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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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786 results found

  1. Action bug

    Illustrator 2020 doesn't allow my action to work. I created an action that runs a script from the script menu, but cannot use nor record a new action that runs a script.

    2 votes

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  2. Copy objects from Illustrator to Photoshop

    I'm not able to copy objects from Illustrator (2020) to Photoshop (2020).

    I work on a mac OS High Sierra 10.13.6

    2 votes

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  3. Problem with Adobe Illustrator after Windows 10 update

    After update of Windows 10, my Adobe Illustrator looks like a screenshot in the attachment. I need help. PLEASE.

    2 votes

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  4. Simplify Path Creates New Shape on a New Layer on Each Adjustment

    Hi! I was trying to use the Simplify Path tool in the latest Illustrator 2019 (23.0.6) and I am getting this weird error. If I have the preview mode selected, each time I make an adjustment in the dialog box a new layer is created. By default, it selects that new shape to update the path without a clear way to go back unless you go to the original layer and begin again in which the whole process starts over. If this is supposed to be an improvement in the feature I'm not quite sure how? Please let me know…

    2 votes

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  5. Workspace basics are not appearing and I can't reset workspace

    Basically the title I can only use stuff I have remembered by hotkeys and the option to reset isn't available, I am even unable to change the layout I use entirely, I am new to illustrator and this is very frustrating.

    2 votes

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  6. Expanding compound path causes a shift in the object shape

    If I call Expand on a compound path, there is a shift in the width and height of the object. This seems to only be a problem when the stroke is in the center. If the stroke is inside or outside, there isn't a problem.

    2 votes

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    Illustrator can display width and height values respecting the width of strokes and effects, if you enable Use Preview Bounds option in Preferences > General. It also makes bounding box larger to fit them visually, hence the change in dimensions.
    When it’s off, only geometric shape is taken into account, ignoring stroke width or effects.
    When you expand the shape, the stroke is not a stroke anymore, but a filled path, that makes the overall group geometrically larger.

  7. Can't reset bounding box on certain shapes

    "Reset bounding box" is greyed out on objects that has been created with these tools: Line tool, Rectangle tool, Ellipse tool, Polygon tool, Rounded rectangle tool

    It seems to work with all other objects.

    I'm using 23.0.6.

    2 votes

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  8. Buggy strokes, unwanted anti-aliasing and wrong sizes on export.

    I have just completed a project where 1800 tool icons had to be redesigned for a CAD program. Exporting my icons to single and @2x PNGs butchers my icons.

    • If strokes are set to outside, export to PNG invariably produces unwanted anti-aliasing on vertically or horizontally stacked pixels. (see image 1.png). I have a hunch this only occurs with documents that have over 100 artboards. It cannot be easily reproduced with a document containing only a single artboard. (if someone from tech support wants the document, let me know. I cannot share it publicly.)

    • When the arrow up cursor is…

    2 votes

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  9. Enormous issues with Illustrator 2019, OS High Sierra

    Illustrator 2019 is acting very strangely. If I undo once, it goes back several steps and I cannot bring back those steps. It removes layers and artwork without any actions. When I save, it removes several actions every time.

    If I quit the program completely and restart, it acts normally for a few steps and then starts the whole disappearing act again. I have re-installed the program a few times recently but the same thing keeps happening. It's extremely time-consuming and frustrating!

    2 votes

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  10. Parts of image becomes invisible in preview mode

    Every now and then when I rotate, move or resize objects, parts of my image become invisible, like there were rectangular shaped holes cut through it. I have to go to "Outline" and back to "Preview" to make it look normal again.

    I use 23.0.3, latest Windows 10, Nvidia GTX460.

    2 votes

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  11. 2 votes

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  12. How about not releasing Illustrator chock full of bugs?

    I'd like to choose a category, but it's multiple at this point. The main ones...

    • Bounding box randomly disappears. I turn it on. It randomly turns off.
    • I select text and go to change factors and the changes affect other text that's not even selected.
    • Photoshop completely changed the sizing to no longer require shift to preserve aspect ratio, which is unnecessary and fixing the things not broken, but if you're gonna do it in one app, do it in all. Kinda ridiculous to jump between programs and not have same functionality.
    • If I go from dual monitors to single,…
    2 votes

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  13. Align to Artboard Bug 23.0.4

    Usually when selecting a single object, the align panel defaults to "Align to Artboard." Since upgrading today, it's not doing that. It stays in Align to Selection mode and then the buttons do nothing. Happened after update to 23.0.4 on Mac OS 10.14.5

    2 votes

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  14. Frozen shapes and text boxes

    When I am creating shapes or text boxes, the box freezes. Meaning I cannot resize or scale it, but I can drag it freely. All four corners turn blue as if I used the direct selection tool to select all four corners but I have not. This sometimes solves itself when I exit out of illustrator and open it back up. Sometimes I have to uninstall illustrator and reinstall it to solve the problem. Regardless, it happens at least once a day. And my job relies HEAVILY on illustrator to complete time sensitive projects. PLEASE help me find a solution…

    2 votes

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  15. Bizarre Blending Behavior

    When blending from one object to another, everything works great unless I want to expand the shapes, and then things get a little bizarre. i use this tool quite a bit and when expanding my blends, since CC 2019, I've never had a problem until now.

    Not sure how to fix this other than rebuild the shapes... but this time it's a simple shape. Other times, it was not. Very inconvenient. Bewildered.

    2 votes

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  16. Using Batch... and "Override save/export commands" does not work

    Example: I have an action that prepares a logo file, then saves to ai and svg, and exports to png and jpg.

    I have it recorded as an action, and it runs great.

    If I try to use "Batch..." to run it on a folder of images I have options to "Override Action 'Save' commands" and "Override Action 'Export' commands" that will let you point the save/export commands to a new folder. This is great in theory, but does not work right.

    After running the batch, I only have 2 files. Not 4. The Save as AI then SVG steps…

    2 votes

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  17. Buttons in properties panel not recording in Action

    When recording an action, there are things in the Properties panel that does not record properly.

    Example: Flip horizontally/vertically. The buttons does not record, but choosing the same options from the Transform panel menu does record.

    Is anyone maitaining Actions in Illustrator? It is awesome, but still needlessly limited due to many things not recording, forced hard-coded paths when recording save steps, etc.

    Perhaps learn a little from Photoshop where actions work better (though still limited).

    2 votes

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  18. Action not showing all recorded attributes

    In the Actions panel, most of the settings for some recorded tasks such as saving, exporting, etc. does not show up in the actions panel so I cannot even tell what file type the step is saving as. Is that intentional?

    2 votes

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  19. Pattern Editing Mode Swatch Width and Height max out at 4000px

    Pattern Editing mode lets the user create swatch tiles over 4000px, but does not give you the size of the tile over 4000px. I noticed this first with rectangular pattern that was forcing my computer to crash on edit. I confirmed this behavior by opening a new file creating a 60 in by 60 in square. Pattern was created fine, but the width and height of the swatch still maxed out at 4000px. AI 2018 22.1

    2 votes

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  20. Illustrator is blurry

    Please check the screenshot. meanwhile other than illustrator is every thing is very clear. Please help to fix the issue

    2 votes

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