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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Can't create bar charts with numbers larger than 2,147,483

    When creating a chart with numbers larger than 2,147,483, the value axis will not render the number positions accurately.

    1 vote
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  2. blendtool

    Hi Adobe,

    I downloaded the new illustrator, 2019 version. Happy to see that the eyedropper tool can adopt colors from images again.
    However the BlendTool seems to be different. In earlier versions it was possible to ajust the line on which you blended certain shapes... It appeared between the shapes as a loose vector line. This line is gone now, the only thing I can ajust are the shapes which I blended.. Can you guys fix this again in an update?

    Thanks! Bjorn.

    1 vote
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  3. Guides disappear until file is reopened

    I've created an isometric grid for illustration and converted the grid lines to guides. When I leave my document open for a while (maybe an hour or more) and come back to it after a lull in activity, my guides seem to be gone. The "Guides" item in the "View" menu is grayed out, and the keyboard shortcut Cmd+Shift+; to toggle guides on and off does not work. Nothing is hidden or locked in my document. Closing and reopening the document immediately fixes the issue, with guides toggling on off when prompted. There's clearly a bug here, figured I should…

    1 vote
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  4. Wacom incaccuracy when resizing objects

    Wacom (Intuos5 - L - newest drivers)
    Clean OSX high sierra
    MBPPRO mid2015
    New illustartor

    There is some bug with precise operating with wacom.
    I can't resize simple object with bounding box.

    When i try to do this, in 99% cases object is rotating instead of resizing.

    When i use trackpad - there is no problem.

    cc, cc2017 / 18 / 19 Still innacurate precision.

    1 vote
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  5. Centering guides

    Illustrator CC 2019 - 23.01:
    When guides are grouped it is impossible to center this group in de page by using the "alignment on artbord tool". This was working until Illustrator 2017.

    1 vote
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  6. Using the direct selection tool on a path, whilst holding ‘shift’ to drag causes crashes/can’t preview.

    Mac Mojave 10.14.1 > Illustrator 23.0.1.

    This issue does one of 3 things:

    

1/ the path repeatedly snaps back to the origin (Annoying).

    2/ the path extends vertically top to bottom off the artboard causing ‘cannot preview’ issue. Although this is fixed with an undo and selecting view using GPU/CPU. (Really Annoying).

    3/ Illustrator hangs and becomes unresponsive (basically hammers my system resources) and I have to force quit or it just crashes. (Ridiculously Annoying).

    1 vote
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  7. Draw Inside Object problems

    I am working on an Apple Mac OS Sierra Version 10.12.6.

    In Illustrator I can't use the draw inside objects, Draw Normal and Draw Behind are enabled, not Draw Inside?
    Thanks, Pam

    1 vote
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  8. Can't change corners or terminators for pattern brushs

    Using Illustrator CC 2019 (23.0.1 64 bit) on Windows 10 Pro
    OS: Windows
    Version: 10.0
    System Architecture: x64
    Built-In Memory: 16253 MB
    I am creating a custom pattern brush with simple shapes and when I try to change a corner or terminator in the brush properties the drop down flashes but does not persist in order to allow me to change it.

    1 vote
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  9. ctrl key to change the size of an object

    The ctrl key is supposed to make a square arround my selected object which lets me change the size of the object, but this function randomly stopped working.

    1 vote
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  10. Move tool also moves the screen

    when ever I move an object the view also moves, it is very disconcerting. Never experienced this before using lower versions.

    1 vote
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  11. Selection tool moves objects in steps when using mouse

    In CC2018 I could move my objects either in steps (arrows), big steps (Shift+arrows) or with precision using the mouse.
    Now in CC2019 if I move something with the mouse it emulates the arrow keys movement, I'm talking about Twitch Badges (72x72 px) so It's a heavy issue for me, when working on big documents like 1080p this problem is barely noticeable

    1 vote
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  12. resizing

    In Illustrator 2019, when resizing an object using the W value and the H value it does not resize symmetrically keeping it centered on the xy axis like all previous versions. This is something I have relied on to keep everything centered within that shape or object. Why did this change or is it a preference that I need to select?

    1 vote
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  13. Box Tool not in Inches and making weird shapes

    I'm trying to make specific size boxes in INCHES with my box tool. But it's only coming up in points and when I do make a box, it makes it a trapezoid shape. This new Illustrator 2019 is so buggy, it's not even funny!

    1 vote
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  14. Compound shape bounding box issues

    MacOS Sierra (10.12.6)& illustrator 23.0.1

    A compound shape of multiple objects should be acting as a single object so its bounding box should maintan the same (as group's does) but it keeps resetting after any rotation.

    1 vote
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  15. Transform tool not scaling proportionately.

    Version CC 23
    OSX High Sierra 10.13.6
    When entering values into the transform palette to scale a group containing objects with a guassian blur or feather effect, the result is not proportional as intended. The group gets squashed a bit. When the objects with the effects are removed the group will scale proportionately.

    1 vote
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  16. 1 vote
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  17. The rotate tool seems to have disappeared from the toolbox overnight.

    The rotate tool seems to have disappeared from the toolbox. It's normally next to the scale tool & paired with the reflect tool but it's not there now. When i click on the 3 dots at the base of the toolbox it says its with the scale tool. When i click on the little triangle to open this tool to see the other tools it's paired with, it's unresponsive.


    1. iMac. Mac OS Sierra.
      I updated Illustrator to 23.0.1 yesterday. The rotate tool was there after the update.


    2. Opened file i was working on yesterday & went to click on the…

    1 vote
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  18. Pattern Brush with raster image adds white pixels not in original image

    If using a raster image as the base for a pattern brush, Ai will pad the image with opaque white pixels. This makes it really hard - if not impossible - to use it on anything besides solid white background.

    Note: This is NOT the anti-aliasing/"thin white line between segments" issue.

    See screenshot.

    1 vote
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  19. Bounding boxes incorrect on symbols containing freeform gradients

    Illustrator CC 23 - Win 10

    Replicate

    1.) Create a rectangle and fill with a freeform gradient
    2.) Create a symbol from the rectangle

    Result
    Symbol bounding box is larger than the rectangle.

    3.) Undo symbol creation
    4.) Fill rectangle with a normal gradient
    5.) Create a symbol from the rectangle

    Result
    Symbol is exactly same size as rectangle

    This messes up complex symbols if they have a freeform gradient somewhere on the edge. Only solution is to revert to using a normal gradient.

    1 vote
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  20. HIGHLIGHTING objects on locked layers

    Cursor highlights everything, even objects on locked layers. This is disruptive. Why is this update so slow? Take me back!

    1 vote
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