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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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1110 results found

  1. 書き出し

    illustrator 27.2 Mac M1 版  書き出し で アートボードごとにpngなどで書き出しすると、1枚目のアートボードのみ、書き出されているが、サイズが0バイトになる。

    1 vote

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  2. コンピューターに保存時、ファイル名を作成する際、シフト+テンキーを使うと保存画面がリセット

    コンピューターに保存時、ファイル名を作成する際、シフト+テンキーを使い、テキストの一部を選択しようとすると保存画面がリセットされてしまう。Creative Cloudに保存時には発生しない現象。

    1 vote

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  3. Illustrator 27.2 super buggy (MacOS)

    Had serious issues at opening (took too long) and saving (failing) with 27.2 version. Switched back to 27.1.1

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  4. Smart Object from Illustrator to PS not working after Mac Ventura 13.2.1 update

    Copy and pasting a vector file from Illustrator into Photoshop as a smart object no longer saves the way it used to. In Photoshop, when I wanted to make a change to the smart object, I would double click on it in the layers panel, it opens in Illustrator, make a change, cmd + s to save, back to Photoshop and the smart object would update. Now after updating to Ventura 13.2.1, the process is the same, but after saving and returning to Photoshop, my fonts show up differently. Screenshots included.

    1 - Smart Object in Photoshop
    2 - Making…

    1 vote

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    The problem got resolved when fonts got activated for Photoshop in the font manager app.

    It seems that for some reason Photoshop does not warn users about missing fonts in smarts, although it should not be relevant, since Ps reads the PDF content from a smart to render it...

    Needs further investigation. If you have updates on this — please comment.

  5. cannot open file/ missing file in adobe illustrator

    my file missing n i can't open my file back even though i already save all

    1 vote

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  6. Illustrator freezes at the moment of saving a file with "Save as"

    At the moment of saving the file with "Save us" the pup up window freeze and the whole Adobe Illustrator also stops working. To be able to do something I need to "Force quit". But the action of "Save as" will not work, therefore I can not save my documents.

    1 vote

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  7. Slopes of anchor points corrupted after opening PDF file

    When I open a PDF in Adobe Illustrator that was created in Adobe Photoshop, the slopes of the anchor points of a shape are corrupted. The interpolation between the anchor points doesn't seem to work properly at some point, see screenshot "Illustrator-Photoshop-Comparison.jpg". As a result, the shape looks deformed and egded, as if drawn with a shaky hand.

    I don't know if it's due to the export from Photoshop or the import in Illustrator. The PDF is displayed correctly in Adobe Acrobat Pro. When I open the Photoshop PSD file in Illustrator, the paths are correct.

    Does anyone know this…

    1 vote

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  8. Compound paths not saving

    When I make an object a compound path and then save as an SVG, when I go to open the file again, all of the compound paths have reverted to paths. I've uninstalled and reinstalled, I've tried an earlier version, I've done everything I can think of and still my SVG files will not retain compound paths. I'm using an M1 MacBook Pro, AI v27.2

    1 vote

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  9. Arrow keys cancel file saving

    Illustrator v. 26.3.1 on 16 inch, 2021 M1 MBP running MacOS Ventura(13.0.1).
    When I save a file, I typically arrow over to the end of the autofilled filename to remove the end of it and add what I want to add per my file naming system. However, when I press any arrow key on my keyboard, the "save file" dialogue box closes, and I have to initiate the process over again. No other keys cause this issue to occur, only the arrow keys. I do use an external keyboard, but in testing, the arrow keys on the built-in keyboard produce…

    1 vote

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  10. Illustrator not saving properly

    Saving our work is a MAJOR issue! Since updating, I'm having different ones. Sometimes when I command/save, then reopen that file, the last change I made is gone. Now, when I do a save as, Illustrator only saves part of the file name I typed in..

    Attached are screen shots showing the file name I try to save it as, and the incorrect file name it saves as.

