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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. 1 vote
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  2. The rotate tool seems to have disappeared from the toolbox overnight.

    The rotate tool seems to have disappeared from the toolbox. It's normally next to the scale tool & paired with the reflect tool but it's not there now. When i click on the 3 dots at the base of the toolbox it says its with the scale tool. When i click on the little triangle to open this tool to see the other tools it's paired with, it's unresponsive.


    1. iMac. Mac OS Sierra.
      I updated Illustrator to 23.0.1 yesterday. The rotate tool was there after the update.


    2. Opened file i was working on yesterday & went to click on the…

    1 vote
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    1 comment  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  3. Pattern Brush with raster image adds white pixels not in original image

    If using a raster image as the base for a pattern brush, Ai will pad the image with opaque white pixels. This makes it really hard - if not impossible - to use it on anything besides solid white background.

    Note: This is NOT the anti-aliasing/"thin white line between segments" issue.

    See screenshot.

    1 vote
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  4. Bounding boxes incorrect on symbols containing freeform gradients

    Illustrator CC 23 - Win 10

    Replicate

    1.) Create a rectangle and fill with a freeform gradient
    2.) Create a symbol from the rectangle

    Result
    Symbol bounding box is larger than the rectangle.

    3.) Undo symbol creation
    4.) Fill rectangle with a normal gradient
    5.) Create a symbol from the rectangle

    Result
    Symbol is exactly same size as rectangle

    This messes up complex symbols if they have a freeform gradient somewhere on the edge. Only solution is to revert to using a normal gradient.

    1 vote
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    1 comment  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  5. HIGHLIGHTING objects on locked layers

    Cursor highlights everything, even objects on locked layers. This is disruptive. Why is this update so slow? Take me back!

    1 vote
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  6. Can't draw inside?

    Hi. I am trying to draw inside a capital letter. I have tried both converting type to outline by itself and then converting type to outline and then expanding the object, but the "draw inside" option remains grayed out.

    1 vote
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    1 comment  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  7. Artefacts when alt copying and scaling

    It looks like pieces of code adding to my canvas when I alt-drag or alt-scale an object. It was in the previous version and still here in CC2019. (Mojave 10.14)

    1 vote
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  8. Envelope distort: Using arrow keys to adjust bend and H/V distortion nudges object down the page

    I am having a situation where I have created an arc envelope distortion of some text and, after committing my initial bend, decided to edit the distortion.

    The problem is that, when I go back into Envelop Distort > Edit Envelope and increase (or decrease) the bend, H or V distortion in the toolbar, for every digit I go up or down, the object itself nudges down the page by 30-40 points.

    I have changed the tranformation reference point from the top to the center to the bottom of the object, but it doesn't matter. The object still nudges down…

    1 vote
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  9. CMD + D keys not working, and unable to rotate and copy object multiple times around object

    Trying to rotate object multiple times around a circle, but CMD + D not working. Also when using rotation box, after clicking 'copy', command box automatically exits without even clicking OK and i'm taken back to drawing board without being given option to copy object again.

    1 vote
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  10. seletion tool could not move the selected object.

    i can select the object using the selection tool but i could not move the object using selection tool, please help for this situation.

    1 vote
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    1 comment  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  11. Offset Path-Transform Again (Crtl D)

    Using Offset Path to enlarge an object, works fine. When I use: Transform Again (Crtl D) to duplicate the same action and make another larger object it no longer works. It worked prior to Illustrator 2019 when I needed to make a concentric object. Please fix.

    1 vote
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  12. gradient

    I found a bug in the new Update CC 2019, specifically with the new freeform gradient tool.

    when the gradient point is on the edge and you shrink the corner radius, making the gradient point out of the bounding box it removes the point completely and removes major part of the gradient.

    attached a sample I made showcasing the problem.

    1 vote
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    1 comment  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
    Declined  ·  Ashutosh Chaturvedi responded

    The Freeform gradient color stop which fall outside the Art boundary while editing the shape of Art or while creating Color Stop or drag a already existing Color Stop outside Art Boundary gets deleted.
    At present it is working as designed ,Kindly log feature request if something else is expected.

  13. Paint Brush and Blob Brush Sizing Issues

    There is annoying sizing issues with Paint Brush and Blob Brush.

    1- Whenever i resize the paint brush tool, and then use the blob brush tool, ( which takes the same size as the paint brush ), then switch back to paint brush, the size of the paint brush reset to the default, although New art has basic appearance option is not active in the appearance panel.

    here is a video for better understanding.
    https://www.youtube.com/watch?v=68CZEh224Lc

    2-when i use the paint brush tool with it's default settings, it draws with 1 pt stroke weight ( although in the brush panel it…

    1 vote
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  14. Masking in Illustrator not Working

    The masking isn't behaving as normal in illustrator CC. I'm not sure if something is amiss on my end, but my standard workflow isn't giving me the results I'm expecting.

    1 vote
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  15. Ferramenta caneta

    No meu illustrator CC 2018, eu estava tentando ligar uma ponta da caneta a uma ponta de um quadrado, mas não consigo colocar a ponta exatamente na ponta do quadrado

    1 vote
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  16. brush pressure issue

    so, i recently just bought this new tablet (GAOMON M106K), so i could make some drawings but when i started to use it with the pressure it randomly puts off these dot like ends for the lines. This is really getting me frustrated because i cant find anyone who has this problem, it inst the pen or tablet either because i have tried it on different software and its perfect. If anyone could get back to me that would be great

    1 vote
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  17. Circle size change when rotating

    When I rotate a perfect circle, the size changes up to .004”. A 15”x15” circle, when rotated 17.184° becomes a 15.004”x15.004” circle. I know it may sound trivial, but I’m creating technical drawings that have to be accurate to the ten thousandths of an inch.

    1 vote
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    3 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  18. Blob brush describes a path, not a form

    Recently, when I use blob brush with my wacom one, it describes a path, not a form. If I use the mouse, blob brush works well. I do not know how can I solve it.

    1 vote
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  19. eraser or bloop tool dimensions are not adjustable with double click anymore

    I can't change the dimensions of drawing tools such as the eraser or bloop tool with double click anymore and there seems to be no shortcut or any other option to get here, even typing eraser in the help section doesn't show anything.

    1 vote
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  20. Eraser not making consecutive strokes

    For a while now th eraser is not working properly and it's bugging the **** out of me, it's one of the main tools I use when drawing. Both with a pen and a mouse, both when zoomed in and out - it works for one or two strokes, then after that just won't erase anything until either I deselect/select the object or hit undo. Then it will work for one or two paths again and then I have to repeat the same step. The erasing box - alt and drag while the eraser tool is selected, works always, but…

    1 vote
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