Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
942 results found
-
Please stop changing things around
PLEASE STOP CHANGING THINGS AROUND.
We often have very tight deadlines. Please stop changing settings and moving things around. It has a lot of impact on our ability to meet deadlines. When you moving things around we have to spend an extra unexpected 2/3 hours late at night try to figure out what has changed and how to do it the new way.
1 vote -
Open Illustrator 26.2.1 pallet drops in my desktop window .. when open, as photo shows 4-17-22
See photo clipping ... intermittent, recurring. No other adobe open aps do this ... just Illustrator. Bug .. Yes. Annoyance. Yes. Mac OS 12.3.1 Monterey, 27" display desktop. From wake.
1 vote -
Keyboard shortcuts quit working periodically?
Occasionally while I'm in Illustrator, my keyboard shortcuts will randomly stop working for roughly 30 seconds at a time. The issue resolves without me having to restart, but it happens a couple times a day usually. I have custom shortcuts but it also happens for defaults (like cmd + s for saving). I thought it was lag at first, but I'm able to use the same commands from the drop down menus without issue.
I'm running macOS Mojave 10.14.6 with Illustrator 25.4.4, and I have several Esko plug-ins for work.
1 vote -
Home Welcome Screen Blank After Update on all Apps
After the recent set of updates, all my Adobe Suite apps have blank Welcome/Home screens. I have to use legacy new document interfaces for all of them.
OS: Windows 10
AI version: 26.0.3
Happens on opening app. able to open files, but blank screen on welcome and new document interface. changed to legacy to be able to use the software. This issue is happening on all my Adobe apps.
Indesign Version: 17.1
Photoshop Version: 23.2.11 vote -
New File Preset Details Fields Are Misaligned Vertically (Cut off)
When creating a New File, the measurement presets (width, height, bleed) are too high within their respective input fields. This causes the digits in each of the fields to be cut off at the top. I've attempted to resolve the issue by scaling the window, updating Illustrator, deleting preferences, and installing/reinstalling the application. Issue unresolved.
Intel Macbook Pro i9 OS 12.2 - Adobe Illustrator 26.0.31 vote -
Illustrator chokes when interacting with the UI
Since I updated to 26.0.2, Illustrator is choking when I interact with any part of the UI, like opening and navigating through menus, moving windows, selecting different tools, etc. For the most part, the issue is not that bad when designing, but when I use the UI is almost unusable. This never happened with any older version.
The video I´m uploading as a reference doesn´t have any drop-frames.My system:
Windows 10 (10.0.19043 Build 19043)
CPU: Intel I9 9900K
GPU: Nvidia GeForce RTX 2080
RAM: 64 GB DDR4
System Drive: Samsung NvME SSD 970PRO 512GB1 vote -
Ok/Cancel positions reversed on Mac/Windows versions
Is there a reason why the ok and cancel buttons are flipped when you switch from Mac to PC? I use both platforms every day and it's really disorienting. Can this be made consistent across both platforms, or is this an Apple/Microsoft issue?
1 vote -
Object horizontal and vertical measurements are swapped in tool bar
MacBook Pro (15-inch, 2018)
Processor: 2.6 GHz 6-Core Intel Core i7
Mac OS Monterey 12.0.1 (21A559)
Adobe Illustrator 26.0.2When selecting an object, like a rectangle, the horizontal and vertical measurements in the tool bar are swapped. They appear correctly in the Transform window.
For example, a horizontal rectangle could be 7pt x 5pt, but when selected in the tool bar it shows 5 in the <--> dialog box and 7 in the vertical box.
I have restarted my computer and restarted illustrator.
See screen caps below.1 voteAs per the comment:
Illustrator allows to access dimensions of an object as well as dimensions of a live shape. In case when a shape is rotated by 90° the shape’s size values can look swapped compared to measured sizes. It’s like tilting a head. See attached images inside for clarifications.
