Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7465 results found
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Outline Mode Breaks display when toggling in and out of it.
I found that when I go into outline mode and then toggle the layers off of it it breaks my display a little bit. It fixes itself if I just undo the toggling and then Cmd Y to turn it off that way but it'd be nice not having to do that.
1 vote -
Start screen shows "Welcome to Photoshop" 🤷
Title says it all!
Illustrator 28.1
MacOS Sonoma 14.1 (23B74)1 vote -
レイヤーのロックをはずしても、外れてないエラー
レイヤーのロックをはずしても、外れてない時がある。ロックを外した後、オブジェクトを触ろうとすると触れなくて、レイヤーをチェックすると、ぱっとロックマークが復活するエラーがある
1 vote -
1 vote
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'Photoshop.jsx' script error when Illustrator launches
- windows 10
- 28.0 (64-bit)
- non.
- wish to solve it.
- uploaded.
1 vote -
Fix rich tooltips causing screen flickeringin still in 28.1 64 bit win 11
Please fix rich tooltips. they still keep flickering the screen completely when the pop up. User fix is to turn rich tooltips off in prefernces.
1 vote -
AI CC V 28.1 Windows 10 Extrusion (3D and materials) no more working for some objects
I am no more able to complete the extrusion of a disc object for which I previously removed parts of it using the pathfinder substraction tool. Substraction is working well, but extrusion is not. Once started, the extrusion process does not complete. I had to revert to Illustrator 28.0 to make it work.
1 voteHi Everyone,
We have fixed this bug in our latest release – v 28.2.0 which is available worldwide now. Thanks for your patience on this.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
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All files appear pixelated when opened
AI was working fine yesterday. Now no matter what file I open, all of the graphics in the file are pixelated. Need help in fixing this.
1 vote -
Opening file doesn't show canvas until minimize/maximize app window
The welcome screen options to launch recent files look fine. But it can take a few double clicks to actually open the file. And when it does open, it looks like it freezes (but doesn't freeze) but it shows the UI but where the canvas should be still shows the welcome screen. No matter whether I wait a few seconds or a few minutes, to see the canvas, I need to click the maximize/restore button to shrink the window. The app has to adjust the UI and canvas for the smaller window and starts showing the canvas.
Screencast of the…
1 vote -
OSX Sonoma 14.1.2 closes Illustrator 28
I searched and couldn't find this issue. Currently using OSX 14.1.2 on a MBP.
16-inch 2021, M1 Max, 64GB mem, Sonoma 14.1.2
I keep getting the following error from the OS:
"Updated required for "illustrator"
This version of "illustrator" is not compatible with macOS 14 or later and needs to be updated. Contact the app developer for more information.FWIW, this happened on the 2023 version of ai as well, so I updated it to the latest 2024 just to be safe. I'm still getting the above error though, which is funny because there's nothing I could update to. So…
1 vote -
Screen glitching when moving cursor
Any idea what's going on here? Whenever I open older files to edit information I'm getting a strange glitching when moving the cursor. It doesn't matter if I switch to Overprint or Preview - the issue immediately comes back. I've also Quit and Restarted and the problem still persists.
Running 28.0 on macOS Ventura 13.6.1
So, so bored of these constant issues when updating your software.
1 vote -
Fermeture intempestive
L’application ne cesse de se fermer intempestivement
1 vote -
Arrow keys stopped moving selected objects
Selected objects are not moving with arrow keys (this was working fine earlier today). In the history panel it shows the actions as "Move" when I press the arrows, but the objects do not move with this method.
I had not changed any settings, verified the layers were not locked, tried it with a single object and got the same result. I tried this on both my Mac keypad and my bluetooth keyboard, so it isn't an issue with the keys themselves. I restarted my Mac twice and it has failed to resolve.
Additionally, objects have also been randomly selected…
1 voteThis got solved by changing the Keyboard Increment parameter in Preferences > General back to a normal value.
Since it’s the first field that gets active when the dialog is called, it seems like it’s very easy to change it accidentally. It’s not the first time this is reported, so if it happened to you — please try to see if you can recreate the problem intentionally.
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Unable to select rasterized grayscale images
This has been a bug for a while now...
When trying to select/drag rasterized Grayscale images (rasterized in Illustrator), the image is unselectable — the only way to select the image is to go into Wireframe mode and click the bounding box. This doesn't seem to be the case with RBG or Bitmap rasterized images, only grayscale.
1 vote -
Error de bloqueo
Al utilizar el programa se queda colgado y me obliga a forzar salida. Luego de cerrarlo me tira que es un error de bloqueo.
1 vote -
Fill opacity, rgba color results in no color
Released Version of Illustrator (28.0)
Problem Description:
I can change the opacity of an element fill using fill-opacity attribute or by adding the fill like this: fill="rgba(12, 12, 12, 0.5)". But seems rgba color is not recognizable by AI, we see such element as black. If we save this as svg (save as -> svg), we can see that such elements do not have color at all, that why we see them as black.
Workaround: To avoid it we can use fill-opacity instead of rgba. But then, if we save such svg in the way like file -> export ->…1 vote -
SVG files with tabular-lining opened in Illustrator doesn't work properly
Problem decription:
An SVG file with tabular-lining text property applied to text doesn't work properly when opened in Illustrator (text is not aligned).
Use the following steps to reproduce the issue:
download attached BarlowCondTabularLining.txt file
replace .txt with.svg (unable to load an SVG file)
import the file to Adobe Illustrator
open this file in Google Chrome (or any other browser) to visually see the difference
Actuall result: Google Chrome: Values are alined on decimal point. Adobe Illustrator: Values are not alignedExpected result: Google Chrome: Values are alined on decimal point. Adobe Illustrator: Values are alined on decimal point.
1 vote -
1 vote
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The work area moves by itself
The workspace moves by itself, I can't stop it, the arrows for moving in the program don't work, it's impossible to work in Adobe programs
1 vote -
プレビューを終了できません。指定した処理を実行できませんでした。
プレビューができない。
ショートカットキーでグループ解除を繰り返し行っているとアートボード以外がすべて黒塗り状態になりAi操作不可能、反応なしに（Windowsキーからweb等は開けPCは正常に動く）。PC再起動でファイルは開けたがプレビューが出来ない状態（線画）CPUアウトラインになる。PC再起動とAi再インストールを繰り返し行う。
表示操作 ショートカット操作でプレビューを行うにもプレビューを終了できません。指定した処理を実行できませんでした。と出て改善しない。OS: Windows11 Pro Intel 1265h RAM32G
アプリのバージョン再インストール前: Illustrator CC 2023 ver.281 vote
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