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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Transform tools will not take negative numbers

    This is still a major bug: the transform tools will not take a negative number. I have attached screenshots of entering the negative number and it being converted to a positive number. I really hope this gets fixed soon (but since it has been a bug for years I doubt it will be.)

    1 vote
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  2. Artwork in Clipping mask doesn't resize

    Illustrator 2019 on PC Windows 10

    When I resize artwork sometimes anything that's inside a clipping mask doesn't resize. The shape I created for the mask resizes, but the artwork 'inside' stays static.

    If I undo and retry a few times it will eventually work. I'm using the 'black' arrow to select the object and resize with the handles. I'm not using either of the white arrows. So I don't think it's a selection issue on my end.

    1 vote
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  3. Very glitchy Free Transform tool

    This sure can't be right - I can't always get this to occur, but when it does happen, it's super annoying. When scaling using the Free Transform tool, there's this choppiness that doesn't allow me to control the scaling. Right now, my best work around is to enter dimension values in the Control Palette rather than use this tool at all. In the video the choppiness during the text object's decrease in size is where I'm undoing the scaling. I don't know if that helps, but maybe it will help to know that the choppy scaling is done in steps…

    1 vote
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  4. Object's "Appearance" is stuck

    Have been working with the functionality of the Appearance window with great success for quite a while. Today, for no apparent reason, almost every new object I create (from any drawing tool) inherits one of the Appearance attributes that I had previous assigned to a different object. Let's say that I created a line and then applied an Appearance in which I added an additional stroke. Great. Normally, I if I start a brand new object with any of the drawing tools, the new object would have the default stroke and fill features. Not any more. Now, every object I…

    1 vote
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  5. Direct Selection Tool on Control Handles Doesn't Work Properly After Puppet Warp

    Normally, you can adjust a single control handle of an anchor point with the Direct Selection tool without affecting the other control handle. But after you perform a Puppet Warp on a shape, this is no longer the case. Using the Direct Selection tool on a control handle affects both handles simultaneously. In order to reproduce this bug, the object you're working on may have to be a group of objects. Here is a video of the problem: https://youtu.be/qZoJOQb0seI

    This is in Illustrator 23.0.6 on a Mac.

    1 vote
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  6. Radial grid inaccuracy

    Not many may use the radial grid, but if you're into special shaping and structures you need them often. Very often. They are a super tool to divide elements, for instance. Sadly, in CC this tool is no longer precise. Not all radial dividers meet the circle around them. This means not all radial dividers are equally long, which is a pain. Attached are screenshots of a portion of the dividers in a same-size radial grid in Illustrator CS6 and Illustrator CC 2019, and of what happens when I try to construct something in CC, which I have given up…

    1 vote
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  7. Gradient Mesh effects on object broken

    Hi!

    I used the Mesh Tool on a very simply modified oval object(it looks like a symmetrical bicycle seat). And when I do so, the Mesh Tool ignores existing anchor points and arbitrarily creates new points along the object's path. Sometimes very near the object's original points, and sometimes directly on top of those points so there will be 2 overlapping points.

    Also, regardless if the object is isolated or not, changing the newly Gradient Meshed anchor point color values produces no effect. And clicking off of these points resets the point's color profile to Grayscale. If I change Grayscale…

    1 vote
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  8. Align box keeps disappearing

    The Align box keeps disappearing when I click its tab. I have to keep clicking other tabs before it randomly appears again.

    1 vote
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  9. transform rotate not working as it should

    Draw a vertical line.

    Choose Object > Rotate

    Change the degrees and click Copy.

    The original has now rotated the chosen amount and made a copy at the same time.

    The original vertical line should still be there, and a new one (the copy) should be at an angle. Not both rotated.

    1 vote
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  10. Cannot release axis after dragging it in the rotation tool

    Cannot release axis after dragging it in the rotation tool, sticks to the mouse pointer forever till i'm forced to shut down the program.

    Windows version of Illustrator. v23.0.6

    1 vote
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  11. Simplify preview problem

    When I choose Path > Simplify… and have the preview button checked, the simplification happens as many times as I adjust the percentage. ie it will simply to 99% and the 97% of 99%.
    Whether I click OK or Cancel, all of the actions have been performed and I have to press undo until it is back to normal.
    This problem arrived at the same time as the scale/rotate/reflect etc preview issue (which have now been fixed thank god).

    1 vote
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    1 comment  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Apologies for the inconvenience caused to you due to this issue. We are unable to reproduce this issue at our end and need your help to isolate this issue further.
    Could you kindly help us with the following information:

    1. Could you kindly let us know the version of Illustrator that you are using. You can check the version by going to menu “Illustrator→About Illustrator” in Mac and “Help→ About Illustrator” in Windows.
    2. Kindly also share with us the Test File with which you are facing the issue and share with us at ShareWithAI@adobe.com in a Zip file. You can follow the below steps for creating the package:
    • Kindly save the test file and go to menu “File→Package”.
    • Create a package and save it to Desktop. Go to the folder location where the package is created.
    • Compress the folder and share it with us.

    Regards,…

  12. Change to dimension in properties panel applies to wrong object in certain situation...

    Minor bug. To reproduce:

    Have at least two objects on screen.
    Select one.
    In the properties panel, change the width or height but do not press enter or tab.
    Select the other object.

    Result: The change in dimension is applied to the second object, not the first.

    1 vote
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  13. Guides with an angle won't move when zoomed in 300% or more (Illustrator CC 23.0.3)

    I hope I chose the right category.
    Illustrator will not allow me to move smart guides that have any angle to them when Im zoomed in to 300% or more. This is extremely "I about to break my keyboard" frustrating. This seems to be an on going issue that is "patched" but re-emerges with every other update!

    1 vote
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  14. Negative Offset not functioning using Pica

    When units are set to Pica

    Create a shape, choose Object Menu > Path > Offset Path. Input a negative number and move to Miter Limit. Number changes to a positive.

    Select the input field again and use arrow keys to create a negative number. Number changes to a positive.

    Use a negative number from with circumstance and click okay. Object obtains an offset path equal to the positive number (not negative).

    This behavior is preventing me from doing my work!

    1 vote
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  15. 1 vote
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  16. 'Divide Objects Below' divides hidden layers

    'Divide Objects Below' command also divides hidden layers. Illustrator then crashes.

    1 vote
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  17. i am having issues with the strokes in illustrator 2019.The strokes become disoriented while drawing a circles .

    i am having issues with the strokes in illustrator 2019.The strokes become disoriented while drawing a circles .Even wrtitng text the edges are disoriented. How to solve this?

    1 vote
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  18. Color Fill Bug

    Hello! Yesterday, I finished drawing a comic. I was supposed to color it in, but the color fill was not working on anything on the drawing. I tested using the fill color on a separate drawing and it worked. It’s only this one drawing that can’t be colored using fill at all.

    I do the press and hold technique to color. My iPad Pro is version 12.3.1 and is up to date.

    Update: It’s gotten a little better. I can only color small objects but that’s it.

    1 vote
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  19. incorrect size value

    Everytime I draw a shape (being a circle, a square..) of let say, 10mm by 10mm, if I check with the info tool, it indicates 10.363 mm instead of 10 mm !
    I tried to reboot iIlustrator, reinitialize the preferences etc..., with no effect and I have no clue how to solve this irritating issue

    1 vote
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  20. Gardient tool preview useless render

    Gradient tool prompts a render dialog every time it is used since the CC2019 versions. Latest Vers did not bring any improvement. Any time I drag on a gradient or apply one, I get up to 25 sec of render preview dialog box but for WHAT please. Anyone else?

    1 vote
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