Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Send to back

    I am busy working on a big logo project on illustrator, using only one layer. I started filling up the art-boards and space available. However, after only using about a third of the available space the send to back feature wouldn't work. It would register the object as infront of the other object but it wouldn't show the object I placed infront.

    I am a 14 year old student at the International School Eindhoven.

    1 vote
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  2. Frozen

    I am using Illustrator CC 2018
    Whenever I am working with type, if I want to change the kerning, the software gives the message in the attached file & completely freezes. I can't exit or do anything. I have to force quit the application in order to get it to work again, which makes me lose a majority of my work and then have to redo.

    1 vote
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  3. All of the bugs I have dealt with in just one week!

    These are all the issues that I had this week. Solutions?

    1/31 Anchor points refuse to join
    1/31 Eraser not working
    1/31 While using shape tool to make a circle it changed to a square mid-creation.
    1/31 Resize handles not appearing while using direct selection tool.
    2/2 Cannot deselect by clicking, must choose deselect.
    2/2 Font names disappearing from font selection drop down.
    2/2 While image is selected, crop button has disappeared from the top bar.
    2/6 Crop disappeared again.
    2/6 Direct selection tool not allowing resize again.
    2/7 Crop disappeared again.

    1 vote
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  4. Crash in Illustrator CC 2018 while using wacom

    Illustrator crashes while using wacom and switching tools after copy paste.

    1 vote
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  5. cant sign in to creative cloud

    i open a project i was working on and and i didn't have the font, it prompted me to sign in to creative cloud and when i did it adobe app tries to open but cant.

    1 vote
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  6. Bug saving and opening legacy version 8

    Bug in latest version of Illustrator CC2018
    A file saved as version 8 (eps or ai doesn't matter) can't be reopened in Illustrator CC2018.
    Got this problem since this month (January 2018)

    1 vote
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  7. In CC2018 the combination of alt and shift to duplicate and align at the same time doesn't work at all

    Hi
    In CC2018 the combination of alt and shift to duplicate and align at the same time doesn't work at all in my iMac.
    I would like to know how to fix this problem since this is very difficult to work like this.

    Thanks
    Avital

    1 vote
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  8. Multiple Bugs

    Alrighty, there are a few different things going wrong here. The version of Illustrator I'm using is CS3 on Windows. One of my issues is that when I'm using the selection tool, it won't select an object if I simply click; if I want to move an object or simply select it to re-scale it, I have to click and drag my mouse over it. This makes my life difficult, as it's a serious pain to select objects, and it's extremely annoying.
    Another issue I'm experiencing is difficulty duplicating objects. Alt-Drag isn't working on objects; if I want to duplicate…

    1 vote
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  9. 1 vote
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  10. Units constantly auto resets to inches on every new document no matter how many times the preferences are set to point.. This bug needs a f

    The most current version of Illustrator auto resets to inches for units with every new document created. I have set preferences for points, quit Illustrator and relaunched to create a new document and preferences default back to inches. This is a bug that needs a fix.

    1 vote
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  11. Adding a workspace crashes Illustrator

    Illlustrator CC 2018 - build 22.01

    Document with 5 A4 workspaces side by side, adding a new A4 workspace makes Illustrator crash immediately. No saving, no warning no nothing ...
    The only way I can find is making a new dociument with the number of pages you need and copy the artwork. Good luck if you have several layers, and you have to redo everything if you need one more page.

    1 vote
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  12. Can't make a copy of existing line

    Illustrator 22.0.1 (64-bit) Windows 10

    I had a vertical line I wanted to move and copy. I tried dragging it with the alt key pressed and it only moved without making a copy. I tried the Move dialog and clicked the Copy button and it again only moved wihout leaving a copy.

    1 vote
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  13. Caps Lock

    My version of Adobe Illustrator acts like the Caps Lock is on when it is off, and when I press the button again, it returns to the original tools. Help!

    1 vote
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  14. Files are plugged and then deleted !!

    I made a very big job and then the computer got stuck and the file was deleted until the previous maintenance and destroyed 8 hours of work.
    help me!!!! avniyahav@gmail.com

    1 vote
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  15. 1 vote
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  16. Units not appearing when trying to re-size an artboard

    Bug - units not appearing when trying to manually re-size and artboard

    Your version of Adobe Illustrator - 22.0.1 (macOS High Sierra v10.13.1)
    The steps you were taking when you experienced the issues - Trying to manually re-size an artboard since upgrade to High Sierra
    Your expected result - units to appear
    Your actual result - units not appearing

    Side by side expected/not expected results.

    1 vote
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    Hi,

    Please see if Snap to Grid is on in your document? If yes then try turning that off and try again.
    Otherwise follow below steps :
    > Click on finder , when you will click on finder on mac at the top you will see an option as “Go”
    > choose Go > Go To Folder
    > In go to folder , type ~/library
    > choose application support/Adobe/rename the folder named as Adobe Illustrator22Settings to Adobe Illustrator21Settings.old
    > go back to library folder where you got application support folder and scroll down
    > Open the Preferences Folder rename the folder named as Adobe Illustrator22Settings to Adobe Illustrator22Settings.old

    Launch Illustrator and check if it works and share the outcome with us .

    Thanks
    Nitish

  17. Selection tolerance issues using pen

    When I'm using Surface Pen on my Surface Book Illustrator randomly starts to select nearest top objects instead of the highlighted one. It starts randomly but very often. Opening preferences and checking-unchecking anything then pressing OK temporary fixes this issue. If i'm using touchpad - everything is ok.
    I've already reported this bug to Windows Ink Team (windowsink@microsoft.com), but am duplicating it here, because i'm not sure what is causing this issue. Windows 10 and Adobe apps were updated on the same day for me and both of them have a lot of issues, not only when i'm…

    1 vote
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  18. CMD+D issue...

    I used to be able to copy and paste an object and then CMD+D to continue duplicating but it doesn't seem to work at all in Illustrator CC 2018...I downloaded CC 2017 again where it used to work, but it doesn't work with that either and doesn't even seem to be a feature anymore. Does anyone have any way to fix this? Thank you!

    1 vote
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  19. Transparency gradient mask

    Hi,
    I use Illustrator CC 21.1.0 on Mac OS X El Capitan ver 10.11.6
    I encounter a problem with transparency opacity mask. Basically it doesn't cover properly the area where it should be fully transparent (black part). Despite the colour being set to 100% black ant opacity 100% there still is a hint/shadow of colour. In this case I would expect that from the bottom gradient goes up gradually form completely transparent to 100% opaque. And this going on for some time. See attached screen shot.

    1 vote
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  20. Kindly Fix All The Bugs Of Illustrator CC 2018 & Photshop CC 2018 Plz

    Kindly Fix All The Bugs Of Illustrator CC 2018 & Photshop CC 2018 Plz

    1 vote
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