Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
941 results found
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CC2014 No artboard names (macOS Sierra - 10.12)
When using Illustrator CC2014 with macOS Sierra (10.12.6) no artboard names appear. Can this bug be rectified please?
3 voteswe can’t reproduce the issue on the latest version of Illustrator. CC 2014 was not supported on 10.12 we advise an upgrade.
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Some shortcut keys is not working well
Some of the shortcut keys is not working well when drag file from computer to illustrator.
3 votes -
Hitting Enter/Return to confirm after modifying values (Stroke, Opacity, Etc) in the Top Toolbar Opens a Move Dialog Box Instead
When modify values such as opacity in the toolbar, i have always hit enter/return to confirm changes. As of recently however, this now opens a Move dialog box instead of submitting my changes. (See the attached gif for an example)
If there is something wrong about my workflow please let me know, but I don't currently see any other way of confirming these types of minor edits.
After several rounds of cancelling the move dialog, the changes will miraculously go through, but there doesn't seem to be any rhyme or reason as to why. As you can imagine, this is…
3 votes -
Translate Mistake
In the "Your files" in homepage and language setting as Traditional Chinese , there is a existing mistake about translation. In English, the word "Replicate" should be translated as "複製" in Traditional Chinese, rather than "复制" it's in Simplified Chinese. Hope your company can translate corresponding to the local language.
2 votes -
New document screen doesn't close upon creating new document, locking me out of program
The following issue has popped up a couple times now: I'll be working in Illustrator (Windows 10) and want to create another new document. I'll navigate to File>New and be faced with the New Document popup. I'll select my desired parameters and hit "create," and the document will be created behind the popup -- but the popup won't close, and I can no longer click the main Illustrator window to work behind it. I've had to use Ctrl-Alt-Del every time this happens; there's no opportunity to save work. (This has only ever happened when I've had Illustrator already open, never…
2 votes -
Pop-ups won't close in magnified view setting.
When I open the text tool, this dialogue box (bottom right corner) opens. I think it's supposed to be one of those helpful guides that shows up after an update, but for me, it shows up, doesn't go away, is fixed to the bottom right corner of my screen, and obstructs my view. I have absolutely no way to close it; I've tried. The [x] button, I believe, floats off the corner of the screen. I can't drag it; it's fixed. It's just stuck there and stays there, all huge and in the way.
I've had this issue with other…
2 votes -
Shift + F puts screen in presentation mode.
WIth version 28.2 Shift + F puts the screen in presentation mode even though there is no hotkey setting for it, it was blank in the keyboard shortcut menu.
I added a hotkey command that i would never use to so it doesn't keep going into it when I accidentally hit those keys since ctrl + F i use a lot. and Shift + F still puts it in presentation mode. I have never had this issue before until today...
2 votes -
Column can't be resized in the variable panel
If you have a lot of variables with a larger name the column can't be resized in the variable panel so you can see everything.
Normal table columns can be resized; dunno why this one isn't.2 votes -
カラーウィンドウの改善
以前からカラーの数値入力はTabキーを使用して移動していました。
2024年版は#が追加され、そこから更にTabキーを押すと上に移動せず全てのタブが閉じてしまいます。
タブを閉じずに上の入力に戻るよう改善をお願いいたします。2 votes -
Making adjustments to a value within a panel's field, either through a scroll wheel or a swipe up/down gesture, operates inversely.
1) Click on a field with a certain value in a panel (e.g., "Keyboard Increment" value in the "Properties" panel).
2) Scroll up or down to adjust its value.
3) Scrolling up will result in decreasing the value.
4) Scrolling down will now result in increasing the value.This is counter intuitive. It should work vice versa. Scrolling UP should INCREASE the value, and scrolling DOWN should DECREASE it.
Please, fix it.2 votes -
Incorrect handling of mouse clicks on the Home Screen
On the Home Screen (Preferences > General > Show the Home Screen When No Documents Are Open) the tiles representing the recent documents handle mouse clicks incorrectly.
Currently, to register a MOUSE CLICK event and open the clicked document, the position of the mouse cursor during the MOUSE DOWN event and the subsequent MOUSE UP event must be exactly the same.
Normally, to register a click it's enough that both DOWN and UP events occur within the same active area. It means that the mouse cursor can move while the mouse button is down (between the DOWN and UP events),…
2 votes -
Can't move the Recolor Panel on a small screen
My screen resolution is 1366 x 768, I am facing this problem since I started using this laptop (HP EliteBook 850 G3): everything in Illustrator is working fine, but I am not able to move Recolor Panel, because the top section of recolor panel is hidden under the ruler, I have to hide the ruler and how somehow hardly I can move the panel.
2 votes -
Cannot select multiple files from creative cloud to place
ctrl or shift key cannot be used to select multiple files from creative cloud to place. However, I can select and place multiple files from my computer.
2 votes -
Illustrator Window hopping around constantly - unusable
A lot of times when I use any illustrator function, like switching to layers, switching panes, or choosing any tool - the window just jumps away.
What the heck is that? It makes it unusable because my window just jumps around on the screen?
2 votes -
Transparency grid turns off when panning or zooming
Transparency grid is not active when panning or zooming in a document creating constant flickering when moving around in a document.
2 votes -
Zniknął pasek narzędziowy.
Zniknął pasek narzędziowy. Z Illustratora BETA i z wersji stabilnej. Dopiero po przeinstalowaniu Illustatora w wersji stabilnej pasek narzędziowy powrócił w wersji stabilnej. W BETA nadal brak paska.
2 votes -
HEX References don't copy first time when you click on them!
It's a new bug. But every time I click on the HEX panel in the Color palette, and press 'CMD+C' to copy, it deselects it the first time I do it, so every time I have to do it again. IT'S INFURIATINGLY TIME-WASTING.
A similar thing happens in Photoshop, when you click on the 'Opacity' in the top of the layer palette. When you clicked on the word 'Opacity' it used to highlight the percentage so you could type your own, or 'Shift+down-arrow or 'Shift+up-arrow' to increase or decrease the opacity, or just type your own in. This doesn't happen…
2 votes -
Changing file name while file is open provides no contextual response in cloud.
Windows 11 Pro
22H2 - Build: 22621.1992
Experience Pack: Windows Feature Experience Pack 1000.22644.1000.0Illustrator V. 27.7
While In illustrator I realised I saved two iterations of the same name (I had intended to overwrite the previous cloud saved file but instead if added (1) to the name.
In the home area I clicked my files and proceeded to change the name, hitting enter did nothing, hitting the enter on the d-pad did nothing. Clicking away did nothing. I had an epiphany and realised it was because I had the file open i couldn't change the name.
However, this didn't…
2 votes -
Workspace keeps disappearing
I had a custom workspace of everything I needed and right where I wanted it. Multiple times now I open up AI and my workspace is no longer there. I create a new one just how I want it again, and a short time later it disappears again and I have to start all over again. I don't know if its happening because of updates or something else, but it's frustrating and it throws off my workflow cause I have to keep taking take to reset everything.
2 votes -
Application name in dialogue box contains strange character
Illustrator version 27.6 shows strange characters in dialogue box.
The app name is $$$/GeneralStr/196=Adobe Illustrator.
It feels not good, to use an app with a strange behavior like this.2 votesCompleted (Comments Open) ·
AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
This issue is fixed in 27.6.1 update.
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