Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
790 results found
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'cannot complete the operation because the layer is locked or invisible'.
Always getting prompt: 'cannot complete the operation because the layer is locked or invisible'. Whenever I open an existing doc or switch between tabs! Started happening a couple of weeks or soago. Have updated, reinstalled, deleted prefs etc etc. Driving me crazy!
1 vote -
v25.21 can't drag Illustrator window to external monitor (Windows 10 64-bit)
Clicking and dragging the illustrator window cannot bring it from the primary monitor to the external monitor. All other windows and programs can do it my system except Illustrator.
1 vote -
copying from more than one layer
On Macbook, Big Sur OS, Illustrator V25.2.1, CC.
Illustrator only copies from one layer when objects from multiple layers are selected. Attached is a video where I select paths from two layers and attempt the methods; ALT+Drag, Transform-COPY, and CMD-C + CMD-F to copy the desired objects.
Each time illustrator selects the paths I want, but only ever copies the paths from one layer. Even when using transform, illustrator previews all the paths, but when I choose COPY, it then reverses and only copies the top layer.1 vote -
Illustrator continues to crash when trying to place an image
I can do other things within Illustrator, but I can't seem to place images without the program crashing. I've tried restarting my machine, updating, and reinstalling the program, but nothing seems to help.
1 vote -
No puedo copiar objetos entre pestañas utilizando alt+click izquierdo y arrastre
Cuando copio un objeto (elemento) por el método Alt+click izquierdo y arrastre del ratón y quiero trasladarlo de pestañas no se abre la pestaña de destino. El objeto se copia, aparece el símbolo + y la pestaña cambia de color pero el documento de destino no se abre. Esto no pasa si paso un objeto de AI a PSD ni entre pestañas de PSD que si se abren y los elementos se copian sin problema.
Mi versión de Adobe Illustrator es la 25.2.1.
1 vote -
New Update (v25.2.1) crashes/restarts computer when opening up application
Every time Illustrator is opening it is completely restarting my computer for no reason. It might be conflicting with a recent windows update or another program update.
1 vote -
Overprint
Overprints do not show in presentation mode, both overprint attributes and Pathfinder trapping. See attached image shots.
This is true in both version 25.2.1 (64bit), as well as beta version 25.3.192@232370(64bit) - Windows 10 Home version 19091 vote -
1 vote
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Point d'ancrage texte ou objet disparait en zoomant en mode tracés
Il est impossible de travailler correctement avec cette nouvelle fonction où les points d'ancrages (x) d'un texte et d'un objet disparaissent lors du zoom au delà de 140% (mode tracés). Pouvez-vous me confirmer que c'est un bug en vu d'être corrigé ? dans l'attente, merci.
1 vote -
Find & Replace Freezes Illustrator
Whenever I open a file with missing links, I'm prompted to find and replace those links as per usual. Within the last couple months, however, this feature has stopped working. I can choose to replace a missing link, and my file browser will open, but nothing is clickable and the entire software just freezes. I have to open task manager and force Illustrator to quite and then reopen it. It works if I'm already in the design file and select the link and choose to replace it, just not when I initially open the document.
1 vote -
Ugly edges when using clipping mask or stacking objects with the exact same shape
Whenever stacked objects have the exact same shape, or when using a clipping mask, the colors from the objects below will be visible around the edge of the upper object. See screenshot.
This will probably not show when you print, but it does show when you rasterize a vector image. The screenshot is from a rasterized .ai image opened in Photoshop. So it's not just a preview bug in Illustrator.
And it's quite disturbing to see these ugly edges when work on your illustration.
1 vote -
Try to lock a layer but won't get locked!
Layers problem, I can lock it but in an instance it unlock itself! Really annoying. Every time I try to lock it keeps doing that. So the only way its to hit "lock the selection" command 2. Come on! Please fix the bug!
1 vote -
Unable to open old Illustrator files
Details of your operating system and version of Adobe Illustrator (desktop):
- MacOS Big Sur 11.1 (20C69)
The steps you were taking when you experienced the issues:
- Attempting to open an older Illustrator file that was created on a previous version.
Your expected result:
- The file would opens successfully
Your actual result:
- The file does not open, Illustrator auto closes and I receive an unexpectedly quit system error messageCan provide screen recording of issue, but file too large for upload
1 vote -
Unable to paste into specific sublayer (Paste Remember Layers is unchecked)
I am unable to paste copied items into a selected sublayer - they are instead pasting into the main layer.
1 vote -
Illustrator completely freezes and the only way to fix it is to completely restart my computer
after I've been using Illustrator awhile it completely sort of freezes up, I can still move things on my art board but can't edit them or use any panels. When I click on the options they appear black until I hover over it and sometimes the editing window goes black. It doesn't let me save my document or close the program without completely restarting my computer. It has happened multiple times, I'll attach some pictures to show what I mean by it is just black.
1 vote -
Ungrouping outlines of text turns white
I've been experiencing an issue that whenever I convert a text to outlines and ungroup them, they all turn white and I have to recolor them.
See attached for example.
1 vote -
offset
In the past, when i made an offset path, after that i could make a "transform again"(cmd + d) but in this last versión (2021) i couldn't, is this a bug?
1 vote -
bug rotation de l'objet prioritaire sur redimensionnement
lorsqu'un objet est sélectionné, suivant l'endroit où le curseur se trouve sur cet objet, les fonctions de rotation, redimensionnement, déplacement ou coins arrondis apparaissent. Lorsque je suis sur l'endroit correspondant au redimensionnement (double flèche horizontale ou verticale suivant le bord approché) et que j'actionne (click) le redimensionnement, c'est la rotation qui est exécutée. Je dois zommer bien plus près et répéter l'opération pour que ce soit effectivement le redimensionnement qui s'exécute.
1 vote -
Select Next Object Below
Running Windows 10 (64-bit) and the latest version of Adobe Illustrator. The bug I am experiencing is the shortcut to Select Next Object Below (Alt+Ctrl+[) is not working properly. Neither is the Select Next Object Above, nothing new is selected when I press the buttons, it remains on my already selected layer which is neither the top most or bottom most.
1 vote -
Your software keeps crashing
With every new release your software becomes more unstable and unusable. There are alternatives out there that are way more inexpensive and soon might be better. And if you don't thinks giants can't fall. look around you.
1 vote
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