Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
786 results found
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Adding Assets to the Asset Export panel
In Attached document Art board #1, when selection one object and adding to asset export panel with 'Option' key pressed, it'll always add the Light Red Curved brush, as if this line magnetised to all vectors on that Art board.
1 vote -
Heavy upload to adobe.io (amazon) without files opened
During one week I left Illustrator opened.
During this week, Illustrator upload 21 Gb of data!How that's possible?
What data?My post in public forum:
https://forums.adobe.com/message/110855951 vote -
Distribute Anchor Points not always working
When all Anchor Points of a Path are selected, Ai automatically assummes an Object selection, stopping the possibility to make use of the Distribute Anchor Points function.
1 vote -
Bring object forward (Ctrl + ] ) bug. Nudging left/right instead of moving forward.
There is an Illustrator bug I have previously and am currently experiencing that makes an object nudge to the right/left when trying to bring an object forward. I've had this happen on Windows 7 and Windows 10. There is obviously a workaround for this, i.e. View Outlines > Select > Bring object to front / Cut Paste in Front / Paste in Back, Save and Restart Illustrator etc. but it is counterproductive to efficiency.
Background: I'm a 10 year+ agency professional who specializes in UI design, illustration and branding.
1 vote -
(v23.0) Al crear la capa 2 y cerrar el programa sale el mensaje "Adobe Illustrator CC 2019 dejó de funcionar"
teniendo una imagen o figura hecha y al crear capa 2 solo cerrando sale este mensaje
1 vote -
Ai 23: Layer control panel, problems with names containing underline characters
case 1:
Adobe Illustrator Version 23.0.3 (64-Bit) Windows 10
To reproduce:
• Create a blank document
• Create a new text object with the text "texttext"
• Give the text object the name "namename" in the Layers control panel
• "File->Save under" as svg, Klick Button OK
. Klick Button "SVG code ... "
-> result:
<text id="name_x5F_name" transform="matrix(1 0 0 1 224 116.52)" class="st1 st2">text_text </text>-> expected result:
<text id="name_name" transform="matrix(1 0 0 1 224 116.52)" class="st1 st2">text_text </text>see testAI23.ai, testAI23.svg
case 2:
AI19: Adobe Illustrator Version 19.1.1 (64-Bit) Windows 10 2015.1.1
see attachments: two…1 vote -
Bezier Curves break on circles when compounding shapes.
1) Windows 10, Illustrator 23.0.3(64bit)
2) Experienced a bug while compounding a shape into a circle, this managed to break the Bezier curve. This became an issue with a plot cutter slicing from one point to another in graphics production. The issue can be seen when compounding a shape. After using the pathfinder to minus a shape, two live corner appear in the center of the selection. When pulled the live corners on the circle create angled points.1 vote -
illustrator 23.0.3 crashes every I use eyedropper tool.
illustrator 23.0.3
crashes consistently using eyedropper tool.
Mac Mojave operating system, ver 10.14.4
IMAC pro 3.2 ghz processor intel xenon.point sample crashes every time
3 point average crashes almost every time
5 pt sample crashed after 3rd time using tool.1 vote -
1 vote
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Template files (.ait) use/show the Adobe Swach Exchange (.ase) icon in Windows Explorer
I contacted the support center.
It was said that the same thing happened with windows of the support center.
Please address this issue1 vote -
ALIGN not working correctly in Illustrator 23.0.3
Ever since the latest update for Illustrator (23.0.3) Align does not work correctly. I've got 3 items selected; I click on the Align tab; use the "Align to" dropdown box and select "Align to Selection"; then click the "Horizontal Distribute Space" icon - but it distributes it across the page instead of just the THREE ITEMS I've selected.
I've noticed other align issues over the last week or so but cannot give details like I did above because today I stopped my work so I can come out here an list my problem.
There are so many bugs and issue…1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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crashing while working every day
crashing while working every time?
1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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AI smartobject doesn't open from Photoshop
This is an old bug THAT IS BACK!!! Double clicking an AI smart object in photoshop opens Illuistrator but it doesn't open the object. You have to close Illustrator completely and do it over again until it works.
1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Illustrator problem
This is not ethical. I know that. But I want to publish this video. Just explain to me why these problems are caused. I've never seen any logical explanations until this time. And that makes me sad.
Illustrator is very clumsy, slow, has bad performance, interface bad and exhausting.
Example, I can't easily apply effects on an object or text. Restricts me with everything. These are very simple and the features that should be. I'm sure a lot of people think that.Affinity is small size, more practical and user-friendly, faster and cheaper.
Many of your competitors come up with…1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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No display of document when opened in ADOBE.
Document does not display when I scan to computer and then open it. However, when I've attached to an email, I can open and view it. I have a Lenovo, so its not just a MAC issue
1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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When copying/pasting an item(s) the color saturates
BUG! When copying and pasting shapes/images/etc in illustrator the colors over saturate (see my example ) In the example its very clearly over saturating the red and yellow color as well as the images. PLEASE FIX!!!
1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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copy and paste only works sporadically with Wacom tablet. All AI versions up to CC 23.0.2
From at least version CS6 to CC 23.0.2 copy/paste when using a Wacom tablet only functions some of the time and I can't figure out a pattern to the behaviour. Using a mouse on the same system had no such problems. This is either using shortcut keys or the Edit menu commands. Problem on Win 7 Pro, although I've heard reports of it occurring on other O/S. This may be a partner to the "sticky rotate centre" issue reported elsewhere and which also occurs on my system.
1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Artboard Navigation control at bottom of screen v 23.0.2 (newest update)
Artboard Navigation control at bottom of screen shows up in the middle of the the screen when I use my larger screen. When I drag the window to my small screen and then back to the large screen, the artboard navigation control is back at the bottom. If I open a new file, the navigation control is back in the middle of the screen. This is version 23.0.2 (dowloaded and installed 3/6/19)
1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Paste to Center [not working]
Illustrator 23.0.2 does not paste into the center of the art board, despite having already centered the art board in the window.
1 votePlease accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html .
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Constantly Crashes while opening file in newest AI v23.0.2
Repeated Crashes while trying to open AI file
Unistalled and Installed again
Issue persistsOperating System Windows 10 Home 64-bit Operating System, x64-based processor
Processor Interl(R) Core(TM) i7-6500U CPU @ 2.50GHz 2.60 GHz
Installed RAM 8.00 GBIllustrator version 23.0.2 (64-bit)
SYSTEM INFO attached1 voteThank you for working with support. I have been informed that the issue was resolved after
AMD Radeon R5 M355 driver were installed from 2016
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