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Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
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  1. white outline appears

    A white outline appears around objects sometimes that is not supposed to be there.
    Restarting illustrator, my computer and uninstalling/reinstalling illustrator has not fixed it.

    1 vote
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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  2. Panels load on different screens

    Hello!

    My operating System is 64 bit Windows 10 and I have the latest 2018 CC version of Illustrator.

    The setup: I am working on 2 4K Monitors. 1 is a 32" LG and the other is the 24" Wacom Cintiq Pro. (However, this happens regardless of what type of monitor you have). I don't spread my workflow between monitors like some people do,. I prefer to have browsing on one and my Illustrator workspace on the other. However, since I do work with a Ciintiq I very often swap my workspace from my Cintiq back to my monitor. Here…

    1 vote
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    1 comment  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  3. colour themes/swatches/window never work

    colour themes/swatches/window never work. Every time I try to do anything within the colour theme window I'm either asked to sign in when already signed in, or I try to create a theme and it 'saves' but doesn't actually do so, and afterward the theme window goes blank and I have to restart illustrator.

    And now instead of doing work I'm here writing this and researching alternatives to adobe products. The sign in thing is driving me nuts.

    1 vote
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    0 comments  ·  Colors and Swatches  ·  Flag idea as inappropriate…  ·  Admin →
  4. Not Responding every time PDF saved

    Every time I save my work as a PDF file my Illustrator freezes for up to 10 minutes at a time. This makes productivity EXTREMELY slow and frustrating!

    1 vote
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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  5. Illustrator does not work with iCloud Drive enabled in Mojave OS X 10.14

    Since upgrading to Mojave OS X 10.14, Illustrator does not work with iCloud Drive enabled. Will not open or save files.

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  6. 文字化け

    ver. 22.1, macOS 10.14 (Mojave)

    添付のスクリーンショットのように検索の部分の文字列が文字化けします。

    1 vote
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    1 comment  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Illustrator version 22 is not supported on macOS 10.14 (Mojave).
    Please upgrade to version 23 to resolve the issue.

  7. macOS Mojave zoom in and out choppy

    MacBook Pro 2017 just upgraded to macOS Mojave and the zoom is slow to respond and the artboard moves all over the place. any short term fixes would be appreciated.

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  8. Libraries drop down doesn't allow me to select other libraries

    I can't click on other libraries from the one that's already showing. I click the drop down menu and I try to click another library, but nothing happens and I stay on the already selected library.

    1 vote
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    0 comments  ·  Creative Cloud Libraries  ·  Flag idea as inappropriate…  ·  Admin →
  9. High Sierra 10.13.6, AI 22.1 Scrolling bar and File bar not showing. Also all files will close without warning

    Picture of missing scroll and file bar below. Makes it almost impossible to work on projects.

    All files will close without warning, while I am working on them.

    1 vote
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    0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  10. Saving as PDF includes Illustrator layers when "Create Acrobat Layers from Top-Level Layers" is turned off

    I often iterate ideas on multiple layers, then use the "Save as PDF" option to export a clean version with inactive/hidden layers omitted using "Create Acrobat Layers from Top-Level Layers" de-activated.

    However, I have noticed recently that when I re-open PDF files saved in this manner, the hidden Illustrator layers are still present, when the hidden data should have been omitted from the PDF.

    Please correct this, as it's causing Illustrator to generate PDF files that are larger than they need to be, with the inclusion of hidden layers, which may also include reference images and templates not needed in…

    1 vote
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    1 comment  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  11. Reflect Bug

    When ever i use reflect on a linked file something get added. Pls refer to video.

    1 vote
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    0 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  12. SVG File not found but will open in inkscape in windows 10 cc 2017

    SVG File not found but will open in inkscape in windows 10 cc 2017
    help

    1 vote
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    0 comments  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  13. svgz file got an error in brouser

    Hi,
    I'm working on the latest version of Illustrator CC 2018 - 22.1.0 on windows 8.1 Pro, on a wacom graphics tablet.
    I recently got an error when I save svgz files. It is about a missing line code.
    In the first image are the setting that I have to make for saving the file, and in the second image is the error that I receive in browser.
    In the last image are setting whit which file work, but it ia to big.
    Until a few days ago I had no problem, now every file I save has this error.…

    1 vote
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    1 comment  ·  File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
  14. Keyboard arrows not working

    On Illustrator 2018.
    Operating System Mac Seirra.
    Keyboard arrows have not been working at all, for days and I restarted the program as well as the computer may times and they do not work. Nothing happens at all when I press on any arrow, while they are supposed to move the object/point I am holding.

    1 vote
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  15. Opening File with Missing Fonts Crashes because of Missing Fonts Dialog

    When opening a file sometimes the missing font dialog pops up and it crashes Ai, the dialog stays white/unload and causes Ai to crash

    1 vote
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    0 comments  ·  Launch  ·  Flag idea as inappropriate…  ·  Admin →
  16. Paint Brush and Blob Brush Sizing Issues

    There is annoying sizing issues with Paint Brush and Blob Brush.

    1- Whenever i resize the paint brush tool, and then use the blob brush tool, ( which takes the same size as the paint brush ), then switch back to paint brush, the size of the paint brush reset to the default, although New art has basic appearance option is not active in the appearance panel.

    here is a video for better understanding.
    https://www.youtube.com/watch?v=68CZEh224Lc

    2-when i use the paint brush tool with it's default settings, it draws with 1 pt stroke weight ( although in the brush panel it…

    1 vote
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    0 comments  ·  Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
  17. Missing functionality when using external displays

    When using multiple external displays, Illustrator New Document screen and Helpful Hints popups not displaying properly resulting in inability to see and select options necessary to create a new document or see all of the information in the popups and close the popups.

    I've called support twice without a resolution. Attempts to resolve have included updating both primary and secondary display drivers.

    Work around for creating new is to change Preferences to "Use legacy 'File New' interface", but this doesn't resolve the Helpful Hints popups which can't be closed as a result of this bug.

    My specific system configuration file…

    1 vote
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    0 comments  ·  User Interface  ·  Flag idea as inappropriate…  ·  Admin →
  18. 'Edit SVG Filter' quote bug

    The 'Edit SVG Filter' window text entry auto-replaces " with “ , invalidating the markup.

    1 vote
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    0 comments  ·  Effects  ·  Flag idea as inappropriate…  ·  Admin →
  19. Scale Strokes only seems possible, but is greyed out.

    Scale dialog: Make it possible to scale Strokes only (Deactivate Transform Objects - which should be possible, but is always greyed out)

    1 vote
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    0 comments  ·  Other...  ·  Flag idea as inappropriate…  ·  Admin →
  20. Animated zoom and smart guide STUCK!!

    Smart guide didn't work, then i try to press crtl+U. the screen splash and animated zoom is disabled

    1 vote
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    0 comments  ·  Document and Artboards  ·  Flag idea as inappropriate…  ·  Admin →
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