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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Expanding compound path causes a shift in the object shape

    If I call Expand on a compound path, there is a shift in the width and height of the object. This seems to only be a problem when the stroke is in the center. If the stroke is inside or outside, there isn't a problem.

    2 votes
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  2. SVG Paths with marker endings render only the markers, not the paths


    1. Import the attached SVG file into Illustrator.

    expected result: Illustrator should display a line with an arrow at the end.
    actual result: Illustrator displays only the arrow at the end.

    also attached: image of problem behavior.

    removing the marker-end attribute from the path in question will display the line.

    2 votes
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  3. Adobe Illustrator crashes when trying to create or open file..

    I decided to use Illustrator today and when i tried to make a new file, it would open and just stay grey and eventually it would stop responding and i would have to force quit it. I tried to open a file and edit it but the same thing happens. I am using Adobe Illustrator CC 2019.

    2 votes
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  4. reflect tool showing artifacts when flip mirroring a live paint group

    the live paint tool when mirroring via reflect (O) function, seems to always distort parts of the flipped and copied image, sample here. but ive had worse results.

    2 votes
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  5. Enormous issues with Illustrator 2019, OS High Sierra

    Illustrator 2019 is acting very strangely. If I undo once, it goes back several steps and I cannot bring back those steps. It removes layers and artwork without any actions. When I save, it removes several actions every time.

    If I quit the program completely and restart, it acts normally for a few steps and then starts the whole disappearing act again. I have re-installed the program a few times recently but the same thing keeps happening. It's extremely time-consuming and frustrating!

    2 votes
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  6. Illustrator Keeps Crashing

    Illustrator crashes every time I use it. I could be drawing for two minutes and it will crash out of nowhere. It often lags as well. I have the newest update and have tried uninstalling and installing it and still it continues to crash. I am using Windows 10 Pro with illustrator.

    2 votes
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  7. Parts of image becomes invisible in preview mode

    Every now and then when I rotate, move or resize objects, parts of my image become invisible, like there were rectangular shaped holes cut through it. I have to go to "Outline" and back to "Preview" to make it look normal again.

    I use 23.0.3, latest Windows 10, Nvidia GTX460.

    2 votes
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  8. 2 votes
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  9. Align to Artboard Bug 23.0.4

    Usually when selecting a single object, the align panel defaults to "Align to Artboard." Since upgrading today, it's not doing that. It stays in Align to Selection mode and then the buttons do nothing. Happened after update to 23.0.4 on Mac OS 10.14.5

    2 votes
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  10. Frozen shapes and text boxes

    When I am creating shapes or text boxes, the box freezes. Meaning I cannot resize or scale it, but I can drag it freely. All four corners turn blue as if I used the direct selection tool to select all four corners but I have not. This sometimes solves itself when I exit out of illustrator and open it back up. Sometimes I have to uninstall illustrator and reinstall it to solve the problem. Regardless, it happens at least once a day. And my job relies HEAVILY on illustrator to complete time sensitive projects. PLEASE help me find a solution…

    2 votes
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  11. Bizarre Blending Behavior

    When blending from one object to another, everything works great unless I want to expand the shapes, and then things get a little bizarre. i use this tool quite a bit and when expanding my blends, since CC 2019, I've never had a problem until now.

    Not sure how to fix this other than rebuild the shapes... but this time it's a simple shape. Other times, it was not. Very inconvenient. Bewildered.

    2 votes
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  12. IMAGE TRACE ADVANCED

    adobe illustrator cc2018
    image trace disappears when i click advanced options. need to remedy this asap. tried updating and closing all other apps before starting...

    2 votes
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  13. Using Batch... and "Override save/export commands" does not work

    Example: I have an action that prepares a logo file, then saves to ai and svg, and exports to png and jpg.

    I have it recorded as an action, and it runs great.

    If I try to use "Batch..." to run it on a folder of images I have options to "Override Action 'Save' commands" and "Override Action 'Export' commands" that will let you point the save/export commands to a new folder. This is great in theory, but does not work right.

    After running the batch, I only have 2 files. Not 4. The Save as AI then SVG steps…

    2 votes
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  14. Buttons in properties panel not recording in Action

    When recording an action, there are things in the Properties panel that does not record properly.

    Example: Flip horizontally/vertically. The buttons does not record, but choosing the same options from the Transform panel menu does record.

    Is anyone maitaining Actions in Illustrator? It is awesome, but still needlessly limited due to many things not recording, forced hard-coded paths when recording save steps, etc.

    Perhaps learn a little from Photoshop where actions work better (though still limited).

    2 votes
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  15. Action not showing all recorded attributes

    In the Actions panel, most of the settings for some recorded tasks such as saving, exporting, etc. does not show up in the actions panel so I cannot even tell what file type the step is saving as. Is that intentional?

    2 votes
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  16. Expanding a Live Paint Object Changes Dimensions

    Reporting a very frustrating Illustrator bug that has been there since version CS6 at least.

    There is a bug concerning the Live Paint tool. Live Paint objects need to be expanded most of the time to develop them further in Illustrator. However, after expanding, the dimensions of the shapes get distorted and this renders the Live Paint tool completely useless for precise drawings or illustrations.

    I hope something can be done to eradicate this bug as it extensively hinders workflow of many projects that need to be developed with Illustrator.

    Thank you.

    P.S. The same happens not only with imported…

    2 votes
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  17. If I have an illustrator file open, and then open a second, I can't view the 2nd file even if it's the one selected

    I am having a consistent issue that any time I open a second file in illustrator, the view is always on the first file, even if I have the 2nd file selected. I have not found a way to resolve this so I can't copy and paste between files!

    2 votes
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  18. Illustrator problem

    This is not ethical. I know that. But I want to publish this video. Just explain to me why these problems are caused. I've never seen any logical explanations until this time. And that makes me sad.
    Illustrator is very clumsy, slow, has bad performance, interface bad and exhausting.
    Example, I can't easily apply effects on an object or text. Restricts me with everything. These are very simple and the features that should be. I'm sure a lot of people think that.

    Affinity is small size, more practical and user-friendly, faster and cheaper.
    Many of your competitors come up with…

    2 votes
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  19. Blue horizontal lines

    Is this normal? My imac is 3 days old and these blue horizontal lines show up in illustrator cc.
    imac w/ mojave

    2 votes
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  20. Gradient tool issues


    1. Handles on on object's Gradient Annotator are difficult to adjust once a gradient has been dropped. Usually, handles simply don't respond. User needs to start from scratch and create a brand new gradient rather than make small adjustments to existing ones.


    2. Repeated but not consistent bug: adjusting one gradient causes changes to unrelated gradients on same document.


    3. Live preview of gradient tool is prohibitively slow, esp when gradient is anywhere near an existing Effect.


    FIX: Allow us to toggle the preview effect.


    1. Dropping a color onto the gradient slider, color creates a new color-point onto slider, immediately next to existing…
    2 votes
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