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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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791 results found

  1. 대지 복사

    일러스트레이터에서 대지복사기능을 이용해서 연결동작을 그리고있는데 가로로 대지복사했을때는 가로로 한픽셀씩 흔들림이 생기고 세로로복사했을때는 세로로 한픽셀씩 흔들림이 생깁니다 저는 alt로 대지복사를 했고, 상담원님을 통해 alt로 복사하지말고 ctrl+c, ctrl+v를 이용해서 그려보는것을 제안받았고 ctrl+c,ctrl+v를 이용했을때 픽셀이 흔들리는 문제는 해결되었지만 alt로 복사시에는 여전히 픽셀의 흔들림이 있습니다.

    1 vote

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  2. Can't open the illustration. The file is locked or in use

    We are getting an error message when we are loading our .aip file on Adobe Illustrator that says: "Can't open the illustration. The file is locked or in use." ID:-54
    Approaches (we followed to resolve this issue) :
    Uninstalled and reinstalled AI several times.
    We have checked the OS dependencies and verified with latest OS as compatible with AI.
    We have created plugins again and tried to load same in illustrator but problem remain same.
    We have rechecked and updates some build configuration but same issue again.
    We have verified the path of output folder and checked with via doing…

    1 vote

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  3. Adobe PDF プリセットの編集を行うと落ちる

    Adobe PDF プリセットの編集を行うと必ずillustratorが落ち、修正が保存されません。

    1 vote

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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。


    ご報告内容の現象は、macOS と Windows 両方で再現しました。


    修正などの開発進捗がありましたら、こちらでご報告いたします。

    よろしくお願いいたします。

    Illustrator チーム

  4. 1 vote

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  5. Crashing

    I am working on a 158 page book and have to make some changes in Illustrator. After every 4th Page Illustrator crashes on me.

    1 vote

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  6. My Graphtec CE Lite-50 cutting machine, is no longer working since the new 2022 Adobe Illustrator.

    I use the Graphtec CE Lite 50 to cut my vinyl. Since Adobe Illustrator updated to the 2022 version, my cut option to send it to the Graphtec to cut, is gone from the file section. Why is this?

    1 vote

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  7. アセットの書き出しができない

    Win10のイラレcc2021で、アセットの書き出しパネルに画像をドラッグしても読み込まず、何も登録されない。
    普段であれば複数選択したものをドラッグするとその複数分読み込み登録されるのだが、まったく一つも読み込まない。
    これは何も役に立たないクズ機能。仕事にならんし使えん。

    1 vote

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    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ドラッグ&ドロップでのアセット追加に関して、グループ化オブジェクトなどでの検証も行いましたが、問題は再現できませんでした。

    最新版「ver.26.2.1」でも再現するような場合は、お手数をおかけいたしますがカスタマーサポートにご連ください。

    よろしくお願いいたします。

    Illustrator チーム

  8. Just downloaded Illustrator and i have no free trial

    Hi I wanted to try the product, I just downloaded it, but I didn´t get any free trial.

    1 vote

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  9. 横向き棒グラフツールの数値の座標軸の変更

    1.お使いのオペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン

    Windows 10  25.3.1

    2.問題が発生したときに実行していた手順

    横向き棒グラフツールの数値の座標軸を変更して
    最大値500,000 間隔を7にする

    3.想定していた結果

    最大値と間隔が正常に表示される

    4.実際の結果

    最大値の数値と目盛りが表示されない

    5. [必要に応じて] Illustrator ファイルまたはビデオをアップロードしてください。
    https://community.adobe.com/t5/illustrator%E3%83%95%E3%82%A9%E3%83%BC%E3%83%A9%E3%83%A0-discussions/%E6%A8%AA%E5%90%91%E3%81%8D%E6%A3%92%E3%82%B0%E3%83%A9%E3%83%95%E3%81%AE%E4%BD%BF%E3%81%84%E6%96%B9/td-p/12392650
    コミュニティで質問し、回答をいただきました。
    こちらをご覧になってください。

    1 vote

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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました「棒グラブの座標値の間隔が『7』の場合、座標の最大値が表示されない」問題の再現を確認いたしました。
    間隔が「7」の場合にのみ発生するようです。
    (最大値が「500000」以上で発生しやすいようです)

    今後、さらに検証を進めてまいります。
    開発に進展がありましたら、こちらでご報告させていただきます。

    今後ともよろしくお願いいたします。

    Illustrator チーム

  10. Expand not working properly

    After I expand anything (texts, strokes etc.), nothing changed and texts are still editable or strokes are still strokes.

