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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator (desktop)
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video

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  1. Pathfinder tool functions not working

    I am using Illustrator 2021, which just auto-updated, running on Windows 10.

    The Pathfinder tool's functions (Unite, Minus Front, Intersect, and Exclude) are not working just after Illustrator 2021 updated. The Intersect subfunction still produces a "The filter produced no results" error box, but none of the other functions do anything.

    In the attached image, the two ellipses are supposed to get merged into a lumpy shape, but they don't.

    2 votes

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  2. units won't convert for ruler

    I converted the units in my preferences to inches however the ruler kept displaying cm regardless.

    2 votes

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  3. Never ever change keyboard increments to 0,0028px

    I updated illustrator this morning, and without ever knowing that this could be a possibility...nudging with the arrow keys just seem to stop working. It was extremely annoying since it is kind of second nature for me to use it. So I scrolled through google, looked everywhere to know how and why this is happening. After a while, in the midst of working, I finally see that I could change the 'keyboard increment' back to my trusted 0,5 px. I am truly baffled why anyone would think it is a good idea to just change that to 0,0028? what would…

    2 votes

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  4. Pixel Preview distorts text at 100 and 50% in CC 2020 (and 2020 beta)

    When Preferences > Display Print Size at 100% Zoom is checked Pixel Preview gives a distorted (and wrong size) preview.
    This does not happen in CC 2019
    Create some text.
    Zoom to 100%
    Turn on Pixel Preview
    Result > the view percentage changes to 126,87%
    Zooming out to 100% or 50% shows very distorted text.
    This does not happen in CC 2019 (see attached image).

    2 votes

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  5. Sizing bug of objects with corner radius

    Create a rectangle 25mm x 25mm.
    Change corner radius to 1mm.
    Rotate the rectangle 45 degrees.
    Try to change the with or height to 25mm in the transform palette.
    You will get weird 24,7714mm, 25,0076mm, 24,9997 sizes.
    Illustrator 24.3 MacOS verion.
    It's a shame that such an expensive graphic program can't handle the basic task of sizing objects.

    2 votes

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  6. 「戻る」「進む」を繰り返すとオブジェクトが消える

    1:os…windows10
     バージョン:2020。2020/9/4現在で最新のもの
    2:ショートカットキーで、「戻る」「進む」を何度か連打する
    3:データの巻き戻し等ができる
    4:「戻る」「進む」で変化があったオブジェクト自体が丸ごと消える
     例)テキストオブジェクト「こんにちは」の「は」の部分に変更があった場合、テキストオブジェクト「こんにちは」自体が消滅します

    今回大切なデザインデータが消えて憤っています。便利な機能追加は有難いですが、デバックはきちんとやって頂きたいです。これは数人体制で1日デバックすれば分かるレベルかと。
    今後に期待しています。

    2 votes

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  7. Lines form while moving canvas

    Every time I move the canvas down using the hand tool or scrolling up, these weird horizontal lines of color like 1 pixel high drop like some delay previewing or something. It's not easy to explain.

    I don't experience this in any other Adobe program.

    2 votes

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  8. Copy/Paste not working. Only pasting text

    I'm having an issue of pasting items not just within the same doc but also in other docs.

    I wanted to past a vector with writing in it onto another artboard, but only the text copies over and it doesn't keep the font settings, it goes to default settings. It also doesn't paste in place as requested it pastes off the artboard in a random place.

    What I wanted was to paste in place on another artboard or another doc, retaining all the information of the copied item. It worked perfectly before but I'm not sure why it's changed.

    I'm…

    2 votes

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  9. Place - wedge in image appears and moving images is clunky

    When I place an image, a wedge appears, and it only goes away when I lock, and then unlock the layer. If I start moving the image around again, the wedge appears again.

    Windows 10
    Illustrator 24.2.1 (64 bit)

    2 votes

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  10. Rotate tool

    in Illustrator 24.2 the rotate tool often seems to default back to random numbers now instead of to the last used or something that might make sense (eg 90). eg 93.24

    2 votes

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  11. Odd black appearance when selecting two paths in succession

    Mac OS 10.14.6; Illustrator 24.2
    When I select two paths/strokes with the direct selection tool in succession, using the shift key to add the next path, the first path displays as a solid black path and obscures the anchor points. I often need to see those anchor points.

    2 votes

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  12. Scaling freeform gradient objects with real-time drawing/editing on.

    When I have real-time drawing turned on, I can't select multiple objects that contain freeform gradients and scale them without losing the appearance of the objects. A single object works, more than one at a time will not. If I turn off real-time in preferences, this resolves the issue.

    Mac os 10.14, Illustrator c 24.2

    Please see videos for demo:

    https://www.loom.com/share/5040af7faaec469ea51dbacec54ad60a

    https://www.loom.com/share/36b855a5d05b4119828a0c7680036ee6

    Problem resolves when turning real-time off:

    https://www.loom.com/share/4d45e69091b149d88b41661b30a49baf

    2 votes

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  13. Creation and modified date become the same on illustrator files 2020 cc

    The creation date on illustrator files changes when the file is modified - I need to see creation date for accurate search and timings
    24.1.3version
    It has been reported previously but I cant find the post.

    2 votes

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  14. Allow to isolate a compound path when only a part of it is selected

    Since we can't isolate components of compound path and shapes it is strange that Ai won't isolate a whole compound path/shape when you select only a part of it.
    Try this:
    1. Create compounds path/shape — like a torus
    2. Use Direct/Group Selection tool to select only the inner circle if your torus
    3. The 'Isolate Selected Object' button won't appear on the Control panel and the assigned hotkey won't do anything.

    This should be fixed. Ai should allow to isolate a compound path/shape when you select a part of it.
    Also, I think that Ai should be able to…

    2 votes

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  15. Crash on open/new documenti after window 10 update 4560960

    After 4560960 update, illustrator crashes on open or new document.
    Uninstalling update does fix it.

    Windows 10 home, all latest updates applied, happens on 10 machines, all different hardware.

    Not sure if illustrator or windows bug. For now delayed updates for a week, hoping in a fix soon.

    2 votes

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  16. 2 votes

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  17. Random bug of unselected object frame, from locked layer, visible even though not selected

    Only way to remove the frame is to shut the file down and then reopen. Unable to take a screen shot as the frame disappears when taking it.

    Mac OS Mojave 10.14.6
    Illustrator CC 2020 24.1.2

    2 votes

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  18. Unable to save file in Illustrator 2020 Mac OS Catalina v.10.15.4

    Unable to save file in Illustrator 2020 Mac OS Catalina v.10.15.4

    I am completely unable to save a file and about to lose an afternoons work on a deadline. I have tried every workaround posted here and still not working. Come on Adobe, this has been reported for months.

    2 votes

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  19. The document "annoyingbug.ai" is currently getting saved. Try again after the process is complete.

    "The document "annoyingbug.ai" is currently getting saved. Try again after the process is complete." This pops up when you use save as while there is a save currently going on.

    This dialog box was removed when closing the document in 24.1.1. Can we also get it removed when using save as?

    Would be nice if the save as started once the current save is done like in previous versions.

    Thanks,
    Josh

    2 votes

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  20. BUG: SVG export problem

    When I create a shape that is between a circle and a square, it is rendered as a circle in an SVG export, while a PNG export (via save for web) makes a good shape.

    2 votes

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