Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Unable to scale a specific object

    I am unable to scale one of the objects (letter P) in the attached file. Please advise. Thank you.

    2 votes
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  2. Effects Preview Checkbox Has No Effect After First Check

    Version 24.0 (64-bit)

    When applying an effect to a path in Illustrator, checking the "Preview" checkbox will preview that effect, but unchecking the box does not return the path back to its original shape. To test:

    Use the pen tool to draw a multi-segment shape.
    Select the shape
    Click Effect->Distort & Transform->Roughen
    Click the Preview checkbox (the effect should be applied)
    Click the Preview checkbox again (the effect will not be removed)

    I've tested this with most of the previewable effects in the Effects menu and they all behave the same.

    2 votes
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  3. Free Distort doesn't apply to certain gradient strokes

    I was working on a type effect when I realized the Free Distort filter (found under Effect > Distort & Transform > Free Distort) doesn't apply when the selected object uses a stroke with a gradient that is applied along or across the stroke. Is this intentional? I hope it isn't since it doesn't seem intentional.

    Here's how I did it.
    Create a rectangle. Make sure it has a fill color. Then add a stroke and pick a gradient. Change the stroke style to be either the second or third option. Then apply the Free Distort filter to the object…

    2 votes
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  4. Stop selecting objects when I click on their effect

    Stop selecting objects when I click on an effect.

    I have a rectangle with a long, soft drop shadow. I now can no longer select anything that is technically 'under' the drop shadow, because clicking on the drop shadow selects the object casting it. This is really really bad and extremely counterintuitive.

    I'm smart enough to know which object is casting the shadow because I put it there. If I wanted to select the object casting the shadow, I would have clicked on it. Now I can't click on the thing I really want to click on — all the…

    2 votes
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    1 comment  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  5. Twist effect does not act on a group as a whole...

    When applying [Effects -> Distort and Transform -> Twist] to a group, the effect is applied on an individual object level and not on the group as a whole.

    2 votes
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  6. NEON GLOW ONLY GOES TO BLACK

    NEON GLOW NOT WORKING

    2 votes
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    1 comment  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  7. Folders in Appearance Panel

    Folders in Appearance panel: I'd like to be able to apply Effects and Transparency to subgroups of strokes and fills with precision.

    2 votes
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  8. Text with effects becomes a group of text and rendered raster image. Effect is no longer 'live'

    Text with effects becomes a group of text and rendered raster image. Effect is no longer 'live'
    Text block is now a group with a raster image for the drop shadow. I have to reapply the drop shadow in order to correctly edit the text block.

    2 votes
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  9. 2 votes
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    2 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  10. stylize outer glow does not show

    BUG: When applying "Effect >> Stylize >> Outer Glow", the effect does not appear on object stroke or fill.

    This is constant between multiple files.

    OS: Windows 10 Pro 64 bit
    Built-In Memory: 32668 MB
    System Info:
    Adobe Premiere Pro CC 2019 13.0.0
    Adobe Premiere Pro CC 2019 13.0.0
    Adobe Premiere Pro CC 2019 13.0.0
    ExtendScript 2014/12/03-09:00:00 80.1 80.1
    Extensibility Library 2.0.0.51
    FilterPort 1.1 79.599148
    Microsoft® Windows® Operating System 10.0.17134.167
    International Components for Unicode 58, 2, 0, 0
    International Components for Unicode 58, 1, 0, 0
    International Components for Unicode 58, 2, 0, 0
    International Components for Unicode 2017/02/28-14:54:50 Build…

    2 votes
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    2 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  11. Artistic effects converting artwork to black

    Attempting to apply any Effects>Effect Gallery will render the vector artwork into black and white. Thinking it was a Pantone conflict, I've tried conversion to CMYK with same results.

    piffle.

    2 votes
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  12. Stroke weight reverts to previous scale when embedding after rotating a graphic.

    AI CC 22.1

    I had an linked .pdf at 10% scale, which I rotated 90 degrees, then scaled up by 1000%, then I embedded the file. The strokes in the artwork reverted back to 10% size. If I repeat the procedure, but do not rotate the file first, then the stoke retains the enlarged size.

    2 votes
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  13. Blending Modes BUG in Ai


    1. Version of Adobe Illustrator - 22.1
      Machine: iMac (Retina 5K, 27-inch, Late 2015)
      Graphics: AMD Radeon R9 M380 2048 MB

    2. The issues -
      Using Blending Modes (specifically Screen/Color Burn).
      Worked both in on-screen preview mode & saved as a jpg, Thursday, April 12th, 2018.
      Today, Monday April 16th, they are not displaying properly on-screen, in print, or in saved file preview. (if color mode is switched to RGB, blending mode displays more properly, but not in Overprint Preview)
      Screen blending mode disappears/Color Burn retains only some parts of the graphic in black.
      Does not translate between cc programs either.

    3. Expected…
    2 votes
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    0 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →

    Please get in touch with us at sharewithai@adobe.com . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
    We may also need your help with file to get this internally reproduced and then subsequently attempt to resolve it.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

  14. Illustrator CC 2018 Effect Menu Problem

    When I open the Effect menu, then select any effect, the text on the window that opens is so tiny I can't see to make any adjustments. The window of the working image is fine and normal size but the text doesn't adjust. It worked before the update and Photoshop works fine. It's not my display. I have tried adjusting everything and compared all settings to my husbands laptop that works fine and hasn't been updated and they are the same. Adobe took control of my computer and couldn't figure it out. Hopefully somebody can!!

    2 votes
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  15. Convert to shape tool

    When using the convert to shape tool / ellipse:

    Select circle imported from PDF that has 100's of points around perimeter. Use convert to shape, ellipse option. If I set the tool to "relative", and the value to zero "0", then the converted shape should match the original. Instead, the shape is larger, because it is using the size of the box inscribed in the circle instead of the diameter (or width and height). Please fix this.

    2 votes
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    1 comment  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  16. 3D Extrude and Bevel

    When I apply 3D Extrude and Bevel with cap set to 0 and surface set to no shading my image now has a background. Now I tried a few things to correct the image in 3D Extrude and bevel and the entire image is gone. The image frame is still there.

    This occurred after the latest update to Adobe Illustrator 2020 24.1.2

    1 vote
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  17. multiple drop shadow

    Applying multiple drop shadow effects make them being displayed inconsistently.

    1 vote
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  18. BUG: Envelope Distort (with Anti Alias option on) changes colour values of embedded images.

    When trying to use Envelope Distort (eg Mesh) and the 'Anti Alias' option to maintain clarity, if the artwork features embedded images (eg a multichannel PSD that must be embedded for Envelope Distort action) it is clearly seen the results with and with AA active are different. Only without use of AA will the colour values remain faithful to the original pre-distorted image.

    Whilst I would expect some changes along edges, etc. that would benefit the most from using AA, it is seen across the entire image. This is not correct and renders the Envelope Distort function unusable for these…

    1 vote
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  19. Problem with Flatten Transparency

    Hello,
    I found a but in Illustrator CC 2019 and 2020 MacOS 10.14.6 and Windows 10 v1903. I will report this to Adobe.

    A. I create a glas effect on a non circle object with blending dark to light red and a black and white gradient mixed with ›screen‹ to it.
    B. I flatten the transparency with the highest or other option. Always is a clip group (1), that shound be automatical removed. For better seeing, I put it on top of the group ›after flatten tranparency‹.

    1 vote
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  20. Effects are expanded after pasting to a new document

    The effects like drop shadows become images after pasting to a new document.

    1 vote
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