Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7465 results found
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SVG Import damaged
Windows 10 latest, Illustrator 25.2
Importing a Svg vector city map, the street names are not rendered any more. The file works perfect in Inkscape and any Browser, but since some versions of Illustrator they are gone. Installing the latest available 24.3 version, the problem persists.
Is there a download option for older versions since 24.3, since some versions before it worked over years.
File upload doesn't seem to work here neither...2 votes -
The pencil tool doesn't close the path when you draw small objects
If you draw a small dot with pencil tool it will not close the path. That little circle under the cursor indicating that it will close the path never pops up. So now you have to zoom in if you want to draw small shapes and get a closed path.
Changing the number in the "Close paths when ends are within:" doesn't do anything so that's not the problem. It's a new bug.
This was no issue in CS6. You could hold "Alt" to close the path no matter how tiny shapes you were drawing.
2 votes -
Actual Size View not to depend on Artboard
Actual Size View command (cmd+1) brings you to 100% Artboard view instead of 100% current view. If you are drawing way off any artboard, that command takes you to a completely different place from where you are.
Instead, I expect this command to have the same result as typing 100% in Navigator window or double-clicking Zoom tool.
I would also appreciate it if it respected the settings in Prefs>Selection>Zoom to Selection checkbox (currently the zoom box at the bottom of the window respects that, but the same box in Navigator panel doesn’t — which also looks like a bug).
Thank…2 votes -
Workspaces destroyed when unplugging laptop from second monitor.
MacBook Pro (16-inch, 2019)
2.4 GHz 8-Core Intel Core i9
16 GB 2667 MHz DDR4
AMD Radeon Pro 5500M 4 GB
Intel UHD Graphics 630 1536 MBI work with two monitors. One is the desktop and the other is all of my open panels. When I unplug the second monitor from my MacBook Pro (or if it goes to sleep) it jams all of the open panels onto the one display and then SAVES the corrupted workspace. I’ve got over 20 corrupted workspaces at this point.
When I plug the second monitor back in, it doesn't fix itself, it's…
2 votes -
System Compatibility error
Since the recent update to version 25.2, when I launch I get an error message saying "System Compatability Report." I clicked on "fix" and followed the instructions, Intel says my drivers are up to date, yet I keep getting the same error. Files error 3 and 4 shows my operating system details.
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SystemCompatibilityReport.txt 4 KB -
Illustrator error 4.png 45 KB -
Illustrator error 3.png 46 KB -
Illustrator error 2.png 40 KB -
illustrator error.png 28 KB -
SystemCompatibilityReport.txt 4 KB -
Illustrator error 4.png 45 KB -
Illustrator error 3.png 46 KB -
Illustrator error 2.png 40 KB -
illustrator error.png 28 KB
2 votes -
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Eye dropper is missing
The eye dropper is missing since version 25.0.1
I am currently on version 25.2. Please advise.2 votes -
recolour artwork > color library > pantone ...
You can no longer recolour your artwork to find the nearest matching pantone colour.
2 votes -
Smooth Blend Tool Broken
On the Mac OS, when blending between two shapes using the smooth blend tool, 7/10 times the blend will not be smooth but have one step between the shapes. I can instead create lots of steps as a work-around, but the designated tool does not work. If the shapes are separated far enough, more (but few) steps will appear.
In the images below, you will see an attempted blend between a dark green gradient square, and a light green square. I am using the smooth blend tool.
2 votes -
Latest Version just quits on its own
Luckily I was in front of my computer as it happened so I could save the current files that were open but without needing an update to Illustrator or the OS, the app suddenly just started a quit sequence on its own.
OS is Mac 11.2 Big Sur. Illustrator Version: 25.12 votes -
Pantone Connect
Hi there,
When trying to load the Pantone Connect Extension I see a black window instead of the swatches and other features of the extension. The only message I see is a purple link that says “reload plugin” which has no effect when I click on it. This was the case for the 2020 version when I tried it today, so I updated all my apps, thinking this might help. However, the same error occurs with the 2021 versions of Photoshop, Illustrator and Indesign. When I last used the extension in summer last year, it worked great… has there been…
2 votes -
Kerning not working between first two characters of any word
No matter what I do, I can't adjust the kerning between the first two characters of any word in illustrator. The rest of the word can be spaced just fine, just not between the the first two letters. Please help, this is sort of an essential duty of this software.
