Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
791 results found
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Large Canvas fails to create pixel perfect artwork
I've posted about this topic here:
https://community.adobe.com/t5/illustrator/large-canvas-fails-to-create-pixel-perfect-artwork-the-extra-pixel-problem-is-back/m-p/11630186?page=1
And here:
https://community.adobe.com/t5/illustrator/the-solution-to-the-extra-pixel-problem/m-p/11630194?page=2#M2539702 votes -
Have to Ctrl+C and then Ctrl+V in Illustrator, before I can Ctrl+V anywhere else.
I've had this problem for the past months (half a year-ish?). Figured it'd get patched out, but it hasn't.
SO in order to copy something from Illustrator to any other program, I have got to paste it in Illustrator again first. So let's say I'd make a circle in Illutrator and I'd want to copy that to Photoshop, I'd have to Ctrl+C the circle in Illustrator, then Ctrl+V it in Illustrator again and only then I can paste it in Photoshop. If I were to Ctrl+C it and directly paste it in Photoshop without pasting it in Illustrator first, it'd…
2 votes -
Excessive fan and temperature in v21
Hi. Upgraded to v21 from v20 when it was automatically available. I am on a Dell laptop 7501 with Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz and 40gb RAM. Since installing v21 when illustrator runs it constantly runs the fans up and CPU temp is generally above 80degrees, after about an hour the program crashes. All drivers are up to date. Switched back to v20 and no issues, no fan noise in operation and temp about 20degrees lower!
2 votes -
Copy & Paste not working from Illustrator to Photoshop
Copy and paste from Illustrator to Photoshop no longer works. When attempting to paste in Photoshop, Photoshop gives this response..."could not complete the paste command because the clipboard data is empty or invalid". I recently updated to Illustrator CC 24.1 and Photoshop CC 21.1 running on Mac OS High Sierra v. 10.13.6 This functionality worked flawlessly on the previous versions of Illustrator and Photoshop, but no longer works with the update. I've tried trashing prefs and restarting the computer, but to no avail. Is there a fix for this?
2 votes -
This operation cannot complete because there isn't enough memory (RAM) available.
i'm getting this message "This operation cannot complete because there isn't enough memory (RAM) available." I have 64GB Ram and NIVIDIA RTX 3090GPU , it happens when I tried to rotate a shape that has "free from gradient" and inner glow effect with clipping mask.
I'm using AI version (25.0)
2 votes -
Never ever change keyboard increments to 0,0028px
I updated illustrator this morning, and without ever knowing that this could be a possibility...nudging with the arrow keys just seem to stop working. It was extremely annoying since it is kind of second nature for me to use it. So I scrolled through google, looked everywhere to know how and why this is happening. After a while, in the midst of working, I finally see that I could change the 'keyboard increment' back to my trusted 0,5 px. I am truly baffled why anyone would think it is a good idea to just change that to 0,0028? what would…
2 votes -
Illustrator crashing when mac goes into sleep mode
Hello,
I'm using Illustrator 24.3 on a brand new Macbook Pro.
Several times a day it crashes. It seems to happen most often when:
- my computer goes into sleep mode and I reawaken itQuite often it happens for no reason, even when I am using another program.
I have spent a lot of time on the Adobe community page trying various solutions but nothing seems to have worked. I have 'problem reports' from the crash.
Can anybody direct me to somebody who I can work with to try and resolve the issue?
I have attached the latest 'problem…
2 votes -
24.2.3 → 24.3 アップデートすると、一般の単位がptにリセットされる
Windows10 / 1909 / 18363.959
24.2.3 から 24.3 へアップデートしたら、環境設定の単位の一般と線でmmの設定が、Illustrator起動毎にptにリセットされてしまいます。
設定ファイルの再作成を行っても、環境設定ファイル全体の再作成を行っても解決されません。
解決出来ないので現在は24.2.3で使用しています。2 votes -
SVG paste truncating curves
Pasting SVG seems a bit broken. I have 1778 curves that I've copied from Rhino 3D WIP (it copies as SVG). I paste it to Illustrator, and Most of the curves automatically change to straight. Not only that, but it's automatically merging some of the points that are close together.
