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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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939 results found

  1. UI Not Scaling Down

    After updating to the 2018 version of Illustrator, I found that the UI wasn't scaling to the proper resolution. I expected it to be proper & have smaller buttons & such. In reality, all of the tools & toolbars are bloated like it's scaled to 200%.

    2 votes

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  2. Can't assign keyboard shortcut to Properties panel

    It is not possible to assign a keyboard shortcut to the new Properties panel because it does not appear in the Edit>Keyboard Shortcuts dialogue.

    2 votes

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    Hi,

    This has been fixed in recent release. Please upgrade to latest version of Illustrator to get the fix.

    Thanks
    Anish Kumar
    Illustrator Team

  3. Embed Doesn't Show Up in New Properties Panel

    The Embed option appears in the new Properties panel when a Linked object is selected, but doesn't appear when multiple Linked objects are selected.

    2 votes

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  4. Recent Files panel within workspace is empty

    Since the last update on PC, opening the Recent Files panel (Ctrl+O), while a document is open, opens the panel but does not show any of my recent files. It doesn't even show the "Create new" or "Open" options. I went back to the previous version and it works there, so that leads me to believe it has to do with the latest update.

    2 votes

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  5. Inconsistencies changing sizes using keyboard arrows

    In illustrator if you change sizes using shift + arrows in the top bar, it rounds up to the nearest 10 and then goes up in 10s. In photoshop it doesn't round up just increases by 10.

    I think it would be better to be able to choose which mode to use as sometimes I prefer either depending on what I am doing.

    2 votes

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  6. zoom tool?

    did something happen to the simple command + and command - zoom keyboard shortcuts? I've been using those since 1995 or 6, and now when i use them it centers me on a specific, but unselected artboard?

    2 votes

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  7. exporting svg

    Hi,
    I use Illustrator CC 2017 21.1.0.
    When exporting an illustrator document to svg 1.2 tiny and open in Dreamweaver CC2017 or another editor I receive an error on the Illustrator metadata / namespaces like:

    <!-- Generator: Adobe Illustrator 21.1.0, SVG Export Plug-In . SVG Version: 6.00 Build 0) -->
    <!DOCTYPE svg [
    <!ENTITY nsextend "http://ns.adobe.com/Extensibility/1.0/">
    <!ENTITY ns
    ai "http://ns.adobe.com/AdobeIllustrator/10.0/">
    <!ENTITY nsgraphs "http://ns.adobe.com/Graphs/1.0/">
    <!ENTITY ns
    vars "http://ns.adobe.com/Variables/1.0/">
    <!ENTITY nsimrep "http://ns.adobe.com/ImageReplacement/1.0/">
    <!ENTITY ns
    sfw "http://ns.adobe.com/SaveForWeb/1.0/">
    <!ENTITY nscustom "http://ns.adobe.com/GenericCustomNamespace/1.0/">
    <!ENTITY ns
    adobe_xpath "http://ns.adobe.com/XPath/1.0/">
    ]>

    I have exported with the following…

    2 votes

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    I am closing the ticket due to lack of response.
    Please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.

    Thanks
    Anish Kumar
    Illustrator Team

  8. Appearance pallet, 2 top stacks always expand, after use Type Tool

    Illustrator 22.0.0 72@102345, Illustrator 21.1.0 and all previous CC versions

    Steps:
    1. Open Illustrator, new document
    2. Open Appearance Palette (Shift+F6)
    3. Collapse all stacks in Appearance Palette (if they expanded)
    4. Choose Type Tool
    5. Use Type Tool in any place of document
    6. ESC and Click any place of document

    Expected result:
    Appearance Palette Stacks remain minimized (folded)

    Actual result:
    2 top Appearance Palette Stacks are expand (unfolded)

    2 votes

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  9. Crash when clicking on options in … (More Options) popup in the Properties panel

    This one exist for at least a year: when object is selected and Properties panel docked to the right, click on the … (More Options) button in the Transform section. Then it either crashes immediately or when some option is modified (like "Scale Strokes and Effects").

    I remember I reported that while ago, but got no reply and obviously no attention from support team.