Windows 10, Adobe Illustrator 24.2.3
2 votes -
Can't place circle or square in middle of other circle or square.
On circle tool.
1) Draw a circle
2) Go to the middle of the circle to draw another cirlce.
3) It does not let me. (Changes to some selection tool)This did not used to happen in older versions of illustrator. When it changed I just lived with it, but working on a file now where I have to create a bunch of objects in middle of other objects and its driving me mad. Anyway to revert it back to the way it used to be? (probably worked fine in about 2010)
2 votes -
Unit increments changing
Sing the introduction of the large canvas sizes (which is awesome, by the way) I have been noticing that my increments of measure particularly in type and keyboard increments within the preferences have been scaling down to microscopic numbers when I change from feet to inches or points. I then get these odd numbers when scaling type with the keyboard shortcuts.
2 votes -
Prestazioni GPU
Su PC, una volta entrati in "visualizza contorno" esce dalla modalità GPU e non si riesce più ad attivarla a meno di chiudere ed aprire un nuovo documento.
Windows 10, NVIDIA RTX 2080, ultima versione di Illustrator
2 votes -
UI Glitches, but can still edit and save project
Sometimes when I'm working the UI in illustrator CC 2021 will glitch out and cease to work. However, keyboard shortcuts & saving the file still works. Usually when this happens I just save, close and re-open my file and it goes away, but it can be annoying.
I'm running the most recent version of illustrator with a Ryzen 5 3600X, 16gb of ram, and a GTX 1660 Super graphics Card.
2 votes -
Close, Minimize, and Expand Window Icons Missing
When working on a file, the Close. Minimize, and Expand window icons are not visible and cannot be used. I can only use them once I fully close out from all projects in order to close window. Please see images attached to see issues.
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Screen Shot 2021-02-02 at 10.35.31 AM.png 231 KB -
Screen Shot 2021-02-02 at 10.35.49 AM.png 118 KB -
Screen Shot 2021-02-02 at 10.35.31 AM.png 231 KB -
Screen Shot 2021-02-02 at 10.35.49 AM.png 118 KB -
Screen Shot 2021-02-02 at 10.35.31 AM.png 231 KB -
Screen Shot 2021-02-02 at 10.35.49 AM.png 118 KB -
Screen Shot 2021-02-02 at 10.35.31 AM.png 231 KB -
Screen Shot 2021-02-02 at 10.35.49 AM.png 118 KB -
Screen Shot 2021-02-02 at 10.35.31 AM.png 231 KB -
Screen Shot 2021-02-02 at 10.35.49 AM.png 118 KB
2 votes -
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TEXT TOOL NOT WORKING - WEIRD SHAPES APPEAR
I tried uninstalling and reinstalling. Same issue remains
I create a text box and it looks like a barcode, kind of. I can't type anything. If I type, the weird barcode thing disappears and no works appear. If I type a lot of random characters and enlarge it and unselect the box it gets weirder, it just become a giant jagged blob. I can't explain it any better than that. Extremely annoying.
2 votes -
Eyedropper tool vanished from tools panel
Whenever I restart my computer and open Illustrator, the eyedropper tool disappears from my tools list. The measure tool is in its place. No option to hold down the measure tool to expand to the eyedropper tool. Also not showing up when you try to add the tool via the Edit Toolbar feature.
2 votes -
bring forward send backward NOT WORKING!!!
THIS IS ONGOING ILLUSTRATOR BUG.
bring forward send backward NOT WORKING
either as a pull down menu function nor as keyboard shortcuts.Illustrator 23.01 cc 2019
Mac desktop
Mojave 10.14.62 votes -
保存したワークスペースが再現されない
Windows10 pro
illustrator v25.1ツールバーを1列にして使っています。その状態でワークスペースを保存し、必要に応じてワークスペースのリセットを行っています。
v24.3はツールバーは1列のまま復元されたのですが、v25はツールバーが2列の状態で復元されてしまいます。
1列のまま復元されるよう、修正してほしいです。2 votes
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