Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
702 results found
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Super slow response since updating to Illustrator 2020
Illustrator takes a few minutes to respond to switching a layer on and off even when I'm working in 640x480 pixels !!
2 votes -
Crashing every 10 minutes or less
Hello,
I am currently doing a piece of art on illustrator and it keeps crashing every 10 minutes or sometimes less. Something that should take me an hour or less is now taking me currently 3 hours and I'm not even half way through because it keeps crashing and it's frustrating that I pay so much for something and I can't even do what I want because it doesn't want to work or allow me to do work. It's even more frustrating having to stop and save every minute or so when this all can be prevented.
I hope there…
2 votes -
V24.0.1 on PC - Very slow and takes forever to save for a simple file
This is beyond usable. Trying to save a job and Illustrator is unresponsive and takes approx. 5min to save a simple file.
Tool use is very sluggish and when changing to the type tool, the program is unusable and greys out becoming unresponsive. Have opened in illustrator diagnostic mode and it just crashes when trying to exit.
Have turned off save in background and Optimize file open and save times on slow networks all to no avail.Trying to exit also takes forever and just greys out.
2 votes -
Can't save. Crashes constantly. Lose Transform controls randomly and have to restart.
2020 is awful. When it's not crashing, it's telling me it's crashed. Now it refuses to save my work and copying and pasting it's only picking up half what I copy. Awful, awful. I'm on a 2019 Macbook pro.
2 votes -
Illustrator input and tools unresponsive when switching between apps
Illustrator input and tools unresponsive when switching between apps. If you click on the stroke, you can't type in the input. Type highlight is grey, not blue showing that something is keeping the selection from being active.
2 votes -
Update link
After I updated the 2020 version of the apps, illustrator started to fail. When I modify a photoshop file it takes several minutes to update on illustrator and my computer stops working. It takes like 5 minutes to update the link so i can keep working, before this version the update was automatic.
2 votes -
v24 buggy
new version, will hang for no reason....
(when you try to save a pdf for example)
the only saving grace is that it recovers files..adobe whats the fix??2 votes -
Low performance after Windows 10 november 2019 update
After updating Windows 10, illustrator becomed very slow both in file opening than commands execution ("application not responding" for minutes each time).
I uninstalled illustrator release 24 and tryed the 23, that performed very well in the past, but the problem persists.2 votes -
keeps freezing..brush, text tools
ai 2020 just downloaded keeps freezing...windows 10..nonsense..after paying all this money..everytime I use it it freezes..this is a brand new laptop I bought just for this...1tb/ 256 ss drive..nonsense
2 votes -
Working on a macOS Mojave 10.14.6, with Adobe Illustrator v23.1.1
Working on a macOS Mojave 10.14.6, with Adobe Illustrator v23.1.1
When having several documents open at the same time and in different tabs, out of the sudden all tabs show the same file. Forcing me to restart to be able to see again each tab with it's own design document.2 votes -
Illustrator CC 2019 Crash on Open / Create - Oct 2019
Illustrator CC 2019 Crashes on Open / Create
Windows 10, could not open files or create new in Illustrator CC 2019 but CS6 was fine.
Updated Illustrator CC - same issue.
Uninstall / clear prefs / reinstall - same issue.
Searched forums, found this: https://community.adobe.com/t5/Illustrator/Illustrator-CC-2019-keeps-crashing-when-opening-files/td-p/10641479I JUST updated my printer driver a couple of days ago because I was having printer issues. I hadn't opened Illustrator since then. I uninstalled my printer and voila! Illustrator will open / create files now.
Re-installed the printer and Illustrator CC 2019 appears to be behaving now. I will come update this if it…
2 votes -
New Update (v 23.1) View pdf after saving error
Now when saving a pdf and the button for "view pdf after saving" is checked, acrobat opens and says "there was an error opeing the file".
2 votes -
Significant redraw decrease in v23.1.1 when panels are on-screen
Please find attached the video screengrabs for the issue.
2 votes -
History
Is it possible to add History option? Like photoshop...
2 votes -
Ai quits unexpectedly constantly
working on a new or existing file, Ai unexpectedly quits: on save, quits when i choose "edit link" and quits randomly- no idea why. does not save file at all, as if the file never existed and i need to start from scratch every time, even if i previously saved my work!
OS: Mojave 10.14.6
latest Ai cc version2 votes -
Constant crashing, lagging, power drain,
Illustrator is constantly slow, lagging, crashing, unresponsive, and small files are acting like large files. I have been using Illustrator for 8 years, but now, it is affect my ability to do my job. I am so incredibly disappointed with the performance issues, slow response time, and I dread having to use this program now. The CS6 version was WAY better than this.
Please adobe, for all of your customers, fix what's broken before adding new features, and 16GB of ram is no where near enough to run this program anymore. 32... maybe.
2 votes -
SmartGuides do not always snap.
This can happen even if I am at the 200% limit. Which taking the limit off would be great also.
2 votes -
2019 v23.0.4 running VERY Slow and doesn't function correctly
I am not sure what happened, but in the past week v23 has gone horribly wrong. I am not sure when exactly my computer updated to v23.0.4, but I'm sure that was the start to the problems.
When you first start the application, it seems to work just like it should, but then you give it a minute or load any sort of file, and it slows WAY down.
Even creating simple boxes on an artboard will cause it happen. If you drag and size a box, it may actually do that, or it will decided to ask you the…2 votes -
Slow/Lagging Preview
The preview of the canvas is incredibly laggy/stuttery when moving shapes around the canvas. Makes illustrator almost unusable on my PC, always have to use my MacBook.
Windows 10
i7 6700K
MSI RTX 2070
16GB RAM2 votes -
Perspective Grid
Can't Close the grid CC2019
2 votes
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