line with the pencil tool. The stroke is 10 point red, but the fill reverts to none.
    7. Repeat with the pen tool. This time, the fill stays black when a second line is drawn.

    This problem was not present in earlier versions of Illustrator.

    System: Adobe Illustrator 27.6.1, M2…

    1 vote

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  4. cursor covers tool tip in tool selection

    When selecting tools to add to the toolbar, the cursor changes to an arrow pointing to the upper left. When I mouse over a tool that I might want to add to the toolbar, the tooltip appears under the arrow. Consequently, the first few letters are hidden beneath the cursor. The tooltip needs to either be shifted away from the cursor or drawn over the cursor.

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  5. Tools to create will not load at all

    Tools to create will not load at all

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  6. Anchor point crash bug

    Illustrator v 27.5 (Bug has existed in previous versions)
    Windows 10

    There is a bad bug that crashes Illustrator when I try to move a path or shapes anchor point via direct selection tool.
    I will either move the path/shapes anchor point or handle normally or selected with key-binds (ctrl, shift, alt), when the bug occurs the software will seemingly freeze and after several seconds will blackscreen and no longer respond.

    It happens at random but when it does the software will not respond no matter how long I leave it for, I am then forced to close the program…

    1 vote

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  7. 1 vote

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  8. Eraser and smooth tools are not working

    The eraser and smooth tools are not working. When I select eraser, either nothing happens or it draws a black line where I try to erase.
    Nothing happens with the smooth tool. Also, there is no shortcut for the smooth tools.

    1 vote

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  9. Auswahlwerkzeug reagiert verzögert

    MacBook Pro M1 2021, 16GB MacOS Ventura 13.2.1
    Illustrator 2023

    Ich habe gerade erst begonnen mit Adobe Illustrator zu arbeiten und bin auf ein sehr nerviges Problem gestossen.

    Das Auswahlwerkzeug reagiert jedoch verzögert, teilweise mehrere Sekunden. Selbst bei ganz banalen Objekten wie einem Rechteck. Wenn ich ein Objekt nur Auswählen möchte, und ich den Cursor nach dem Klicken entferne, verschiebt es sich nach einer kleinen Verzögerung. Wenn ich ein Objekt verschieben möchte, muss ich erst die Verzögerung abwarten, bis es an meinem Cursor "klebt".
    Siehe Video.

    Alle anderen Funktionen laufen flüssig ab.

    Gibt es eine Einstellung oder so die ich…

    1 vote

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  10. Bug in pencil tool

    My Windows is 11 Pro, version 22H2. My PC is Dell and is only 1 week old. I installed Illustrator v. 27.3 and the mouse stays all the time on the pencil tool, I can't access any other tool. I uninstalled the program and reinstalled it but the problem persists.

    1 vote

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  11. Pinch Zoom

    Pinch zoom stops working after using it a few times, using shortcuts on the keyboard sometimes resolves the issue but now the shortcut 'zoom out' seems to not be working either. Having to go to the tool bar to zoom in and out slows down a project a lot. Hopefully this will be resolved soon, I have updated to the newest illustrator version in hopes it would fix it but it seems it's only made it worse.

    Using MacBook Pro (2.6 GHz 6-Core Intel Core i7) IOS Ventura version 13.2
    Illustrator V. 27.2

    1 vote

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  12. Zooming is broken when in the middles of creating a path

    I am new to illustrator but have found that on mac if you use alt/option + scroll while using the curvature tool or pen tool, it wont zoom you immediately, it will do it afterwards. if you were to do it even a little bit it wouldn't happen until you are done with the stroke. once it activates its almost seizure inducing with how fast it zooms an unzooms. I don't know if this is a mac only issue or a software issue but it can not only be annoying but just outright time wasting. i use adobe illustrator version…

    1 vote

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  13. Difficulty selecting and moving objects

    This just started today. I am working on a Mac and using Illustrator 2023. I've closed the program and reopened it several times, checked other files I have as well and it's driving me CRAZY. I can't seem to select an object and drag to move it. The only way to select an object is to drag and draw a rectangle around the shape and even then I can't drag to move the object

    1 vote

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  14. 3D and Material

    Hi, I'm using Adobe CC with v 27.0.1 and i have a problem when i using 3D and Material... the design won't get the 3D, only show the line.

    File Attached. Thanks

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  15. Graph type tool crashes when selected.

    iMac Pro, Monterey, Illustrator 27.0.
    With a graph selected I click on the graph type in the contextual mouse menu (right click). Illustrator crashes.
    Same crashes on my MacBookPro latest Intel version running Ventura with Illustrator 27.0.
    BTW: give us a working graph tool, not this dinosaur from 1995.
    BTW2: Make Illustrator multi core.

    1 vote

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  16. Malwerkzeuge (Pinsel/Buntstift) übernehmen nicht die vorherigen Einstellungen

    Ich möchte mit dem Bunststift zeichnen und habe dabei die Kontur, die Farbe und das Profil eingestellt. Beim nächsten Strich werden diese Eigenschaften nicht übernommen. Ich muss jedes mal die Eigenschaften neu auswählen... das kann ja jetzt nicht sein? Das hat vorher einwandfrei funktioniert.
    Wäre sehr dankbar für eine Tipp/Lösung!

    1 vote

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  17. the plugin summa cutter tools does not work after the update 26.3.1 Adobe Illustrator

    the plugin summa cutter tools (version 2.17 ) does not work after the update 26.3.1 Adobe Illustrator

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  18. タッチペンを使用するとIllustratorが応答しなくなる

    OS:Windows10
    Illustrator:26.2.1

    鉛筆ツールでタッチペンを使用してオブジェクトを生成し、選択ツールに切り替えてオブジェクトを選択するとIllustratorの画面が真っ黒になり応答しなくなる。
    続けて二度発生しており、使い物にならない。

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    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただいた内容ですが、入力デバイスとの関連性がありますので、お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。

    よろしくお願いいたします。

    Illustrator チーム

  19. Wacom Eraser not working on Illustrator

    I'm using MacOS Monterey 12.1, and Illustrator 2022 (26.0.2), both recently updated, and for some reason the eraser tip of my Cintiq 13 HD stopped acting like an eraser and it does the same as the pen tip. I tried resetting the settings for both Illustrator and the tablet, but the problem persists.
    For some reason this is not happening on Photoshop, the eraser works as usual.
    Does anyone know how to fix this?

    1 vote

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  20. デザインが表示されなくなる

    環境: M1 Mac mini OS 12.1 / Illustrator 26.0.2

    ピクセルビューにして300%以上ズームするとなにも表示されなくなる。また、比較的パスやオブジェクトが多いデータについては100%時でもなにも表示されなくなってしまう。CS6ではちゃんと表示されます。GPUにしてもCPUレンダリングでも結果は同じです。

    1 vote

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    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただいた現象ですが、最新版「ver.26.2.1」でも再現できませんでした。

    ご使用のマシンが「macOS 12.1」ということですが、現時点では Illustrator はサポート対象外となっておりますので、ご了承ください。

    いったんこちらのレポートは対応完了とさせていただきます。

    よろしくお願いいたします。

    Illustrator チーム


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