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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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7462 results found

  1. 「Illustratorの編集機能を保持」の不具合? / trouble of "preserve illustrator editing capabilities"

    1.OS / version
    OS: Windows 10 Pro
    version: 28.0 (64bit)

    2. 問題が発生したときに実行していた手順
    Steps taken when the problem occurred

    (1) ファイル編集
    Edit file
    (2)「別名で保存」(ファイルの種類:svg)
    "Save As" (file type: svg)
    (3)「svgオプション」で「Illustratorの編集機能を保持」を選択
    Select "preserve illustrator editing capabilities" in "svg Options"
    (4) Illustratorを閉じる
    Close Illustrator
    (5) 同じファイルをIllustratorで開き、編集
    Open the same file in Illustrator and edit
    (6)「保存」(上書き)
    "Save" (overwrite)
    (7) Illustratorを閉じる
    Close Illustrator
    (8) 同じファイルをIllustratorで開くと、エラー発生&編集機能破損?
    When the file was opened in Illustrator, an error occurred and the editing function was corrupted.

    最初の保存の時点で「Illustratorの編集機能を保持」を有効にして保存していたのに、編集や上書き保存をしているうちにIllustratorの編集機能が保持されなくなってしまっていると考えています。

    3. 想定していた結果
    編集機能が保持されている
    エラーが発生しない

    4. 実際の結果
     編集機能が壊れている
     「フォントの問題」がでる。

    1 vote

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  2. 1 vote

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  3. Illustrator 2024(28.0)でブラウザなどから直接貼り付けるとハングする画像がある。

    macOS 14.1.1 MacBook Pro 2019 eGPU使用
    28.0 発生
    27.9 発生しない

    問題の発生
    ブラウザやOffice系の画像をコピーペーストまたはDrag'n'DropでIllustratorのアートボードに貼り付けるとレインボーカーソルが発生しハングする。

    問題の再現性
    「外部GPUを優先」時に発生、チェックを外すと起きない。

    アプリ側が『新しい Retype 機能を使用して画像内のテキストを編集します。』の表示をしようとした時の「外部GPUを優先」時の不具合か?

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  4. GPU Compatibility Issue

    GPU is not compatible with Illustrator version 28.0

    Following is the report showing no conflict:


    System Components:

    Operating System Windows v.10.0.22631.1

    No conflicts to report.
    

    Video AMD Radeon RX 6800M v.31.0.22023.1014

    No conflicts to report.
    

    Video AMD Radeon(TM) Graphics v.30.0.15020.1001

    No conflicts to report.
    

    Audio AMD High Definition Audio Device v.10.0.1.30

    No conflicts to report.
    

    Audio AMD Streaming Audio Device v.1.0.0.9

    No conflicts to report.
    

    Audio ASUS Utility v.3.0.4.0

    No conflicts to report.
    

    Audio Realtek(R) Audio v.6.0.9394.1

    No conflicts to report.
    

    Audio Voice Changer Virtual Audio Device (WDM) v.1.0.0.1

    No conflicts to report.
    

    Network MediaTek Wi-Fi 6 MT7921 Wireless LAN

    1 vote

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    1 comment  ·  Performance  ·  Admin →
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  5. SVG embedded images not showing up in 2023 version

    I am having an issue with reopening an already-saved .svg file, with an embedded image in the file. The image is not showing up when I re-open it in Illustrator 2023. This has me thinking that I did not save the svg correctly - choosing for the image within the svg to be embedded - when I go to File<Save As<SVG. But when I go to check the same file in Illustrator 2022 or in Inkscape, the embedded image is in fact there.
    So this makes me think this is an Illustrator 2023 bug?

    1 vote

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  6. 1 vote

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    1 comment  ·  Tools  ·  Admin →
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  7. Can't manually enter values within the Properties toolbar

    When I go to edit a value in the properties bar (for example, angle or stroke size), nothing appears when I type. This problem doesn't exist after reloading Ai but starts occurring shortly after working with the program. The values are still editable using cursors, but make design work very difficult since I can't simply type the angle, width, stroke size, etc.. that I want.

