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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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727 results found

  1. 1 vote

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  2. pattern causes shutdown

    The program keeps locking up whenever I try to make a pattern with the pattern tab. It ******* SUCKS!

    1 vote

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  3. Skalierungsecken verschwinden bei zu schmalen Objekten

    Ich habe folgendes Problem. Wenn ich ein Objekt auswähle, kommt ja automatisch der blauen Begrenzungsrahmen mit den kleinen blauen Quadraten, die ich anfassen kann um die Größe zu verändern.
    Wenn die Objekte groß genug sind, kommt nicht nur in den Ecken das blaue Quadrat, sondern auch auf der Mitte der Strecke. Wenn man den Punkt in der Mitte anfässt, kann man das Objekt nur in dieser Richtung skalieren, was hilft, wenn man nicht aus Versehen Höhe und Breite verändern will.

    In meinen uralten Illustrator 10 hatte ich, wenn das Objekt zu schmal wurde, einfach einen blauen Begrenzungsrahmen, der größer war…

    1 vote

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  4. shape generator

    Hi! I have problem with shape generator tool, because it just doesn't work at all. I tried to solve this issue with solutions on forum but it also didn't work. I relased layers, try to play with distance length, reset the preferences of programme. So now I am just hopeless and frustrated. I tried all of these solutions on diffrent files. And I don't know, did update cause that??

    I am using illustrator ver 25.2.1, on PC win 10. (creative cloud)

    1 vote

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  5. Non-uniform scaling of rounded rectangles

    When scaling a rounded rectangle non-uniformly, the corners should distort from circular arcs to elliptical sections.
    Instead, I get resized rounded corners, and Adobe tech support is calling it a "feature".

    1 vote

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  6. Stroke using touchscreen appears black until I lift pen

    I'm using Illustrator 25.2.1 (latest version) with a Surface Studio 2 (latest firmware, latest Windows update as of April 3, 2021.) Using the Paintbrush tool, with either a fixed or pressure calligraphic brush, when I draw a path with my mouse, the path is drawn showing the correct/expected stroke color (such as yellow) as I draw. However when I use the Microsoft Pen to draw on the touchscreen, the stroke is drawn in black until I lift the pen -- at which time it changes to the expected stroke color (i.e. yellow.)
    Of course I've restarted my computer, and I've…

    1 vote

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  7. l'outil pipette à disparu

    L'outil pipette a disparu de ma barre d'outils et de la liste d'outils malgré une réinitialisation de l'interface. Même le raccourci clavier (I) ne fonctionne pas. Mon collègue se retrouve avec le même problème.

    1 vote

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  8. Bug avec les pathfinders - Illustrator 2021

    Un contour mystérieux apparapit quand je met une transparence à une forme créée par pathfinder... les pointes de ma forme débordent du path, et il y a un contour irrégulier à l'intérieur de tout le path... pourtant, aucun contour n'est appliqué... j'ai tenté de créer ma forme de différentes façons... divide, minus front, une forme à la fois, expand, «unite» de toutes les formes avant de crever le rectangle, Shape builder tool, nouveau document, restart! Toujours le même problème! J'utilise Illustrator 2021 (v. 25.2), sur Mojave 10.14.6.

    1 vote

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  9. Image trace poor results

    Mac 0S Big Sur 11.2.3, MacBook M1, Illustrator 25.2.1. Very poor trace function on almost every choice with image trace. Maybe Rosetta issue?

    1 vote

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  10. Can an illustrator / photoshop PDF be used as a template to generate PDFs in nodejs (or any other language)?

    I work a lot with generating PDF reports and what I constantly do is:

    Design the pdf in illustrator / photshop
    Lay it out with HTML using a library that changes from HTML to PDF (Using DOMPDF in PHP, html-pdf in nodejs, or a java parser that I can't remember its name).
    Implement it in the system using the variables to be substituted, like any other view (using blade in laravel, handlebars in nodejs, and java iText in Java)
    To which I wonder, is there a way to go from point 1 to point 3? In other words, export a…

    1 vote

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  11. Pen tool makes an "invisible" outline

    When drawing with the pentool it shows a "outline" that cannot be removed.

    1 vote

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  12. 1 vote

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  13. Moving object into perpendicular direction not working

    When I moving object in perspective grid with perspective grid selection tool into perpendicular direction while pressing key 5. it's not working. I have also not enable to move object by dragging to switching plane by pressing it's respective keys 1,2,3.

    The same thing working on another computer.

    I have windows 10 latest update installed on My Computer.
    Illustrator Version 25.2.

    1 vote

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  14. Crash on export for screens with Repeat Grid

    I can make this consistently crash when exporting Artboards 2, 4, or 5. If I turn off the Grids layer it exports correctly. I found that converting a Repeat Grid a making it a normal Group of objects fixes the issue but I have no idea how I did that in the first place.

    Expanding the repeats seems to solve the crash.

    For example Artboards 1 and 3 grids were created by a repeat but somehow it got converted back to a group of objects.

    1 vote

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  15. Why are Tools on Toolbar are present, but will not activate when selected?

    The selection tool is the only active tool. When any other drawing tool has been selected it will not activate, pen tool, rectangle tool etc. I have Reset Essentials and tried multiple options suggested on forums and videos. Closed and reopened program reset to other "Workspaces" and nothing has reactivated the tools. Everything worked yesterday. The tools are not hidden. They simply will not activate when selected.

    1 vote

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  16. Toggle tool with CMD will not change back to current tool in 25.2

    OS X 10.14 Illustrator 25.2

    Using e.g. the pencil tool and switching temporarily to move tool will with pressed CMD key, often results in not changing back to current pencil tool after release of the CMD key.

    Works fine with 25.1 but does not work properly with 25.2.

    Especially while making hand drawings, where one changes often between pencil - move - eyedropper - this is quite annoying. Could you please fix this?

    1 vote

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  17. Opacity Scroll

    I used to be able to hover over the opacity % and just scroll with my mouse to actively change the opacity. Since the latest 2021 update, it will change the values shown in the bar, but will not apply them to the object.

    1 vote

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  18. Pencil tool fidelity issue when smoothing lines added anchor points NEW AI VERSION

    The pencil tool is not responding to the fidelity even if is 100% smooth it will add anchor points making the drawing really wobbly. I noticed this only happens on the new Illustrator2021 version running on Mojave 11.1. Seems to be a common issue currently See link below:
    https://community.adobe.com/t5/illustrator/pencil-tool-fidelity-issue-when-smoothing-lines/m-p/11754465#M259637 Im uploading a video showing the bug
    Why is this happening?
    Can this Bug be fixed?

    1 vote

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  19. Surface Pen Stylus Pressure paintbrush doesn't work

    The stylus pressure for the paintbrush tool in the touch workspace on a Microsoft Surface seems to work occasionally but not always. The Surface Pen is connected (Bluetooth), I can get stylus pressure to work sometimes and not others. Sometimes in the same session! Or if I flip to the regular desktop workspace it'll work occasionally. I cannot figure out what the key ingredient is. It seems very random. I can also get it to recognize pressure if I enable "constrain drawing 45deg" but not if I disable it. How does that make sense? Must be a bug. Please address…

    1 vote

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  20. art brush direction

    I created a new art brush. When applied to a stroke it rotates 90 degrees. The same bug was reported by another user in July 2020. How many months will it take to fix this?

    1 vote

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