Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
792 results found
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Rectangle tool properties doesn't work with mouse
Rectangle tool properties doesn't work with mouse.
Illustrator v28 .0. Windows 11 Home Operating system version 22621.22831 vote -
1 vote
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Copied a guide line and Illustrator crashed
When I copy a guide line, Illustrator crushes.
Illustrator app uses all of RAM and CPU source.
Using Ctrl+C or copy button caused this problem.Operating system: Windows 11, 10400+P400, 64GB RAM
Illustrator version: 27.9 & 27.811 vote -
.svg QR code generated with Adobe Express does not open properly
When I generate .svg QR codes in Adobe Express, I cannot open them properly in Illustrator. An error message appears. There is a way to manually correct it, but well, it would be useful to save this hassle.
1 vote -
Auto-recovery gets disabled
I had auto-recovery on before Illustrator crashed however when I restarted the program I received a prompt that said auto-recovery is now disabled
1 vote -
XML variables error on create xml
OSX 11.7.8 + Ai 27.9
many problem when create variables for change ai files linked on artwork
1 vote -
Pre Release
I installed the pre-release of Illustrator and can't continue. It says:
Your Illustrator has expired.
Huh? That's definitely a bug! I can only uninstall it and return to my regular Illustrator or the Beta release.1 vote -
ガイド線が消せない。選択できない。
いくつかのファイルで、ガイド線を引いた後、選択もできず、消すこともできない状態に陥ります。ガイド線を一括非表示にした時に限り表示を一時的に消すことができます。印刷入稿などへ回しても現物に影響はないので良しとしていますが、作業にあたりとても邪魔で困っています。
【マザーボード】
ASUS PRIME B660-PLUS D4【CPU】
12th Gen intel(R) Core(TM) i5-12500【CPUクーラー】
DeepCool AK400【メモリー】
Corsair DDR4-3200(1600MHz) 16GB*4枚(64GB搭載)【グラフィック】
NVIDIA GeForce RTX 3050【OS】
windows10 64bit1 voteGuides in Illustrator, unlike in InDesign, are considered to be objects and exist within layers. As per the comment by Ten_A, if your guides are contained within a locked layer, they won’t be selectable.
If you wish to change this behavior, you should upvote this request: https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/37211029-make-guides-to-be-like-in-indesign
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"unknown filter error" when importing variables which have multiple links within the document
"unknown filter error" when importing variables which have multiple links within the document.
Reproduce:
1. make a document with variables. I have a mix of image and text but I don't think it matters.link multiple document objects to one variable, as is allowed within illustrator
try to update the variable library with a CSV that has the same structure just different values (average use case)
You should get a dialog warning that variable sets need to be overwritten blah blah click ok and then the error pops up. Probably forgot a nested loop would be my completely uneducated guess.
1 vote -
Rotate tool doesn't center
When trying to select center while trying to rotate an object around another one, it doesn't center. It will put the center of rotation somewhere around the center of the second object. Like this everything rotated and copied is off center.
Not sure if it is related, but when selecting several items and want to align them horizontally, it just doesn't work. It is placed off the axis (imaginary horizontal line).
1 vote -
Problème de vectorisation de la numérotation (puces et numérotations) sur MacOs 12.2 et AI 27.5
La numérotation disparaît lors de la vectorisation si on convertit pas en texte.
1 vote -
フォント検索中に落ちました。
OS:Windows11
ILLUSTRATOR: 27.8.20フォントを探していて、下記内容のダイアログを出力して落ちました。[Kill Process] [Ignore ] [copy] などのボタンが出ていたので、copy で内容を取得しました。
出力されたエラーはこちらです。
Debug Assert failed!
{
expression: "removedB || bNotExistingOK"
hash: "ad5780dd-013c-9e84-ec7d-463b0000003a"
lastError: "1400"
sourceFile: "C:\Jenkins\ws\ilstmain\shared\META\dist\git\adobe\DVA\dva\shared\adobe\dvaui\ui\src\OSUI.cpp"
sourceFunction: "dvaui::ui::UINode::UIRemoveTimer"
sourceLine: "4969"
threadID: "29340"
threadName: "main"
timestamp: "2023-06-24T11:09:11.0Z"
}-------------- StackTrace --------------
ai::controls::UIFontView<ClientFontType>::~UIFontView<ClientFontType> ( @ 0) (dvaai.dll+0x000000000012D142)
dvaui::ui::UINode::UIDoTimerNotify ( @ 0) (dvaui.dll+0x000000000062EC6C)
dvaui::ui::UINode::UIDispatchPossibleTimer ( @ 0) (dvaui.dll+0x000000000062D7DD)
dvaui::ui::OSWindow::UIDispatchEvent ( @ 0) (dvaui.dll+0x00000000006D3943)
dvaui::ui::OSWindow::UIHandleOSEvent ( @ 0) (dvaui.dll+0x00000000006D8CE9)
dvaui::ui::OSWindow::StaticOSWindowWndProcImpl ( @ 0) (dvaui.dll+0x00000000006D1796)
dvaui::ui::OSWindow::UIUpdateScaleFactor ( @ 0) (dvaui.dll+0x00000000006DC283)
dvaui::datatransfer::OSDropTarget::~OSDropTarget ( @ 0) (dvaui.dll+0x000000000030A7DC)
dvacore::config::ExecuteTopLevelFunction (…1 vote -
my cursor is showing a black arrow all the time and doesn't show the tool that I am using
All the tools are working perfectly but instead of the cursor showing the tool I am using, it shows a black arrow all the time. I tried to reinstall Adobe but with the problem persists. Attached you can see two screenshots of me selecting two different tools but the cursor remains with the black arrow. thanks
1 vote -
Can't save PDF file in Illustrator 2023
Its really frustrating... I cant save ai file in local drive nor save as PDF.
1 vote -
Illustrator not copying svg code to clipboard
After updating to v 27.5, objects that I copy and then paste into other apps are pasting as un-antialiased rasterized images. Previously, the copied data would paste as vectors into apps that accept svg data, and antialiased transparent png images in other apps. To get around this I am first pasting into XD, then copying the data as svg. It would be good to restore the original behavior of the clipboard
1 vote -
The software crashes very often
The software crashes every few minutes and for no apparent reason
What could be the reason?1 vote -
Image Trace make the app freezing (Version: 27.3.1.629)
When you click on image trace, the tracing list option not appear, and also make the software freeze.
This bug appear since I upgrade to the current latest version which is 27.3.1.629
Windows 11.1 vote -
Imagens, letras, preenchimentos e fontes sumiram
Ao aproximar o scroll do mouse na prancheta o arquivo do illustrator travou, e não suportou realizar a aproximação na imagem. Texto, preenchimentos, imagens, tudo sumiu no meu arquivo. E quando desligo e reinicio o arquivo ele continuar nesse formato corrompido.
1 vote -
Lenovo Ideapad opens Display settings instead of Align panel when Shift + F7 is pressed
Help. I can't use the shortcuts properly. I press shift + f7 to open the align tool but it keeps open the display setting pop-up of the laptop.
I'm using Lenovo ideapad 5.1 vote -
quick keys for arrange disabled (but menu selection of arrange commands still operate)
Mac Pro (late 2013) - ai 27.1.1 macos 12.6.3 -
no conflicting system quick key found
online forums suggested quitting safari, which did not work
quitting everything else did not work either
next step is system reboot, but this is a bug if it requires a system reboot.1 vote
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