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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. Using scale tool on justified text results in changing line breaks


    1. Illustrator CC 22.0.0 on Windows 10 x64 Pro


    2. Have a column of Area Text, justified, with carefully defined line breaks so that words are hyphenated at particular places, or not hypenated at all.


    3. When using either the scale tool (shift+click to scale proportionally) or the transform tool, all of the content should scale proportionally and the line breaks should not be changed.


    4. The resulting rescaled text column has very slight changes to the line breaks. While shift+dragging, the text looks correct (just scaled proportionally, without any reflow or stretching), but when releasing the mouse, there is suddenly some text reflow…

    3 votes
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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  2. Font drop down doesn't work on CS6 all of the sudden

    I have Windows 10 and Illustrator CS6. Worked great until a couple weeks back.
    The font drop down does not work at all. Not in character map, not in type>fonts.
    I unisntalled Illustrator CS6, Re-downloaded the file from Adobe, re-installed. nothing
    I uninstalled windows 10 updates for 2 months... nothing...
    Please I need this to work!

    3 votes
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  3. Font selection not working

    Font stile types disappeare!

    Same problem here:
    https://forums.adobe.com/message/10158536#10158536

    Besides:
    Sometimes when the font type is changed, the font size also changes.
    This is annoying!

    3 votes
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  4. text block cursor not indicating actual cursor location

    TEXT BLOCK CURSOR NOT INDICATING ACTUAL CURSOR LOCATION
    This has happened a few times to me, but is not consistent.

    When editing text in a type block I use the pointer to hi light the area where changes are required but the changes occur at a different point in the text.
    I have attached an image to clarify this - the black editing block is hi lighting the additional space I intend to delete but the actual character deleted is a few characters away (in this case the letter 'f' which shows with a blue edit line in this image…

    3 votes
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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  5. Making a button - Changing stroke on text to shape adds extra point [BUG]


    1. Illustrator CC 2018

    2. I was trying to make a scalable button with the text tool:

    Used text tool to write "Label", then in the appearance panel I added a stroke under Characters and then turned it into a rounded rectangle and adjusted the size to the desired shape. This did what I want, except it added an extra point it seems that causes an artifact in the shape. Is there any way you could fix this to close the shape properly/ also be able to adjust the stroke alignment for this.


    1. Expected a nice smooth pill shaped button

    2. The shape…
    3 votes
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  6. Random text passages appearing after creating a text box


    1. Adobe Illustrator off of Adobe CC

    2. Selected the Text Tool, drew a text box, random text passage appeared immediately with no reason.

    3. I expected just a text box to appear

    4. I received a passage of Latin with no clue as to how that could happen

    5. I've attached a snapshot

    Please help as I don't fully know if this is a bug or a feature that I have to edit.

    3 votes
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    1 comment  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  7. Missing Font On Documents That Were Just Open

    I have been having issues with fonts dropping out of coworkers documents since I updated to CC2018 but this is the first time I have reopened one of my own files and had font claim to be missing that I was just using.

    I had assumed previously that my coworkers had just had a different named version of the fonts but today I saved and closed one of my own files to restart my pc because AI was running slowly (separate issue, i know) but when i reopened my file 10 minutes later I have 6 fonts missing.

    When I…

    3 votes
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  8. Snap to Point does not work with Text Objects anchors

    Snap to Point used to work on the anchor points of a Text Object. It's broken now.

    3 votes
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  9. When exporting to a png or eps, the text in the file are blurry and i cannot use for anything.

    When exporting to a png or eps, the text in the file are blurry and i cannot use for anything. You can see how jagged the edges are.

    3 votes
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  10. zoom

    When snap to grid is on, it will only create new text. It won't select existing text for editing - probably because it isn't on the grid. This never used to happen before the latest update.

    3 votes
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  11. character panel

    Please allow this shortcut to work again - No longer able to drag mouse left or right over the text tools (font size, leading, tracking, etc.) to quickly adjust the value lower or higher. This is helpful when designing quickly vs. typing in the exact value or using the arrows to increase/decrease.

    This is still possible in the Photoshop update - however, it is buggy and does not work correctly anymore.

    Thanks!

    3 votes
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    0 comments  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →
  12. delay of text cursor


    1. Illustrator 22.0.0 (64-bit).

    2. There is a delay in the text cursor showing up when it's moved with arrows or a text path is newly clicked, requiring one to wait for it before being able to continue working.

    3. The text cursor should be immediately visible.

    4. There is a delay instead of a couple seconds. (That's a long time when making many moves in a row.)

    3 votes
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    1 comment  ·  Type  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    I am closing the ticket due to lack of response.
    Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html. Please give a reference to this post so that we can identify you.

  13. Fonts Slow EVERYTHING Down

    Fonts are the slowest feature in programs from MS Office to Adobe. This problem just caused me to lose work because AI shut down while trying to figure out how to manage a standard font with which I was working. Thanks for nothing AI and your simpleton font generators. You're fired.

    3 votes
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  14. Copy paste text dont show ö,ü,ä,õ letters

    If I copy "täpitähed" (or what else text where are those letters in) it gives messy text where isnt seen öüäõ letters at all. It worked nicely before.. but now sometime it have been like this messy paste. Can you please fix it!

    2 votes
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  15. Text in connected Area Type Text boxes becomes very unstable when scaling


    1. MacOs Mojave 10.14.6


    2. What did:


    3. Made area type square object

    4. Copied it 13 times, connected it

    5. put this structure under mask (tried also to put every object under it's own mask- same result).

    6. added shape objects

    7. Scaled everything - everything fine.

    8. selected all the text in the structure and write new one with the same font/

    9. Scaled it


    10. Usually if you select this structure of connected area type boxes in company with some shape or object and scale all this, size of text in this boxes changes accordingly.


    11. Result differs every time. Sometimes it's fine, sometimes all the letters have…

    2 votes
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  16. Optical Kerning issue when outlining and scaling

    If you write something using optical kerning, copy it, paste in front and outline it, the outline matches up. However if you then scale both in pro, lets say 300%, then the live text no longer matches the outlined version (see attached example where the live text is in red and outlined vectors in black). This is causing us problems when scaling objects onto different panels but we are required to supply editable text. Logos etc are no longer exact scaled replicas!
    We are using CC 2019 (as our clients need files in this format).

    2 votes
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  17. Can't move text along path - vertical line handles missing

    The vertical lines that usually show up when pushing text along the path is missing. Even when using Direct Selection Tool, there are no handles to control the direction and placement of text along a path which is very frustrating.

    Operating System:
    Macbook Pro (retina, mid 2015)
    macOS Mojave V10.14.5
    Processor 2.2 GHz Intel Core i7
    Illustrator v24.1.2

    2 votes
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  18. font kerning

    The kerning between the letters "F" and "i" is not working in illustrator whichever font I use. It works in Indesign

    2 votes
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  19. Type

    After applying a Font "size" it will change automatically when I move my mouse. This is very annoying and a big waste of my time having to go back again and again to try to get a font size to "stay" at the value I set it at. This should not happen. Fix this Adobe!
    Mac OS 15.1

    2 votes
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  20. 2 votes
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