Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
941 results found
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Add Select > Same / Object in right-click menu
Could you please add the Same / Object drop-downs to the Select section of the right-click menu?
2 votes -
Artboard units do not follow what is set in preferences (v 24.0.3)
Set units to be in inches, but Paragraphs palette shows fields in points.
2 votesThe issue is no longer happening in the latest versions. If something similar happens for you — please comment of log a new bug report.
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Comment "S" - Command "W"
If you want to quickly save and close a document using the shortcut keys (command-s) and (command-w), illustrator will save the file but will not close it! And if you then use the shortcut key for closing (command-w) then illustrator closes other open files! WTF?
2 votes -
Document Info units do not match Document Setup units
Select a path and open the Document Info panel. See attached image for all the needed details.
Happens on the latest version of Illustrator 2020 (24.0.1).
This is a regression, it did not happen in Illustration 2019.2 votes -
Scatter Brush - Can't modify settings after initial setup
Hello,
I'm running Adobe Illustrator 2020 24.0.0 on Windows 10.0There seems to be a bug with the Scatter Brush tool, which I've encountered in the past few releases.
The "OK" button in the Scatter Brush Settings dialog doesn't seem to work; clicking it doesn't update the brush to your new settings. Instead, the dialog remains open as if the OK button was disabled (or the click wasn't registered). The same thing happens when there are no changes made to the options in the dialog...it simply won't register the OK button. Only the Cancel button closes this dialog (and no…
2 votes -
Missing fold out panels
When not using the > window > application frame.
The fold out panel windows disappear.Only when the > window > application frame is turned back on, the panels fold outs are visisible again.
This results in Illustrator being not fully functional whithout using the applicatio frame.
2 votes -
"Anyways" isn't a word.
Change this word to "Anyway". It t looks extremely unprofessional.
Illustrator 2020 on an iMac running Catalina 10.15.1
2 votes -
選択したオブジェクトのバウンディングボックスが表示されない
オブジェクトを「選択ツール」で選択した際に、拡大縮小をするためのバウンディングボックスが表示されません。
illustrator 24.0.1 で発生し、illustrator 23.1.1 では発生しません。
利用している環境は、macOS Catalina 10.15.1 です。
2 votesHi,
Sorry for the inconvenience caused to you due to this issue.
We are unable to reproduce this issue.
Please help us in isolating it further. We would need you to check
1) Is this Issue still happening on your machine?
2) If yes, Kindly provide some video, Test file(Via File→Package) & some steps with which you are facing the issue and share with us at ShareWithAI@adobe.com in a Zip file.
Please mention the title of this issue as the subject of the mail.
3)Please ensure under Menu Entry View→Show Bounding Box is on.Thanks and Regards
Ankit Goyal
Illustrator Team -
Ctrl+\ hotkey for Isolation mode makes art shift left upon entering
I have no idea why, but it works fine on other combinations.
2 votes -
All tools and actions are slow and lagging, random selection in Ilustrator 2020
All tools lagging. cursor selects items randomly and drags them around when non having been selected. Illustrator 2020 CC installed
2 votesWe need more details to repro this issue. Please provide the following details
- Screen recording of the random selection and tool/cursor lagging
- System Information (Illustrator Help menu > System Info and OS system information)
- Is this issue happening before AI 2020 releasePlease send the above details to sharewithai@adobe.com
-Rama
Illustrator Team -
Average Path Behavior changed in Illustrator 2020
It's pretty simple. Press the key command for Path/Average. The dialog pops up. Options are Both, Horizontal, or Vertical. The way it used to work was that you could press the cursor key on your keyboard for up, just once and it would land on vertical. Press again for Horizontal. But in 2020, it's different. Press "up" arrow once for Vertical. Press again and it remains on Vertical. Cancel the whole window and start over. Now, instead of pressing the up arrow, press the down arrow once, and it lands on Horizontal. Press again and it stays on Horizontal. So…
2 votes -
2 votes
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First click is lost when focusing the window
Windows, when Illustrator isn't focused, clicking inside the window, the click is lost, another click is needed to perform the intended action. Annoying, because the second click is treated as double click.
To reproduce:
Open Illustrator and move the window to the left. Open another program, for example a text editor. Clicking in the illustrator window over a text (with the intent of copying the text causes just focusing the window, the text itself isn't selected. Only the second click selects the text.2 votes -
Open-file window has to be manually selected to select file by name via keyboard
Normally when I got to open a file I select Command O, it brings up the file browser and I start typing then name of the file I need. Now I have to manually click on the file window before it will start recognizing keyboard input.
2 votes -
Character Panel Typing Font Names Manually Issue
When trying to type certain font names manually in the first field the placement of the letters jumps to the wrong spot.
When I type "Arial Bold", "Arial Regular", or "Cooper Black" the cursor or text placement seems to fail and not type the text in order from left to right. I saw one other post here with a similar issue but it could not be reproduced. This is the first time I have seen this so far on the new Illustrator CC 2020. After typing the "o" in "Arial Bold" the letters end up typing to the left of…
2 votesHi All,
Apologies for the inconvieniecne caused to you due to this issue but we are not able to reproduce the issue at our end.
To nail down the issue further we would like the following information from your end :
1) Setting in the font search dialog – (“Search Entire Font Name” or “Search first name only”)
It would be really helpful if you could provide a short video having steps to reproduce the issue.Share with us at ShareWithAI@adobe.com in a Zip file.
Please mention the title of this issue as the subject of the mail.Thanks and Regards
Ankit Goyal
Illustrator Team -
Window snaps out of view when switching from external monitor
MBP, OSX Mojave, when using an external monitor with the laptop screen closed everything is cool, unplug the laptop and use built in screen everything is cool.
Once I plug the laptop back into the external monitor with the lid closed AI will snap off screen someplace.
If I use the mission control gesture (swipe up with 3 fingers) the window appears and I can drag it to another desktop, but then it assumes the same position off screen on the new desktop.
The only workaround I have found is to unplug the monitor, resize the window and then plug…
2 votes -
AI 2019 No Text on Home Screen
Please help, text in home screen and UI in general is not showing up (photos attached)
Adobe illustrator 2019 (23.1)
HP ProBook 440 G6
Windows 10 Home
i7-8G-2562 votes -
Illustrator looses workspace settings
Good day. My problem is that I worked for a very long time in Adobe Photoshop (cs3,4,5,6, cc). But Ai surprised me - to make a backup of the workspace I have to go to AppData / Roaming / Adobe / Illustrator etc. and make a copy of the folder, because when I open a new document, I get a completely different space. (Export/import settings do not help) Why can’t you transfer the settings to the program, and not to the open document? Every time I do as I feel comfortable and every time I reduce the Tool panel, because…
2 votes -
Popup dialogs disappear
This issue has been happening to me for some time now, despite updating to the newest version. Any modal dialog window popup decides that it wants to disappear to some netherworld as they pop up for a fraction of a second before falling into oblivion. This issue has caused me to lose lots of time recreating work that would not save due to this bug. This happens almost daily and without any prompting. Please fix this bug!
2 votes -
Zoomed out of properties panel
I think I was holding command + scrolling on the magic mouse while hovering over the properties panel. Now it's super small and I can't zoom out.
Your expected result : To scroll down to reveal more in the properties panel
Your actual result: UI of Properties panel scaled down in size.
macOS Mojave 10.14.15
Ai 23.0.5Restarting the application reset the scale of the panel.
Is there a way to turn this off so I can't accidentally resize the panel?
2 votes
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