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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator (desktop)
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video

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  1. Dragging multiple groups by text anchor deselects other groups.

    See attached video. With multiple groups selected, clicking and dragging by one of the group's text anchor deselects all other groups. Only the group with the selected text gets moved.

    1 vote
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  2. illustrator CC 2019 selection by path only broken with symbols


    1. In Prefs>Selection and Anchor Display check Object Selection by Path Only.

    2. Drag a symbol from the symbol pane onto the artboard.
      2a. It needs to be one with a filled area.

    3. Choose the pen tool.

    4. Draw an unfilled, stroked path with an anchor point that is on top of a filled area of the symbol.

    5. Choose the Direct Selection Tool.

    6. Drag over the anchor point, making sure not to drag over any paths, just a filled area. Alternately, drag over a filled part of a symbol even without a path on top.

    7. Notice that the symbol becomes selected.
      It should…
    1 vote
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  3. Transformation problems

    The Width/height (Screenshot B: / H: ) Values don't work sometimes.

    If I manually type in the values like 20x20 it will create something like this 20,134x19,999.

    1 vote
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  4. ILLUSTRATOR CRUSHES WHEN I CLICK ON THE BRUSH TOOL.

    Illustrator crushes everytime I click on the brush tool. I have reinstalled the Illustrator and its not working. I am using a hp z800 running windows 10 with Nvidia Quadro K2000 as my gpu. Please Please Help

    1 vote
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  5. Can't put objects exactly in the middle of another object

    At first I thouht it was an alignment problem, then i looked up to help videos but none of them solves my problem. I want to put a figure for example a square, then I want to put another square to have the exact triangle of that square but it won't let me make another figure exactly in the middle, it always goes left or right but not center. Help please!!

    1 vote
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  6. Merging paths changes shape appearance

    So basically I have this shape that I am trying to subtract the white type out of so it is one shape (like a stamp) where the white type is open, not white fill.

    When I go to delete the white type from the path, or minus front, or divide, or using the shaper tool (it doesnt matter-same thing happens across the board)- the appearance of the type changes, becoming thinner- but the vector doesn't actually change... it's a visual thing, but its noticeably different.

    Not sure if that makes sense or if this has happened to anyone else....

    Does…

    1 vote
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  7. Can't create bar charts with numbers larger than 2,147,483

    When creating a chart with numbers larger than 2,147,483, the value axis will not render the number positions accurately.

    1 vote
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  8. blendtool

    Hi Adobe,

    I downloaded the new illustrator, 2019 version. Happy to see that the eyedropper tool can adopt colors from images again.
    However the BlendTool seems to be different. In earlier versions it was possible to ajust the line on which you blended certain shapes... It appeared between the shapes as a loose vector line. This line is gone now, the only thing I can ajust are the shapes which I blended.. Can you guys fix this again in an update?

    Thanks! Bjorn.

    1 vote
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  9. Guides disappear until file is reopened

    I've created an isometric grid for illustration and converted the grid lines to guides. When I leave my document open for a while (maybe an hour or more) and come back to it after a lull in activity, my guides seem to be gone. The "Guides" item in the "View" menu is grayed out, and the keyboard shortcut Cmd+Shift+; to toggle guides on and off does not work. Nothing is hidden or locked in my document. Closing and reopening the document immediately fixes the issue, with guides toggling on off when prompted. There's clearly a bug here, figured I should…

    1 vote
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  10. Wacom incaccuracy when resizing objects

    Wacom (Intuos5 - L - newest drivers)
    Clean OSX high sierra
    MBPPRO mid2015
    New illustartor

    There is some bug with precise operating with wacom.
    I can't resize simple object with bounding box.

    When i try to do this, in 99% cases object is rotating instead of resizing.

    When i use trackpad - there is no problem.

    cc, cc2017 / 18 / 19 Still innacurate precision.

    1 vote
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  11. Centering guides

    Illustrator CC 2019 - 23.01:
    When guides are grouped it is impossible to center this group in de page by using the "alignment on artbord tool". This was working until Illustrator 2017.

    1 vote
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  12. Using the direct selection tool on a path, whilst holding ‘shift’ to drag causes crashes/can’t preview.

    Mac Mojave 10.14.1 > Illustrator 23.0.1.

    This issue does one of 3 things:

    

1/ the path repeatedly snaps back to the origin (Annoying).

    2/ the path extends vertically top to bottom off the artboard causing ‘cannot preview’ issue. Although this is fixed with an undo and selecting view using GPU/CPU. (Really Annoying).

    3/ Illustrator hangs and becomes unresponsive (basically hammers my system resources) and I have to force quit or it just crashes. (Ridiculously Annoying).

    1 vote
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  13. Draw Inside Object problems

    I am working on an Apple Mac OS Sierra Version 10.12.6.

    In Illustrator I can't use the draw inside objects, Draw Normal and Draw Behind are enabled, not Draw Inside?
    Thanks, Pam

    1 vote
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  14. Can't change corners or terminators for pattern brushs

    Using Illustrator CC 2019 (23.0.1 64 bit) on Windows 10 Pro
    OS: Windows
    Version: 10.0
    System Architecture: x64
    Built-In Memory: 16253 MB
    I am creating a custom pattern brush with simple shapes and when I try to change a corner or terminator in the brush properties the drop down flashes but does not persist in order to allow me to change it.

    1 vote
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  15. ctrl key to change the size of an object

    The ctrl key is supposed to make a square arround my selected object which lets me change the size of the object, but this function randomly stopped working.

    1 vote
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  16. Move tool also moves the screen

    when ever I move an object the view also moves, it is very disconcerting. Never experienced this before using lower versions.

    1 vote
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  17. Selection tool moves objects in steps when using mouse

    In CC2018 I could move my objects either in steps (arrows), big steps (Shift+arrows) or with precision using the mouse.
    Now in CC2019 if I move something with the mouse it emulates the arrow keys movement, I'm talking about Twitch Badges (72x72 px) so It's a heavy issue for me, when working on big documents like 1080p this problem is barely noticeable

    1 vote
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  18. resizing

    In Illustrator 2019, when resizing an object using the W value and the H value it does not resize symmetrically keeping it centered on the xy axis like all previous versions. This is something I have relied on to keep everything centered within that shape or object. Why did this change or is it a preference that I need to select?

    1 vote
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  19. Box Tool not in Inches and making weird shapes

    I'm trying to make specific size boxes in INCHES with my box tool. But it's only coming up in points and when I do make a box, it makes it a trapezoid shape. This new Illustrator 2019 is so buggy, it's not even funny!

    1 vote
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  20. Compound shape bounding box issues

    MacOS Sierra (10.12.6)& illustrator 23.0.1

    A compound shape of multiple objects should be acting as a single object so its bounding box should maintan the same (as group's does) but it keeps resetting after any rotation.

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