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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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939 results found

  1. 25.3.1 (64 bit) Fit on screen remains active after selection

    When selecting "Fit on screen" the selected screen size remains active and next key press is added to % size

    2 votes

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  2. Object redraw issues

    Having issues with AI 25.3.1 update and object redraw. When I drag elements around the artboard they start breaking up and pixelating. Video showing issue attached. MacOS 10.14.6.

    2 votes

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  3. Selected UI field not readable

    The existing contents of all UI fields go blank/white when they are double/triple clicked to manually enter a value.

    I would expect the existing value to be highlighted/selected in grey so that they're legible.

    Examples attached:
    1. Before
    2. After double-clicking the "12 pt" value

    2 votes

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  4. Blue Help window covers controls

    This blue help box (empty) covers controls and i cannot get rid of it.

    2 votes

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  5. Toolbars missing / Workspace missing

    I logged in today and my workspace is selected, but none of the tools are visible. I have to reopen them and arrange them all over again. But then it doesn't allow me to resave a workspace. If this isn't a bug, I'm going to need to know why this is happening.

    2 votes

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  6. Keyboard shortcuts not saving. Unable to change certain keyboard shortcuts.

    Latest updates are not storing keyboard shortcuts or reverting back to default with no way to resolve.

    I changed the CPU/GPU preview shortcut (cmd+E) to something else and set cmd+E to be a shortcut for Expand. It doesn't update in the menu and reverts back after restarting Illustrator. I've tried reinstalling, reseting preferences and deleting my custom keyboard shortcuts and resetting them with no success at keeping the shortcuts as I've set them.

    I should be able to overwrite or change keyboard shortcuts, especially those that aren't used as often and I don't personally see the need to have a…

    2 votes

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  7. Save for WEB makes main window unaccessible

    Open Save for WEB => change the Image Size => hit Enter. Sometimes the next window popups invisible and I have no access to it. Thus it is impossible to close the Save dialog and get back to the artwork. Anywhere I click I only hear the ding sound (meaning like I have to confirm or cancel something first).
    Save for Web window is inaccessible with mouse too: I cant resize it or interact with any of its UI elements. I can move it tho.

    But I can jump elements with the Tab button. With Tab, if I hit Enter…

    2 votes

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  8. Mac OS Save As file name highlight bug

    Productivity killing bug in Illustrator 25.2.3, but not Photoshop 22.3.1!:

    Mac OS (Catalina, currently) Save As dialog box highlights the entire file name, including the extension, which has been a bug the past several versions. For over a decade, Save As would not include the extension in the highlight, so one could tap the arrow key once to the end of the file name to change it, to increment a version number for example. This bug has been a huge stumbling block in my productivity.

    Also, in Illustrator, the sometimes Save As does not highlight the file name at all…

    2 votes

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  9. Links panel expands uselessly to the right

    Make the addresses in the links panel wrap inside the width of the panel as set by the user. As it is, if the address is long we lose site of the tools (relink, go to, edit, etc) of the right side of the screen and have to drag the panel back into view. Please......

    2 votes

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  10. losing keyboard shortcuts

    MacBook Pro (15-inch, 2017) OS Big Sur; dual monitors; bluetooth keyboard/mouse
    AI vs. 25.2.1

    I'll be working on a project and using all the keyboard shortcuts successfully. Then I'll go away and come back and they are no longer working. Shortcuts such as: space bar to move around canvas; cmd + alt + spacebar to zoom in/out

    2 votes

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  11. Frame edges disappear when you click and drag

    Objects and guides frame edges disappear when you click and drag an object on your composition. This makes lining things up impossible because the disappear when you click them

    2 votes

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  12. The selection list of Zoom levels has commas instead of decimals

    At the bottom left of the interface where Zoom level is displayed and can be selected, the values that should have decimals (ie. 66.67%, 33.33%, 16.67%, etc.) have commas instead. When those values are selected the Zoom level doesn't recognize the comma, so it just zooms to 6667%, 3333%, 1667%, etc. which is obviously not expected or useful.

    2 votes

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  13. What's new notification

    Can i please have an option to make it go away

    2 votes

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  14. right click in the layers panel is not working

    When I select all the layers to group them together, it won't happen. Right click doesn't show up.

    2 votes

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  15. Workspaces destroyed when unplugging laptop from second monitor.

    MacBook Pro (16-inch, 2019)
    2.4 GHz 8-Core Intel Core i9
    16 GB 2667 MHz DDR4
    AMD Radeon Pro 5500M 4 GB
    Intel UHD Graphics 630 1536 MB

    I work with two monitors. One is the desktop and the other is all of my open panels. When I unplug the second monitor from my MacBook Pro (or if it goes to sleep) it jams all of the open panels onto the one display and then SAVES the corrupted workspace. I’ve got over 20 corrupted workspaces at this point.

    When I plug the second monitor back in, it doesn't fix itself, it's…

    2 votes

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  16. Eye dropper is missing

    The eye dropper is missing since version 25.0.1
    I am currently on version 25.2. Please advise.

    2 votes

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  17. Unit increments changing

    Sing the introduction of the large canvas sizes (which is awesome, by the way) I have been noticing that my increments of measure particularly in type and keyboard increments within the preferences have been scaling down to microscopic numbers when I change from feet to inches or points. I then get these odd numbers when scaling type with the keyboard shortcuts.

    2 votes

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  18. UI Glitches, but can still edit and save project

    Sometimes when I'm working the UI in illustrator CC 2021 will glitch out and cease to work. However, keyboard shortcuts & saving the file still works. Usually when this happens I just save, close and re-open my file and it goes away, but it can be annoying.

    I'm running the most recent version of illustrator with a Ryzen 5 3600X, 16gb of ram, and a GTX 1660 Super graphics Card.

    2 votes

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  19. 2 votes

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  20. bring forward send backward NOT WORKING!!!

    THIS IS ONGOING ILLUSTRATOR BUG.

    bring forward send backward NOT WORKING
    either as a pull down menu function nor as keyboard shortcuts.

    Illustrator 23.01 cc 2019
    Mac desktop
    Mojave 10.14.6

    2 votes

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