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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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7417 results found

  1. Currently selected artboard not automatically highlighted as per normal

    Running Mac 10.13.6 and AI 22.1

    In all previous versions of Illustrator the artboard you are currently on remains highlighted so you know which on you are on.

    In this version, the artboard is only highlighted while working in it. If I click into a menu item (say 'Object') then the highlighted artboard disappears and I no longer know which one I am on. Clicking on the blank artboard, which usually highlights that clicked on artboard, doesn't work. The only work around is to click onto another artboard and then back to the first. I've had this issue maybe 6…

    2 votes

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  2. Missing Buttons/Interface in Find Font

    I've recently noticed that the buttons in Find Font do not appear unless I scroll over them. This is a very recent occurrence as far as I can tell.

    2 votes

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  3. When moving a vector with a radial gradient fill, the gradient shifts upon export of an SVG

    Gradient appears to be centered in Illustrator, but shifts on export depending on where the vector is located on the artboard/pasteboard (outside the artboard). I have to manually update the SVG markup on all my exported icons. :(

    2 votes

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    A sample file would have helped. I applied radial gradient on a circle and exported it to SVG. The visual appearance was matched. There are some limitations in SVG 1.1 spec like absence of blending mode support that can affect.
    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

  4. Pattern brush

    Pattern Brush start and end components should not appear when used on closed paths as in Illustrator CS6.

    if you make a pattern brush with a red dot at the end, you can use it to find open paths in CS6 but not in CC2018. necessary for working with plotter/cutters.

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  5. Default web presets proof CMYK

    When selecting an RGB default, which should be basically Anything for screens, the default is still set to CMYK Web coated SWOP for preview.
    It seems the only way you can actually get things to look OK is to set the preview to proof colors ON, and have it set to Monitor RGB. This also seems dumb because I'm working in an RGB document. What ICC profile is Illustrator using when proof colors are off?
    Coworkers keep asking why things look so different in their browser. Well, it's because they're looking at their colors in illustrator pretty darn desaturated.

    Can…

    2 votes

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  6. Keyboard dosent register shortcut

    My Illustrator CC 2018 (last update) has a bug with the keyboard. It happens after couple of hours working on a project then the keyboard doesn't register any shortcut from the panel. The only way to fix this is to restart my Mac. Is there solution for this bug?

    2 votes

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    1 comment  ·  Performance  ·  Admin →
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  7. Asset export drag&drop doesn't work for group contents.

    1. Enter a Group of objects in isolation mode.
      1. drag'n'drop an object or a subgroup into an Asset Export tab

    Expected: object added as Asset for export.
    Observed: the panel is not reacting.

    2 votes

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  8. Autosave disables itself

    Windows 10, AI CC (latest release)

    Autosave disables itself. When AI crashes - as it does - I get nothing.

    I set auto-save for every 2 minutes in preferences. Then, after Illustrator crashes, I go back in to preferences to find it has unchecked that option. Nothing. I lose a load of work.

    There are no expletives for how I feel about this. PLEASE sort it out?

    :(

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  9. Masking in Illustrator not Working

    The masking isn't behaving as normal in illustrator CC. I'm not sure if something is amiss on my end, but my standard workflow isn't giving me the results I'm expecting.

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  10. 'Transform Again' doesn't adjust to center of new object

    Please allow 'Transform Again' to transform the new object around it's center. Currently it will transform the current object around the center of the previously transformed object.

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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  11. Colour dissapeared

    I've just opened a file I've been working on and all the objects and text colour has gone to white... except for one thing that has been left green... any ideas?

    2 votes

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  12. Stylize Outer Glow does not show

    BUG: When applying "Effect >> Stylize >> Outer Glow", the effect does not appear on object stroke or fill.

    This is constant between multiple files.

    OS: Windows 10 Pro 64 bit
    Built-In Memory: 32668 MB
    System Info:
    Adobe Premiere Pro CC 2019 13.0.0
    Adobe Premiere Pro CC 2019 13.0.0
    Adobe Premiere Pro CC 2019 13.0.0
    ExtendScript 2014/12/03-09:00:00 80.1 80.1
    Extensibility Library 2.0.0.51
    FilterPort 1.1 79.599148
    Microsoft® Windows® Operating System 10.0.17134.167
    International Components for Unicode 58, 2, 0, 0
    International Components for Unicode 58, 1, 0, 0
    International Components for Unicode 58, 2, 0, 0
    International Components for Unicode 2017/02/28-14:54:50 Build…

    2 votes

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  13. Slow Saving of PDF to Network Share

    Whne trying to save PDF's to a network share the save time varies from instant to nearly 30 seconds. The size of the file does not matter, something small can hang with nearly the same chance of something large. The network share is gig e and the server and SAN are brand new and quite powerful. This issue only happens in Illustrator, no other program both Adobe and other vendor has this issue.

    2 votes

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  14. Align Not Working

    Found the solution to the problem.
    Search carefuly what you have grouped together. If you have a guide grouped in your object then it wont aling. Find the guide and ungroup it from your object.

    2 votes

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  15. crash while opening file

    crash when opening a file.

    2 votes

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    1 comment  ·  Launch  ·  Admin →
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  16. Illustrator graphics from the Library are distorting when I "Option Click and Drag"

    First off this is only happening to me in Illustrator 2018. I just did an update over the weekend, and have been facing a number of bugs ever since. But the one I still havent figured out is this one. In my CC libraries, my team and I utilize it for vector icons. When I drag an icon into my file, it looks correct, but I cannot edit the colors. So when I "Option click and drag", it gives me the option to edit the icon, but it is distorting it by squishing it vertically. Has anyone else encountered this…

    2 votes

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  17. metadata in save for web does not save the metadata

    metadata in save for web does not save the metadata

    2 votes

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  18. Artistic effects converting artwork to black

    Attempting to apply any Effects>Effect Gallery will render the vector artwork into black and white. Thinking it was a Pantone conflict, I've tried conversion to CMYK with same results.

    piffle.

    2 votes

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  19. Illustrator CC 2018, will not print after recent upgrade.

    Microsoft 10, Illustrator CC 2018, will not print after recent upgrade.
    Photoshop does and all other programs will print.
    What can I do to fix it or do you need to fix the bug.

    2 votes

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    1 comment  ·  Print  ·  Admin →
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  20. Illustrator CC 2018 crashes, when process runs in Batch.

    I have a programmed a project that involves opening document, doing some changes, saving and closing the document. And again this process repeats on around 500 documents. Illustrator crashes.

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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