Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Non Functional Gradient stop bug in 'Color' panel

    When adjusting a colour stop its colour is visible in the 'Color' panel's 'Fill' field. You used to be able to cancel the stop colour by clicking on this 'Fill' field to go back to the gradient fill and to get the 'Stroke' colour back in sight.
    This is no longer the case. In spite of Illustrator flashing the tool tip 'Click to cancel' clicking does not work at all. The fill colour is stuck on the 'Colour Stop's colour.
    Now you can only see the 'Stroke' field in the 'Gradient' panel and the 'Tools' panel. This is a pain…

    55 votes
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    8 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  2. White is now yellow

    All my colors with todays 10/16/18 update have shifted and have lost their embedded color file. (When opening previous work). My white swatch is yellow. But when placed in Indesign it is white as well well as the color makeup 0000. Hiw can i fix this?

    38 votes
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    47 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.1
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  3. Gradient stays selected when trying to pick a solid colour

    After upgrading to v23, it's become very difficult to switch from having a gradient selected and to having a solid colour.

    35 votes
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    28 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  4. Free Form gradient Line points gets deleted on changing opacity to 0 via Point Mode

    Making a freeform gradient point to 0% opacity works until the object is moved. The point will be removed on moving the object. This does not affect opacity greated than 0%.

    23 votes
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    11 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  5. Adjustment of a gradient in Live Painting Bucket (K)

    In Illustrator CC2019 the Adjustment of a gradient in Live Painting Bucket (K) does not work.
    When in Live Painting Bucket (K) i apply the gradient, then i can not adjust it manually.

    17 votes
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    Under Review  ·  15 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  6. Illustrator wont show correct color of png imported

    Since I have updated to the newest version I can't seem to upload pngs into Illustrator. They show as if they are negative. I run on a MacBook Pro Mac OS Mojave Version 10.14.1. Illustrator 23.0.1

    14 votes
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    8 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  7. Gradient angle got reset to zero, when using Color Picker

    22.1
    1. Create path
    2. Apply gradient
    3. Change gradient angle
    4. Select gradient stop
    5. Double-click Fill in toolbox to open Color picker
    6. Choose any OTHER color
    7. Hit OK

    Angle got reset to 0 (almost always)
    See attached file

    9 votes
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    0 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  8. 8 votes
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    Need More Info  ·  1 comment  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  9. Color palette overrides fill colors and color modes in Illustrator 2018

    Hi, I am a design professor and most students in my class experienced a specific problem when we were doing an exercise to learn how to apply the correct color palettes to different logo files. Specifically, we created fictional identity designs as a means to learn how to create a production-ready bundle of files (a logo with versions in b&w, spot color (Pantone), 4-color process, and RGB). Almost 100% of my 18 students had their 4-color process file -- which was filled with CMYK colors upon designing, and should have stayed CMYK -- show up as being filled with RGB…

    8 votes
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    Under Review  ·  0 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  10. Eyedropper doesn't work on groups (Adobe Illustrator CC 2018)

    When I select a group and I try to use the eyedropper tool, this seems to not work.
    In the fill box in the toolbar it appears as the colour already changed, but the group still looks with the original colour.
    If I ungroup the group, or if I unite the group with the pathfinder (plus cmd+8), then the eyedropper works regularly, but this is not the ideal way to work. I already contacted the support online, but the issue hasn't been sorted out properly.

    I use MacOS High Sierra — Version 10.13.6

    8 votes
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    2 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  11. Color picker works weird with gradient sliders

    Sometimes Color Picker, summoned for SELECTED color gradient slider with double-click on Fill in toolbox, shows color Black instead of actual color, but when applied, turns color to white even.

    8 votes
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    0 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  12. ブラックの色をドラッグ&ドロップで選ぶとBK100の色がリッチブラックになる

    塗り(または線)を画像のように下のブラックを選択するところからドラッグ&ドロップで選ぶとBK100がリッチブラックになってしまった。 
ドラッグ&ドロップではなく、クリックで色を選ぶとBK100になる。スウォッチの中に入っているブラックからドラッグ&ドロップで選ぶとBK100になる。これはCS6の時からある
バグです。 

    8 votes
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    Under Review  ·  2 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  13. Eyedropper pick wrong CMYK colors from image's RGB preview in CMYK document

    I know that AI's eydropper pick color not directly form raster image, but from it's preview, but I think it's terribly wrong, when you pick a color from a CMYK image placed inside CMYK document and get mutated color.
    For example, I have photo blended into single colored background and I don't remember which one exactly. I pick this color with eyedropper inside AI to match image edge with vector background and it almost looks OK, but when it's printed, the mismatch is quite visible.
    Other people, whose designs I dissect quite often, seem to forget or more likely don't…

    8 votes
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    2 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  14. Delete Color Group in Swatches ungroups group instead deleting

    When I need to completely delete color group, I select it and press Delete palette's button (or try palette's menu). Any way. AI moves all colors from at to general colors, removing only folder, but not colors, asking nothing (even with warnings reset).
    I have to deselect my art, click first of moved colors, shift+click last and delete swathes again.

    7 votes
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    0 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  15. Eyedropper picks wrong color from vector art placed behind transparent image (with Shift)

    I have in image on isolated transparent backround, in CMYK, with no profiles.
    It covers some art. I want to apply color of underlying art to another object. I pick Eyedropper tool and pick color from bottom art, holding Shift, clicking through transparent parts of my image.
    AI picks wrong color, with fractions and dirty channels.
    this is related to color picking in CMYK document from real CMYK values of an image, which AI fails to do. Again, I think AI should pick REAL color.

    7 votes
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    0 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  16. Gradient panel bug


    1. macOS Mojave 10.14.4, Illustrator CC 23.0.3

    2. Edit gradient colors

    3. Expected to select color stop and choose new swatch

    4. Color stop unclickable, opacity and location dropdowns glitching

    5 votes
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    1 comment  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  17. Patern Maker's Numeric Scaling Is Broken

    I'm creating a step and repeat wall using 2 graphics.

    In a brick by column pattern, individual graphics can't be scaled using the menu dialog (Object>Transform>Scale).

    However, they can be scaled using the tool panel's scale tool (keyboard shortcut s).

    Entering precise scaling measurements that are supported in earlier versions of Illustrator would be appreciated!

    5 votes
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    0 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  18. color on screen looks different if cmyk or spot

    this is a problem i found in illustrator, indesign and photoshop cc.
    i create a gradient, say from 100% to 0% of cyan (c100 m0 y0 k0). (the color is not important)
    than i create another gradient, from 100% to 0% of cyan (c100 m0 y0 k0), but spot color.
    than i active 'overprint preview'.
    on screen, the 2 color look different, and it's wrong.
    we have the same color, the same gradient, so it MUST look the same.

    5 votes
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    0 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  19. Opacity bug

    AI CC 2018
    I turned the opacity down on a selection to see below layers. Then I went to work on below layers. Upon returning to original layer and re-selecting the object to return it to 100% opacity it showed I was already at 100%. I could not get it back to 100% until I copied and pasted the object to a new layer.

    5 votes
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    6 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    It seems like opacity is applied on the Layer and not on the object inside that layer. It is possible that the user is selecting object inside the layer and not the layer itself. Hence the user is able to see the opacity of object which is 100% in this case and not the changed opacity of layer.

  20. Eyedropper tool not working

    Sometimes when I use the eyedropper tool to change the color of text or objects, the fill color says it has changed, but the object looks the same. For example, in the screenshot, the text is selected and the fill color says it should be purple, but it is black.

    4 votes
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    3 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
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