Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
941 results found
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Window keeps resizing
The window keeps resizing. I use Spectacle (a simple window resize tool that works with every other program). It's very handy to have shortcuts to move windows around like PCs do, but Mac doesn't support by default.
Now when I do certain actions, the window shrinks back down to less than full size. It's very annoying and never used to happen. Please fix!
1 vote -
UI scaling reverts when using a 4K monitor
I've enabled UI scaling to the second smallest option, and it initially works, but if I open a window from my workspace when the workspace is collapsed into icon view, and then go back to the full workspace view, the UI for the window downscales. Steps to reproduce:
- Set UI scaling to second smallest option
- Restart Illustrator
- Expand Workspace to panels (note UI size)
- Collapse Workspace to icons
- Click on an icon to open window
- Click on the same icon again to collapse the window back to the Workspace
- Expand the Workspace to panels again (note UI size for the…
1 vote -
issue on sharing click, the preview always cuted on mobile from the right side of the screen
issue on sharing click, the preview always cuted on mobile from the right side of the screen
1 vote -
error en comandos
No permite utilizar ningún comando, ni para acercar o alejar. nada...
1 vote -
Where to begin?
The progression of Illustrator over the last 2 years has become maddening. Im sure this will never be read but having come to the end of my tether i need to say something somewhere. Firstly, at work, i use the same size image and format to start 99.9% of all my work. Yet every time i open illustrator, i have to put thoise dimensions in manually, in the recent section is just has 3 standard sizes (one of which is only ever used in the US, i am not in the US)
Secondly, every time i open illustrator it reverts…
1 vote -
Illustrator UI Scaling Issue
I am currently using Illustrator version 27.3.1 on a modern Lenovo laptop and the UI is far too small and hard to see. I have had this same problem now for the last few years of updates of the program. I have searched this issue many times and have tried all the solutions that have been offered by the community support and none of them work. Has there been a solution for this issue developed yet?
1 vote -
Illustrator launches blank with no visible controls
không thể dùng vì không hiện các tương tác
1 vote -
All menu item shortcuts are grayed out
Illustrator 2023, v27.7
MacOS Ventura 13.2.1
Wacom intuos pro
Apple Magic Mouseat some point, all the shortcut menu items became grayed out...I can USE the actual shortcuts like CTRL+X and CTRL+V
i can select the commands in the menu and get them to work...but it's weird... not sure if it is associated with other weird behaviors like not being able to select and move an object?1 vote -
Tool bar and windows not visible on start up
Illustrator doesn't show any toolbars/widows when it is starting up. Also, it's not possible to create a new document.
1 vote -
右クリック時のコンテクストメニューがズレる（クリック点を起点とぜず、離れた位置に表示される）
Mac M2Pro(Mac14,12) , Ventura v13.4.1, Ai2023(27.6.1), 4Kモニタ(27inc,3200x1800表示)
新規でAi2023(27.6.1)をインストールしたのち表題の現象が起きる。その他のバージョンのAIはインストールしていない。
環境設定をリセットすると直るが、改めて環境を設定してしまうと同じ現象がおきる。環境設定内の何かしらの項目が悪さしてそうですが一つ一つは検証していません。
27.7のアップデートが来ていましたのでアップデートしましたが変わらず。追加：Ai2023をアンインストールしてAi2022バージョンも試しに入れてみましたが、同じくなにかしら環境設定をしてしまうと設定クリアするまではズレたままです。
OSシステムのディスプレイ設定で2560x1440に変更してみたりなど試しましたが改善しませんでした。
1 vote -
Illustrator CCC23 crashes when clicking scrollbar in the Layers Panel
I use a Wacom Intuos Pro Small Tablet on an M1 Max Macbook Pro running macOS 13 Ventura. I have the buttons on the tablet's pen mapped to specific keystrokes when using Illustrator CC23, which forces me to click the scrollbar to scroll within the Layers panel. 95% of the time, using any part of the scrollbar crashes Illustrator. This was never the case with previous versions and is very frustrating because using the scrollbar is now second nature to me and is very difficult to avoid.
1 vote -
Blank screen on start up and missed new features on new v. 27.6 (English language on Windows 10)
Just updated to the new version 27.6 in English language on Windows 10 pro, at the start up the home screen is totally blank (only the layout color instead of open, new file etc. buttons). Anyway I'm able to open files o new files from the menu. There is no trace of the new Ai features or of the other improvements coming with this new release. I tried both update from the previous version and install from scratch after cancelled the previous one but with no results.
1 voteWe have rolled out a hotfix today - v27.6.1, which handles this issue. Please update your build to this latest version through Adobe Creative Cloud Desktop.
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Display issue
Every time I select the rulers, the artboard and the selection outline disappears
1 vote -
Certain commands in Window menu don’t work in 27.5
Originally reported by shajhu1985@gmail.com
Several commands are not working in Illustrator 2023 version 27.5:
Separations Preview
Stroke
SVG Interactivity
Swatches
Symbols
Transform
Transparency
Type
I attached a screenshot of these, in a frame.
Give me the solution for this issue.1 vote -
Version 27.5 a problem with using tabs in text boxes
Tabs do not seem to be working correctly in text boxes.
1 vote -
Save As dialog is too large and empty
When I click save as the window is so large i cannot see the UI. I have checked the settings for the UI size and it is set to small. I also checked with multiple other screen resolutions and nothing could remedy the problem.
Windows 10
Intel(R) Core(TM) i7-7560U CPU @ 2.40GHz
Intel(R) Iris(R) Plus Graphics 640
16gb RAM1 vote -
Grüner Ampelpunkt
mit dem Grünen Punkt oben links im Fenster (Ampel) lassen sich 2 Apps, Illustrator und InDesign, nicht mehr vergrößern und zurück. Geht nur noch groß zu stellen aber nicht mehr zurück.
1 vote -
Still unable to handle screen magnification in Windows
When opening Illustrator 2023 on my 4K monitor with a 1080p monitor also attached, in Windows 11, most of the opening dialog is scaled way off the screen. There is no way to drag the window far enough up to get to the Cancel and Close buttons making it virtually impossible to start a new document. This is another example of how poorly illustrator deals with screen magnification and high resolution monitors. Trying to open the window on my 1080p monitor is significantly worse.
1 vote -
Problem with mouse wheel when switching applications with ALT+TAB Windows
When switching from Illustrator to another application with the key combination ALT+TAB, using the mouse wheel (e.g.: zoom) no longer works correctly. The application must first be minimized and then maximized again for the Maurad to function normally again.
Beim Wechel von Illustrator in einer andere Anwendung mit der Tastenkombination ALT+TAB funktioniert das Verwenden des Mausrades (z.B.: Zoom) nicht mehr korrekt. Die Anwendung muss erst minimiert und dann wieder maximiert werden, damit das Maurad wieder normal funktioniert.
1 vote -
Bad polish translation. 3D and materials
In 3D and materials tools. Inflate properties has translated volume to "głośność" which means loudness in polish. It should be translated to "objętość" instead.
Clearly translator had no context.
In the same menu there is a lot of issues with translation too, but that one was most bizzare to me and made me come here to post this issue.
Someone really should take a closer look at it.
Thanks1 vote
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