This leads me to believe that Illustrator is rounding the points lower than it should.
Enter Inkscape. I pasted there, and it's fine. I wanted to check to see if it was a failure of Rhino. So copied from Inkscape and paste to Illustrator....same issue.
Copy only a Little of…
2 votes -
「戻る」「進む」を繰り返すとオブジェクトが消える
1：os…windows10
バージョン：2020。2020/9/4現在で最新のもの
2：ショートカットキーで、「戻る」「進む」を何度か連打する
3：データの巻き戻し等ができる
4：「戻る」「進む」で変化があったオブジェクト自体が丸ごと消える
例）テキストオブジェクト「こんにちは」の「は」の部分に変更があった場合、テキストオブジェクト「こんにちは」自体が消滅します今回大切なデザインデータが消えて憤っています。便利な機能追加は有難いですが、デバックはきちんとやって頂きたいです。これは数人体制で1日デバックすれば分かるレベルかと。
今後に期待しています。2 votes -
2 votes
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Object Arrange functionality not working
Steps taken (actual result):
- Line up a square shape and an image (one on top of the other)
- Try to use shortcut to bring the image to the front (cmd + shift + close bracket)
- Nothing happens
- Then try to do this move manually (go to Object > Arrange > Bring to Front)
- Still nothing happens
Expected result: Image to shift to sit in front of the square shape
Same happens for any of the other Arrange commands (Bring forward, Send Backward, Send to Back)
2 votes -
Lines form while moving canvas
Every time I move the canvas down using the hand tool or scrolling up, these weird horizontal lines of color like 1 pixel high drop like some delay previewing or something. It's not easy to explain.
I don't experience this in any other Adobe program.
2 votes -
Odd black appearance when selecting two paths in succession
Mac OS 10.14.6; Illustrator 24.2
When I select two paths/strokes with the direct selection tool in succession, using the shift key to add the next path, the first path displays as a solid black path and obscures the anchor points. I often need to see those anchor points.2 votes -
Crash on open/new documenti after window 10 update 4560960
After 4560960 update, illustrator crashes on open or new document.
Uninstalling update does fix it.Windows 10 home, all latest updates applied, happens on 10 machines, all different hardware.
Not sure if illustrator or windows bug. For now delayed updates for a week, hoping in a fix soon.
2 votes -
Pressing Ctrl + Win sends the active object backward
If you have at least 2 objects on the artboard and the top one is selected, pressing Control + the Windows key on Windows 10 sends the active object backward one step. It's a keyboard shortcut that doesn't appear to be editable in Keyboard Shortcuts in case it interferes with that shortcut being used for something else.
2 votes -
The document "annoyingbug.ai" is currently getting saved. Try again after the process is complete.
"The document "annoyingbug.ai" is currently getting saved. Try again after the process is complete." This pops up when you use save as while there is a save currently going on.
This dialog box was removed when closing the document in 24.1.1. Can we also get it removed when using save as?
Would be nice if the save as started once the current save is done like in previous versions.
Thanks,
Josh2 votes -
variables (data set) batch action
I have an action that:
- selects "Next Data Set"
- Runs a recolour script to colour the artwork based on data set values
- Then "save as copy"
When it is run once it works as expected and saves the current data set as a copy PDF and advances to the next data set. When the action is run as a Batch Action the action goes nuts! It advances multiple data sets values and saves as a completely different data set name. This wouldn't really be an issue if I had 10 or 20 data sets, but I have over 1000 -…
2 votes -
embedded images cause longs delays in opening file illustrator 24.0.2
When opening some files with embedded images, there are very long delays before the file finally opens.
I have had success when I flatten the embedded image, it then opens fine.
Dell PC Windows 10
2 votes -
Embedding multiple .psd files
Embedding multiple .psd files no longer works in 2020. Previous versions would allow you to multi-select linked .psd's and embed them all at once. 2020 allows multi-selection, but only converts the first linked image.
2 votes
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