    1 vote

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  11. 文字パネルの水平比率の表示がおかしい。

    25.4.1をMacOS10.15.7で使用しています。

    文字パネルの「水平比率」、100%に指定しても
    あらためて確認してみると99.999%に戻る。
    フォントの種類を問わずです。
    とても気味が悪いです。

    1 vote

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  12. Digitizer driver broken after switching to touch mode

    I'm working on a Lenovo Yoga ThinkPad with Wacom digitizer.

    In normal (notebook) mode, the pen is working properly. However, when flipping the screen and rotating it for hand writing (so that it lies flat in front of me) the Wacom driver breaks. No further input with the pen is possible. Starting the Wacom configuration tool says, the driver is not running. (It was working before properly.) Things are normal again after a reboot - until a flip the screen.

    The issue is reproducible and appeared first after the upgrade to Illustrator 2021 (25.4.1) and Windows 10 version 20H2.

    1 vote

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  13. illustrator 2021 ouvre photoshop 2020

    Sur Mac (pas sous win), illustrator 2021 ouvre les liens (pour modif) dans photoshop 2020, même si photoshop 2021 est ouvert…

    1 vote

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  14. 文字をアウトライン化した後、グループ解除して透明度をつけるとR形状の部分のアンカーのハンドルと同じ角度の補助線のようなラインがでる

    環境
    Mac OS 10.14.6 Illustrator2021 ver.25.4.1

    再現手順
    1.文字を入力後、アウトライン化
    2.グループを解除する
    3.不透明度をつける(データは20%設定)

    フォントはいくつか試しましたが、試したフォント全てにでました
    他のIllustrator2021を使っているMacでも試しましたが同じ現象がでています。グループ解除を行わなければでません。

    1 vote

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    Under Review  ·  PCM Maro responded

    Illustrator 製品版フィードバックへのご協力ありがとうございます。

    ご報告いただきました「アウトライン化した文字に不透明度を設定すると、アウトラインの曲線部分に補助線のようなラインが出る」という問題につきまして、以下の条件で再現されることを確認いたしました。

    1. アウトライン化した文字列をグループ解除する
    2. 不透明度を設定する
    3. GPUプレビューで表示する(CPUプレビューでは問題ない)
    4. フォントの種類に依存しない
    5. macOS / Windows ともに発生する

    今後、開発の進捗がありましたらこちらでご報告いたします。
    よろしくお願いいたします。

    Illustrator チーム

  15. Arrange not working properly

    Arrange doesn't work as it did before: being able to select multiple objects and hot key them back or forward. P

    1 vote

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  16. Currently in Illustrator 25.4.1 Transparency Mask is not working

    Currently in Illustrator 25.4.1 when using Transparency Mask the mask is not showing as opaque, it seems to show a tint of the element being masked.

    1 vote

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    Most probably the black object in a mask has a black fill set in Grayscale, set by K value, while the document is in RGB mode. 100%K is not not equal to RGB0,0,0. This is a pretty common issue, since Ai uses K in RGB, especially in the default gradient. Changing the fill to RGB in Color panel can fix that. Please comment back if it helps.

  17. Strumento di Selezione non funziona

    Lo strumento di selezione non funziona, non ci sono differenze con lo strumento di selezione diretta. Non si riesce più a ridimensionare un box di testo o un qualsiasi oggetto selezionato.

    1 vote

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  18. Communicating with Adobe

    Hi Adobe people,

    I have a question about the communication with users. Under what circumstances does it make sense at all to post a comment/bug/idea/etc. in this place. Do users get heard? Is there a limit of votes above which ideas are actually implemented? How are decisions about what is fixed and what not made?

    I am asking because I have so many points collected over the years that I am planning to post. But this is kind of a lot of work on the side of regular work day that I want to make sure it is worth the…

    1 vote

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  19. Get familiar pop over on Mac, comes up blank with no buttons to close.

    Have seen this on the most recent two updates for Illustrator - currently on 25.3.1.

    The help pop up loses its buttons and cannot be dismissed. Have to quit.

    1 vote

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  20. Outline view (ctrl-y) crashes Illustrator 25.3.1 immediately.

    I had this problem in verion 25.0, and then it went away with a couple of updates, and now it's back in 25.3.1

    Right now, the way it works is that I'll make a thing - anything (eg. just a rectangle), hit CTRL-Y (outline view) and... Illustrator crashes.

    Anyone else got this?

    1 vote

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