    1 vote

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  8. Font menu blank

    Drop down font menu has stopped working in all illustrator docs.

    Turned all fonts on / off in Creative Cloud, no change, it's also showing all fonts are installed on the CC app.
    Creative Cloud is working fine
    Illustrator is up to date (28.0)
    Internet connection is fine.

    1 vote

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  9. Illustrator crashes when using rotate tool

    Using the rotate tool to rotate something freezes while rotating, and Illustrator never comes back (tried waiting for hours). Using rotate dialog box from the menu has no problem.

    MacBook Pro M2 Max Ventura 13.4.1
    Latest Illustrator 2023, 2024 same error in both

    1 vote

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  10. Display different colors even though the color profiles match.

    OS: macOS Ventura 13.6.1
    Software: Illustrator CC 2023, Indesign CC 2023, Photoshop CC 2024

    Steps to Reproduce:

    Step 1:
    Set a unified color profile across all CC applications using Bridge (In this case, Adobe RGB + Japan Color 2011 Coated were used).

    Step 2:
    Create an image in Photoshop in RGB mode with a solid cyan color (#00ffff), embed the color profile, and save it.

    Step 3:
    Place the image created in Photoshop into Indesign and check the values when converted to CMYK in Overprint Preview.

    Step 4:
    Repeat the process from step 3 in Illustrator.

    Expected Result:
    Both Indesign…

    1 vote

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    0 comments  ·  Images, Links  ·  Admin →
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  11. 1 vote

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    1 comment  ·  Strokes  ·  Admin →
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  12. Mode de fusion qui ne s’applique pas!

    Bonjour
    Quand je vectorise mon image et que je souhaite appliquer un mode de fusion, cela ne fonctionne pas
    Merci

    1 vote

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    3 comments  ·  Tools  ·  Admin →
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  13. Artwork moves separately from its artboard when Undo is called

    when you move an artboard and have 'move artwork with artboard' checked in the properties panel (and in preferences) everything works going from point A to B. Unfortunately when you want to undo your work and use the key command 'command z' the artboard moves back to its' original location but the artwork does NOT. you have to use 'command z' several more times for the artwork to reposition itself to its original position. This makes no sense. why are 2 items that were moved at the same time in one pass not reposition themselves (back to pt. A) in…

    1 vote

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  14. Move locked and hidden artwork with artboard is checked but illustrator still won't move locked or hidden artwork!!

    This is a bug. I have "Move locked and hidden artwork with artboard" checked but it's still warning me that it won't move the locked items and it's not moving them!

    1 vote

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  15. Can't access any of the toolbar elements since Updating to new Mac OS

    When I click on any of the elements in the left-hand toolbar nothing happens except sometimes it pulls me out of Illustrator entirely, as if I clicked on the desktop. Also the cursor appears to be off by an full inch. I don't if that issue is related, but I only started having these issues after I updated my computer to the latest Mac OS two days ago. Can you please let me know when this will be fixed. I have clients waiting for designs and I can't create anything in Illustrator at the moment. (Checked and Illustrator is up…

    1 vote

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  16. With GPU enabled, the screen flashes when panned

    Windows 11 Pro, AMD Ryzen 7 3800X, 64,0 GB, AMD Radeon PRO W6400

    With GPU enabled, the screen flashes every time you swipe. and most of the effects look like on the screenshot.

    1 vote

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  17. Bounding box missing

    When selecting an object, edges for manual expansion of the object do not work

    1 vote

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  18. Cursor indicator jumps from linked text boxes

    When I try to move the cursor between text in linked text boxes, the cursor instead jumps to the first text box. This is seen particularly when selecting a space in the text, or when trying to move the cursor to the front of a text line within a linked text box.

    1 vote

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  19. Menu items missing

    I guess this is a bug, but a lot of items are missing from the menus on my Illustrator. The ones I notice most are Window and Object, I'm not sure if stuff is missing from the other menus as well. I have everything up to date, and I'm on Windows 11, version 23H2.

    1 vote

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  20. cursor is gone

    The cursor is sometimes after a while just gone. You can't see it.

    1 vote

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