    WTF is up with this stuff? I'm no programmer, but how is it that major bugs like this come up with every new version? I am spending more time working around Adobe…

    1 vote

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  11. Multiple import of SVG doesn't include filters. Only the first file opened includes filters.

    Situation: I have 2 SVGs I want to import into Ai.

    I import the first one and the SVG Filter Effects are applied as expected.
    Then, when I open the second SVG, Ai just completely ignores the SVG effects.

    It's a simple bug which probably should have a simple fix.
    However, as a developer, I wasted 6 hours of my time not realizing you could have such a trivial bug, one that's so easy to fix, in your software after this long.

    Here's the second bug: "upload files" feature for the bug request doesn't accept SVG. Or maybe it's just…

    1 vote

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  12. SVG - save as in illustrator version 27.0.1 - moving objects off artboard sporadically

    The latest version seems to not be playing well with SVG formats. I have reverted back to 26.5.2 and the issue resolved itself.
    When saving an SVG, everything looks fine. When it is opened again, all the of the objects are sporadically distributed on and off of the artboard. I have never seen this issue before and my save settings are the same.

    1 vote

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  13. save dialog not appearing when trying to save newly created file windows 10 64bit regarding Illustrator 27.0

    Like many others, when I create a new file, draw something and try to save, save as or export the newly created file, Illustrator does not display the save dialog box.

    I have discovered that if I open up a file created previously, it will save without issues.
    Since discovering this, to get it to save the new content, I needed to open up an old file, delete contents, draw new content and Save As a new name.

    Although this method works, the issues remain, I have now rolled back from the latest update to 26.5.1 and the issue is…

    1 vote

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  14. Files not replacing the original

    when doing 'Save as' with the same file name, illustrator instead adds '-01' to the file name and makes a second copy - it never used to, and isn't of any use as a feature. Please fix.

    Also this 'reporting a bug' page is pants!

    1 vote

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  15. Export for Screens mess up Blacks when exporting PDFs

    When using Export for Screen to Export PDFs, the blacks are messed up.

    Attached, you see a picture of the two PDFs opened in Edge. The left one is saved with "Save a Copy…” command. Right one is exported with Export for Screens utility.

    All the blacks in AI file are 100K. For some reason, Export for Screen mess them up. The right one.

    Every time I open Illustrator, half of my workday goes in debugging this kind of annoying things. I so much hate Illustrator.

    1 vote

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  16. SVG doesn't save unless move

    This bug has been around a while - SVG images won't save unless some part of it is moved. If it isn't moved, it treats it like nothing was ever changed and doesn't save, even when closing the tab without saving, the dialog box doesn't appear. This is annoying, since I often change just the colour of an icon, and have to move the icon a bit, just to get it to save.

    1 vote

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  17. Desplegable de opciones al salvar como PDF no funciona

    Sistema operativo MAC OS ventura 13.0.1. Illustrator 2023.
    Al salvar el documento como PDF , el desplegable de opciones no funciona. No se visualizan las opciones preestablecidas.

    1 vote

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  18. copypaste

    Ich arbeite mit verschiedenen Vektorprogrammen, wobei mir AI als Start und Finalbearbeitungsprogramm dient. Normalerweise öffne ich Dateien in AI und transferiere sie dann per CopyPaste in andere Vektorprogramme, hier z.B. Freehand. Dabei kopiere ich Vektorgrafiken.

    Seit ein paar Tagen funktioniert dies nicht mehr. In der Zielsoftware erscheint statt der Vektorgrafik eine Pixelgrafik. Was muss ich in den Einstellungen ändern, damit ich die Vektoren transferieren kann? Oder muss ich eine ältere Version von AI installieren?

    1 vote

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  19. リンクを再設定する度にダイアログがズレていく

    保存時に同様のバグがあるようですがこちらも改善お願いします

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  20. Export window won't appear on screen, except for a few options, but they don't work

    When selecting Export, the box won't show, but some options do. These options showing won't work by clicking on them or via keyboard.
    Sometimes the Export box appear if I change between Desktops or screens.
    Illustrator 27.0 (2023)
    Mac OSX 12.6

    1 vote

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