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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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665 results found

  1. All Text is not visible and Can't move the objects. The requested transformation would make some objects too large issue.

    I opened a project I was working on last week this morning and encountered this issue. All my text is not visible and I cannot move any text boxes without an error message coming up stating: Can't move the objects. The requested transformation would make some objects too large. I tried all the other solutions listed that could be found on Google and this forum. It happens for every project I open. I attached images of what I see and the error message.

    1 vote

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  2. Pasting text from Microsoft Office does not work on Mac but works on PC

    This has been an issue for quite a while on many different machines Mac OS version, and Illustrator versions over the years and is consistent. When copying text or vectors containing text like graphs from a Microsoft Office app like Excel, PowerPoint, or Word. Then pasting into Illustrator, the graphics and vectors are correct but the text is illegible in that it is corrupted in some way so it looks like symbols.

    I know it works on Windows as this is my usual workaround in the past, but my main machine is a Mac and this is a very annoying…

    1 vote

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  3. Illustrator Freezes when trying to scroll fonts

    When text is highlighted, and I go to change the font and use the scroll bar on the right to scroll down, the program freezes indefinitely.

    No custom fonts installed.

    2021 Macbook Pro M1 running Sonoma MacOs 14.3.1 (23D60). No other applications open.

    I used the MacOs Screenshot App to record the bug in action. However - when recording my screen, the bug does NOT happen. I tested this multiple times. Talk about the observer effect...

    In order to capture the bug, I used my phone to record. I tested this multiple times. I'm attaching both videos below.

    https://community.adobe.com/t5/illustrator-discussions/illustrator-28-2-0-freezing-when-scrolling-fonts/m-p/14440525#M398394

    1 vote

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  4. Line Graph Tool not supporting Indian language KANNADA

    Hi,
    I am working for Indian language KANNADA new paper as Chief graphic Artist since 2007. Now I am using Illustator cc 28.2 version. Where if I import the Kannada content text will junking. And it is not supporting.

    Please help me use easily..

    1 vote

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  5. 縦書きで縦横中を指定するとクラッシュする

    Illustratorのバージョンは、27.9.1です

    1 vote

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  6. Turning off hinting does nothing.

    I have a font with poor hinting where the alignment of several letters isn't working properly. When I select 'none' from the drop-down menu for hinting in the character panel, nothing changes. In previous versions of Illustrator, this is used to treat the letters as standard vectors.

    1 vote

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  7. Create text larger than 12pt when zoomed out! (Plus wacom type tool error)

    When I'm putting together a HD storyboard, i.e zoomed out to view a range of 1920x1020 artboards, clicking on the document with the text tool just makes a tiny cross symbol and doesn't allow me to type.

    NOTE - Wacom tablet seems to create the cross. Laptop track pad does create text but at 12pt which is crazy small to edit when zoomed out.

    It would be great if Illustrator acknowledged my zoom level and didn't default to giving me text so small that I can't highlight it or easily edit. Constantly zooming in and out every time I want…

    1 vote

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  8. 文字が消える時がある。

    イラストレーター28.1でテキストが意図せず消えることがある。ファイルを開き直すともどる。
    他にも勝手にCPUプレビューになる。
    本当に困っています。

    1 vote

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  9. Text on a path doesn't display or export properly

    I am working in Illustrator 2024 on my work laptop running Microsoft Windows 10 Enterprise (I've had this same issue in illustrator 2023).

    I am able to type on a path, but then usually once I exit the file and then re-open it the text is no longer visible. I can locate the text in the layers panel which has been my work around. I'll find the text in the layers panel, target it, cut, and then paste in place. This will make the type visible again.

    Sometimes the text will be visible when I'm getting ready to export, or…

    1 vote

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  10. Bug with the ' touch on AZERTY keyboard on AI 2024

    Hi ! I recently came upon a but while typing text with a French AZERTY keyboard. Indeed touching the ' (apostrophe) symbol instead writes a < or > when entered. I thought at first it was a font problem, but after trying a few different ones wondered if if wasn't a keyboard language problem, but then i tried on AI 2023 and had no problem typing my text correctly.

    1 vote

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  11. Text is uneditable.

    I have large text files in my illustrator artboards and when I try to edit the copy, it only allows me to select a singular letter rather than being able to simply click the text and edit it.

    1 vote

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  12. SVG files with tabular-lining opened in Illustrator doesn't work properly

    Problem decription:

    An SVG file with tabular-lining text property applied to text doesn't work properly when opened in Illustrator (text is not aligned).

    Use the following steps to reproduce the issue:

    download attached BarlowCondTabularLining.txt file
    replace .txt with.svg (unable to load an SVG file)
    import the file to Adobe Illustrator
    open this file in Google Chrome (or any other browser) to visually see the difference
    Actuall result: Google Chrome: Values are alined on decimal point. Adobe Illustrator: Values are not aligned

    Expected result: Google Chrome: Values are alined on decimal point. Adobe Illustrator: Values are alined on decimal point.

    1 vote

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  13. Font menu blank

    Drop down font menu has stopped working in all illustrator docs.

    Turned all fonts on / off in Creative Cloud, no change, it's also showing all fonts are installed on the CC app.
    Creative Cloud is working fine
    Illustrator is up to date (28.0)
    Internet connection is fine.

    1 vote

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  14. Cursor indicator jumps from linked text boxes

    When I try to move the cursor between text in linked text boxes, the cursor instead jumps to the first text box. This is seen particularly when selecting a space in the text, or when trying to move the cursor to the front of a text line within a linked text box.

    1 vote

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  15. 文字組みアキ量設定で保存ボタンを押しても修正内容が保存されない

    mac Ventura13.6
    Ai 28.0

    文字組みアキ量設定で数値を変更し、保存ボタンを押してOKをしても、
    内容が保存されないので困っています。

    1 vote

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  16. Double-digit numbered bullet points are adding additional space after the number

    Double-digit numbered bullet points are adding additional space after the number. This is happening with certain fonts (adobe and non adobe) as well as certain font sizes.

    1 vote

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  17. フォントが反映されない

    一部フォントが反映されません。
    現在確認できているのは「AB-kirigirisu」「UDShinMGoPro6N-Light」「TBUDRGoStd-Regular」「mplus-1c-heavy」「mplus-2p-black」の5種です。
    この5種がillustrator内の文字ウィンドウのフォントファミリーを設定の一覧に表記がありませんが、ブラウザのAdobe Font内にはフォントが追加されている状態になっています。
    フォントをアクティベートする、フォントを一旦削除してから再度追加しなおす、PCを再起動するなどしましたが、改善しませんでした。

    1 vote

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  18. 1 vote

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  19. Text got removed automatically

    I was working on illustrator file, opened the file and texts were removed automatically.
    All fonts are installed, pleases fix this bug.

    1 vote

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  20. FONTS and text REMOVED

    Text removed. Sometimes its happens to me hat I open a file and all text is removed, fonts no showing up, but the text is not there any more. I can see there are text elements but are empty of text.

    1 vote

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