    Top of the crash report:

    Process: Adobe Illustrator [44604]
    Path: /Applications/Adobe Illustrator 2024/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier: com.adobe.illustrator
    Version: 28.3.0 (28.3.0)
    Code Type: ARM-64 (Native)
    Parent Process: launchd [1]
    User ID: 501

    Date/Time: 2024-03-23 20:18:35.4441 +0200
    OS…

    1 vote

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  10. Paste in front places objects in a wrong position

    Just updated to Illustrator 28.3 on macOS Ventura 13.4 on iMac 19,1.
    Paste in front is fine on current artboard copied from. But paste in front does not land in corresponding location on another target artboard.
    i.e. - copy text or art from artboard A. Paste in front artboard A lands in exact same spot. Paste in front artboard B (same size, but to the right of A) lands at -6.568" @ 139.125° from artboard A location (up and to the left). Artboard C (2nd document) lands up and to the left -19.6735" @ 169.064° of expected location.

    1 vote

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  11. Scrollbar breaks using stylus (windows/wacom)

    While I'm using a stylus, if I use the scrollbar, illustrator acts as if I haven't released from the scroll bar and continues to wildly scroll, and all other features including closing the program are inaccessible. This continues even if I tab out of the program and doesn't stop until I force quit illustrator.

    1 vote

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  12. can't change language from Spanish to english

    I already tried changing the language in adobe creative cloud and reinstalling the app and it still does not work

    1 vote

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  13. 'Creative Cloud Files' folder shortcut keeps appearing in Finder side bar

    I delete this shortcut every time it reappears, how can I stop it from reappearing? I thought Adobe deprecated the file sync? I have been seeing notifications about it going away in February 2024.

    Anyways, it's annoying, i've never used CC file storage, it would be great to be able to completely remove it from the UI.

    Illustrator 28.2
    MacOS Sonoma 14.2.1
    MacBook Air M2

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  14. command N for new doesn't work

    Illustrator 25.4.1

    copy an item from a document
    hit "command N" to make a new document
    hit "return"
    new document dialog goes away, but a new document is not made

    1 vote

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  15. Values in Transform fields are missing and inactive

    Hi. I have MacBook M1 Max, it bugs with the version 28.3.55
    As you can see, Transform values are locked when I pick an object.

    1 vote

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  16. The windows I last opened are forgotten every boot up. Only the project window opens by default. (Switching Workspaces doesn't open windows)

    The windows I last opened are forgotten every bootup. Only the project window opens by default. (Switching Workspaces doesn't open the windows it normally opens either. The windows that were opened do not change when switching Workspaces.) I have to open each window manually every bootup.

    1 vote

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  17. Keybord shortcut doesn't work for Object > Expand

    I added a custom keyboard shortcut for
    Object > Expand (Alt+Shift+Ctrl+L)
    It has no conflict with any other shortcut

    For example, while I have a rectangle selected and it has a stroke applied, if I select the expand command from the menu, it works flawless.
    But if I hit the "Alt+Shift+Ctrl+L" keys, the shortcut won't work until I expanded first from the menu command

    Only after I clicked on the menu command, the keyboard shortcut starts working again

    1 vote

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  18. Corner Handles don't allow object rotation every time. seems to work intermittently.

    Corner Handles don't allow object rotation every time. seems to work intermittently. Illustrator 28.1, Apple M2 Pro powerbook, Ventura

    1 vote

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  19. Bounding Box outside path and wrong dimensions

    After 22 years of using Illustrator, the bounding box does not works anymore as it was used to.
    When I draw a square of 10mm x 10mm with a centered path of 0,5mm the bounding box was always visualized precisely over the path and the dimensions of the square are 10x10mm
    Since yesterday (01.18.2024) the bounding box is visualized outside the path and the dimensions are 10,5 x 10,5mm
    Hope that is only a bug and not a feature

    Version 28.1 (64 bit) on Windows 10

    1 vote

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  20. Selection of Advanced Option When Creating New Artwork Seems Buggy

    The drop down menu of the selections for Advanced Options when creating new artwork looks buggy. The selections text gets cut off, and the drop down menu bar seems condensed hence not able to see the text of the selection.

    I'm on Windows platform, desktop.

    1 vote

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