-
Voreinstellung Einheit Allgemein Millimeter wird nicht gespeichert
Beim Schließen von AI sollte die Voreinstellung Einheit-Allgemein-Millimeter sowie alle anderen Voreinstellungen gespeichert werden. Das ist leider nicht der Fall.
Meine Systemangaben:
Windows 10, AI Version 25.2Wenn ich die voreingestellte Allgemeine Einheit von punkt auf Millimeter ändere, dann die geöffnete Datei speichere, AI schließe, wieder öffne und irgendeine Datei öffne, oder auch AI durch den Aufruf einer Datei oder der vorher geöffneten Datei öffne, ist die Allgemeine Einheit wieder auf dem voreingestellten Wert "Punkt".
Ich erwarte mir, daß der Wert dann Millimeter ist, weil ich ja die Voreinstellungen geändert habe.
Freundliche Grüße
Wolfgang Busch, Mayer & Co GmbH, Salzburg,…1 vote -
Bug: MacOS window dots are not showing up in the upper left corner
The red, yellow, green window dots are not showing up in the upper left hand corner of the homescreen and are instead stuck between learn and files on the left hand nav.
1 vote -
New Document Window - Buttons Cropped (Mac OS)
On Mac OX 11.6 (27" screen, 4K) the buttons inside the 'New Document' window are partially cropped out of sight.
1 vote -
ワークスペースが開かない
ワークスペースが消えた。
ウィンドウ＞ワークスペース＞初期設定やリセットしても何も開かない一応
ウィンドウ＞
で必要なパネルにチェックを入れると開くが
ひとつづつチェックを入れて手動でで並べないといけないので
不便です1 voteIllustrator 製品フィードバックへのご協力ありがとうございます。
ご報告いただきました「ワークスペースが開かない」という現象は、使用されているマシン環境依存のトラブルと思われます。
お手数をおかけいたしますが、カスタマーサポートにお問い合わせください。
よろしくお願いいたします。
Illustrator チーム
-
Resizing window distorts artwork and interface
Selecting Edit>Recolor Artwork resulted in Illustrator distorting the contents of the user interface when the application window was resized. I was unable to replicate the problem after restarting Illustrator. The attached screenshot is not resized, it is exactly as Illustrator appeared after the bug manifested.
1 vote -
Lag when mouseover on Font menu
On macOS, if you click the "Type" menu in the menubar at the top of the screen, then hover over "Font" in the dropdown menu, there is serious lag as the fonts load. Sometimes if you're just passing over the Font option on your way to another item, you can experience lag for 3-5 seconds as the fonts load anyway.
Illustrator 26.0.1, macOS 10.15.7, Macbook Pro 2019 16" 8 core i9.
1 vote -
Button Text Alignment Issue
This is disturbing, This button alignment issue is seen in Indesign & Photoshop as well.
1 vote -
Menus aren't opening, or opening and closing fast. Isn't possible click and anything.
On opening screen, it's not open Preferences menu or choose any options at document presets. The tab open and closes very fast.
It's not access swatches, write the name of the file, access export menus, nothing.This problem started at version 22. Seem corrected, but the issue back after some minutes or hours of use. It's totally random.
See videos below. Since september 2021.
The issue is happening with other people at Adobe Community forum.
1 vote -
Paused tutorial video, can't play again
Trying to use tutorials to learn Illustrator. Pausing video to try things within the program results in me being unable to press play to continue the video. This requires me to restart my computer if I want to watch the video again.
1 vote -
New Update interfaz error
In the new update, the interface shows errors when I select create new file and when I tell it to save to the cloud. The numbers and file names are not read in full.
1 vote -
resizing a document window in illustrator is glitchy
Mac OS 10.15.7
AI 25.3.1Resizing an open document window is glitchy and not smooth at all. The artboard and imagery on it jump around as the window is resized. It's visually disrupting to workflow.
1 vote -
Recolor tool
The Recolor Tool Appears to be cut off and can't move up. Can someone help with this issue?
1 vote
- Don't see your idea?